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based on 85974 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I was very happy with the customer service we received from Rachel. She was incredibly kind professional and knowledgable. She was very patient in answering all my questions and helping us to get our carpets clean while staying in budget. Her level of customer service well exceed expectations and because of that my husband and I plan to be long time customers.
Very efficient in time and scheduling. Carpets look great. Would recommend to anyone who needs their services.
Really did a great job
They were quick and my tile floors look great
technician was polite and very thorough
cleaning was pet friendly
I appreciate the fact Zerorez workers arrived on time. They were friendly, appeared well trained, wore masks, and worked continually until job was done.
I also appreciate the fact that the charges were the same as the estimate I was given. No add on surprises. Most importantly, my tile and carpets look great.
Chris was very professional and explained everything.
Scheduled appointment quickly and for same week. Excellent service
Work is done well, and results are great.
Very professional and results w we e fantastic
I like everything except one factor about your services. The one thing I often find slightly dissatisfying is the transparency of your pricing. Your specials are often advertised and you highlight how inexpensive it is but often fail to make clear the service you’re discounting is a very basic cleaning that is often times not adequate for the level of cleaning that would prompt a consumer to contact you.
I love using Zerorez because the service people are polite, clean, and my carpet dries quickly with no crunchy texture.
Knowledgeable, polite, hardworking technician. Communication from office staff excellent. Great results w cleaning (carpet, tile, and upholstery)
We had a pet urine problem from my mother’s dog. Jordon took care of every stain. This wasn’t a small task.
Jordon is the best. Cheerful, polite, and a pleasure to talk to. Give the man a raise!
Paul was Excellent
The quality of the tile/grout cleaning was not satisfactory. The grout lines were dark after the cleaning treatment. Just as dirty and dark as before the treatment. When I asked the associate about it he said that the grout was stained and that’s why they were still dark. I got in my knees with a grout brush and started scrubbing the grout and all the dirt and grime started to come out. I don’t feel that a thorough job was done. This was my first time using a professional company and was not happy with the results. My realtor recommended I try Zerorez and let her know how it went.
I had my cushions on my couch cleaned, the sides of the cushions could’ve been cleaned much better
I've listened to the commercials for a while now and finally decided to give these guys a shot. It was well worth it for sure. My carpets look, and definitely feel better than before. They were right on time and very professional. I will definitely recommend Zerorez to anyone in need of good quality carpet cleaning. Thank you very much.
Technician was on time, friendly and did a thorough job.
Like how you clean without chemicals. The tech was on time and very professional
The tech thought that it was just a cleaning. Did not get the info of treating for urine in the carpet and tried to up the price. They said the treatment would be $50 more. The carpet looked good after work was completed, but after it dried, you could still smell the pet oders and the carpets still shown dirt around the need area. Clean was not as expected. $180. For 2 rooms and 16 stairs.
The quality
My carpets look great again! They were filthy after a year of renters abusing them. Technician was friendly and trustworthy too!
I like that my carpet feels and looks clean. Not crunchy.
Technician was knowledgeable, friendly, and the work was done very well.
Rachael did an amazing job! Very thorough and attentive.
So far it looks like you've been able to remove pet stains that 2 other companies couldn't- my fingers are crossed that the stains won't reappear!
ZeroRez was super easy to schedule an appointment online and the technician was friendly and efficient. I will use them in the future and definitely recommend them to everyone.
Excellent service

Cleaned the puppy pee mess out of our carpets. They look, feel, and smell great.