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based on 86442 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I had just had the carpet cleaned 3 months prior. I was left with crunchy carpet that trapped the dirt worse than before. After Zerorez cleaning it looks almost new for being 16 years old, feels soft and smells clean.
The service techs knew what they were doing. They were positive and caring...trustworthy!
Charles worked hard to reschedule my appointment the same day!
Good job at fair price but I have no interest in sharing publicly online.
I gave Susan the supervisor very specific and detailed feedback yesterday when I called in to follow up on my appt. on Tuesday and all that transpired. I would give you guys a 9-10 rating alone with the fact that my carpet dried in the 4-6 hours that Susan said it would dry. The technician, Julio told me it would take 6-8 hours to dry however!
There are several areas that need improvement with Julio, but as a company I made some suggestions that I think would be helpful for other consumers/customers in the future!
Thank you, Name removed - Realtor with Realty ONE Group
Quick and efficient. Good price
I have sent you a text and email with all 10's
The young man who came to my home was on time, professional and courteous.
Reliable, on time and good results
Trey was very professional and knowledgeable. He explained the zerorez process and options.
I like the fact that you don’t use soap that stays in you carpet. My carpets look great.
I have being using Zerorez to clean my carpet for years. The service is great and the results are fantastic!
The person who did the cleaning was very good and professional. The cleaning left no chemical smells at all and it was dry in 6 hours so there was no soggy carpets for 2-3 days. The carpet looked beautiful and clean. I was very very satisified
David was exceptional with his customer service skills. The products always have been reliable with good results.
The cost is very reasonable and the results are great. The carpets are soft & fluffy after being cleaned.-----and the dirty spots are gone.
The carpet looked great and the young man that did it was very nice and professional. Thank you for wearing a mask!!
My tile floors are dirtier now than they were before they were cleaned. Footprints all over.
From making the appointment with Nicole to Carson cleaning our area rugs and upholstered chairs, the service and professionalism was fantastic Highly recommend zero.
Our floors look better than I could imagine. We had both tile and carpet done and it is absolutely beautiful. Our tech was amazing! Her name is Rachel B and if we have any more work done by Zerorez, I will definitely be requesting her again!
Everyone at your company is always professional and courteous. Would not use anyone else for my carpet cleaning! :)
Joshua and Rachel were great
Both young men were pleasant and respectful. They performed their work well and with quick precision.
There was no chemical smell, the pre-treat smells like oranges. The carpet was softer than after renting a machine from the store. Both techs were friendly and professional.
Love how it cleans and the tech, Luis, was awesome!
The cleaning process is more extensive than the competitors. The results a cleaner home. Dave did a great job !!
The service was fast and the quality is very satisfactory so far the ares that was cleaned apper to be like new. Thank you for a great job.
Since going with Zerorez we won’t use any other company. They do fantastic work and they never try to up sell you. We always have a quote on how much it will cost and the amount stays the same. Our carpets always look wonderful when they’re done.
Awesome Service! technician was a hard worker very friendly, fast and efficient!
Your service techs are always cheerful and they do a great job. We also like not having crunchy carpet after they leave.
Cameron was very personable and easy to have in my home. He took on the challenge of stain removal and weird shaped rooms without a complaint. He even helped carry my area rug outside to hang dry.
I will definitely be recommending zerorez to others.
First name removed