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based on 86442 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I appreciate that there are no toxic chemicals used in the cleaning process. And my carpets turned out great! I also didn’t realize I could get my shower cleaned and I’m so happy I had that done, too!
The guys always show up when scheduled and they don't try to pressure homeowner into upsales.
Great service. Fast and affordable.
Areas of carpet were not cleaned. Overall quality of the entire job was subpar.
I would like the job to be redone and done correctly.
Cleaned my area rugs but didn’t damage my wood floors😃
No chemicals! Great stain removal! Great service!
On time, excellent cleaning service, polite and very knowledgeable.
First the techs should not ask to use the restroom. Shouldn’t be so rude when told about a specific stain we wanted taken out.
Each time I've had Zerorez come clean my carpets, there has been a line of dirtiness left on the edge that meets up with the tile in both my living room and family room. My carpets were dirty, but uniformly dirty, so I'm not sure why it's visibly darker on the edge after cleaning. Last year when this happened, technicians came back and fixed it successfully. It looked great after that, and I figured the issue was that I had also had the tiles and grout cleaned. I did not expect the same outcome this year, and I don't love to leave a low score, and I'm not requesting another followup, but I would definitely hesitate to use Zerorez again despite how great the rest of my carpet looks. The dirty edge throws me off.
Thoroughly cleaned carpets and no more pet stains!!!! Very friendly and professional service.
The best thing is how quickly the carpets dried after the cleaning. The service man, Jeff Klaus, was very nice, answered my questions, reworked my estimate because I had made a mistake online, and was generally pleasant. It was great service and I would highly recommend to anyone.
Great service! Friendly workers!
On time (actually ahead of schedule)
Courteous
Easy to work with Techs
No surprises
I liked the fact that my carpet didn’t feel drenched or crunchy after drying. My house smelt fresh and clean afterwards
Tech did an amazing job and was very professional. Will continue using Zerorez in the future!
Carpet cleaning was great
Promptness and service
The guys did a fantastic job of cleaning our carpets and taking care of the walk ways. AMAZING!!!
Great job, the lady that did the cleaning was ahead of the time but she called 1st to make sure we was ready, very nice. Very good job and in a timely manner. The First name removed
He was very professional and did the best job of cleaning my carpet. I have had it done twice before by another company and there is no comparison. Would definitely use your company again and I would ask for the same technician.
Very professional, wore mask and boots. Did a great job.
They worked for what I needed
A few spots were missed
Jared came out to clean one room of carpet for me. He was so polite and accommodating to me, my children, and animals. He was very professional and the outcome was amazing! I would use Zerorez again in a heart beat.
They do a great job and arrive on time. The technicians are very courteous and neat.
the experience was phenomenal the lady that came out to do my carpet was very good at her job and very courteous best carpet cleaning job I've ever seen
Technician was professional and courteous. Carpets look fantastic and dried quickly.
The technician was courteous and professional. The service was wonderful
The technician, Evan, was very knowledgeable about the process and the carpet. He answered all of my questions and was very courteous.
Great experience our tech Chris was great very knowledgeable. He pointed out some water damage in the carpets that not even our home inspector noticed.