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based on 86442 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great job. Efficient, very pleasant experience working with their office and the technician who came to my home.
You make my 19 year old carpets look like new.
This is the second or third time we have used your services. Our latest technician,Terry was very courteous and sharp. Your luck to have him as an employee. the rugs turned out great.
Everything!
Awesome all around service! This time you cleaned my car seats and carpets! Thank you!!!
It is safe for my pets. There is no residue. I like the way it cleans.
My technician was professional and thorough.
My carpet was cleaned and no crunchy carpet.
Exceptional job! Highly recommend!
I liked that all the stains came out of the carpet, and the staff was friendly and helpful.
Soft carpets and safe for pets
Great staff
Beautiful job every time- no one cleans my carpets except ZEROREZ
I paid $819.00 for 2 hours of work. This is rug cleaning, not surgery. The stains that I wanted removed are still there. The dining room chairs are still stained. I was told the stains would disappear when they dried. The person who came was very nice, but the cost was exorbitant. I couldn’t recommend this company because I honestly don’t know anyone who would pay that much for 2 hours of carpet and furniture cleaning.
No chemical odor after treatment. Staff is very courteous.
The service was great. The carpets look awesome. Very courteous and professional employees.
Carpet came out clean and soft. Technician was really friendly and efficient.
How clean my floors look.
The Individual who came to clean the carpet was on time and did a fantastic job on our carpet. The gentleman was quick, professional and didn’t try to up sell me on other things. I plan on using them again, I’m very happy with the results.
Thank you
Luis was on time and very polite he did an excellent Job. I highly recommend him.
Great service, fair price and dry time is fantastic!
timely & fairly priced
Tech showed up on time and was very thorough and did a great job.
No toxic chemicals or bad odor. The staff is the best. Super polite, professional and knowledgeable!! Always on time!!
Great job
the carpets look great and don't feel crunchy. the tech was extremely professional and polite
The cleaning of the couches came out excellent and the service tech. was informative and open. The service tech. made the experience outstanding.
Service was great! On time, fast and well done!
Very prompt a courteous service! Carpets look great!
Jeff did an okay job but the techs we have had in the past were more thorough using a rake to get up all pet hair, spending more time investigating the carpet's condition, and paying more attention to high traffic areas .
Tech did not know he was going to be cleaning bare concrete when he arrived.
Equipment used to clean the concrete was round and did not reach the corners.
Tech seemed to go over the floor very quickly.
There is a small area of my carpet where my small dog likes to sleep and it gets dirty over time. I've had Zerorez clean my carpets twice now and that spot seemed clean the first time but cam back a couple of days later. This last time the technician didn't get it clean. It's not bodily fluids or a spill, just general dirt and I even pointed it out so it could be spotted. As soon as the carpet was dry the spot was back. I err on the side of extreme caution when my carpets are drying so I left the gates up on the front rooms until Saturday night. The carpets were cleaned the previous Tuesday.