Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84640 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 28, 2020 — Rated 10 out of 10 by S.F. Zerorez Phoenix
What do you like about our products and services?

Very professional yet friendly. I love how the carpet feels after it’s cleaned!

Report a concern   April 28, 2020 — Rated 8 out of 10 by M.S. Zerorez Phoenix
What could we do to improve?

I regret I did not take a photo of my carpet prior to getting it done by zerorez technician
( Brian). I'm hoping he has one to compare the before and after. I am likely to recommend and use zerorez again

Report a concern   April 28, 2020 — Rated 10 out of 10 by K.S. Zerorez Phoenix
What do you like about our products and services?

Love that my carpets get cleaned without the crunch of other companies

Report a concern   April 28, 2020 — Rated 10 out of 10 by T.K. Zerorez Phoenix
What do you like about our products and services?

Great service, carpets look so clean! Technician was great!

Report a concern   April 28, 2020 — Rated 10 out of 10 by Jenifer Broussard Zerorez Phoenix
What do you like about our products and services?

The technician was efficient and friendly. My house smells amazing.

Report a concern   April 28, 2020 — Rated 10 out of 10 by V.J.S. Zerorez Phoenix
What do you like about our products and services?

Always a great job. The technician was friendly and professional.

Report a concern   April 28, 2020 — Rated 10 out of 10 by Sheila Hamlin Zerorez Phoenix
What do you like about our products and services?

Professional, courteous service. I wasn't able to be at our home at the time of clean, but Robert M phoned me as he arrived at the house and gave me an update. According to our property manager the carpets look great. Thank you

Report a concern   April 28, 2020 — Rated 3 out of 10 by J.P. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

One of the rooms is still not clean. We had Zerorez come because we have a puppy and needed the “puppy smells” taken out. When he left it smelled good, but by that evening it did not. The gentlemen even said the room wasn’t bad to begin with, and still smells awful.

Report a concern   April 28, 2020 — Rated 8 out of 10 by L.H. Zerorez Phoenix
What could we do to improve?

Overall, the service was great. However, I didn’t like how I paid to have my couches cleaned but the backs of them were overlooked until I had to ask them to have them cleaned.

Report a concern   April 27, 2020 — Rated 10 out of 10 by J.V. Zerorez Phoenix
What do you like about our products and services?

This was the first time I used zerorez and could not be any happier with the outcome. Unlike other carpet cleaning companies that seem to just blend the dirt into the entire carpet making it all look like one color so you assume its clean, zerorez actually extracted the dirt. I have never seen my carpet this color before! My technician was professional, pleasant and showed his strong work ethic.

Report a concern   April 27, 2020 — Rated 10 out of 10 by Liz Frey Zerorez Phoenix
What do you like about our products and services?

My technician Sydney was very friendly, professional and efficient. He made me aware of other services provided by Zerorez. My carpets were well cleaned and dried faster than any other time I had the carpets cleaned. I like the fact that it is a very low chemical cleaning process.

Report a concern   April 27, 2020 — Rated 9 out of 10 by M.D. Zerorez Phoenix
What do you like about our products and services?

Technician was extremely courteous, and worked very diligently to clean the water stain ring on our custom sofa.

Report a concern   April 27, 2020 — Rated 10 out of 10 by Esmeralda Duran Zerorez Phoenix
What do you like about our products and services?

My tech took her time. Every spot came out and the carpet looks new again

Report a concern   April 27, 2020 — Rated 10 out of 10 by R.B.A.C.P. Zerorez Phoenix
What do you like about our products and services?

The two techs that were sent to the job site were awesome! Very professional and had good attention to detail.

Report a concern   April 27, 2020 — Rated 10 out of 10 by Sara Gaetze Zerorez Phoenix
What do you like about our products and services?

We had 3 rooms and our couch cleaned the day after buying our new house. Our technician, Michael was considerate, quick and thorough. The service was excellent and minimally invasive to the unpacking we were doing.

Report a concern   April 27, 2020 — Rated 10 out of 10 by N.K. Zerorez Phoenix
What do you like about our products and services?

Technician was very informative and did a great job cleaning the carpets and stairs in my house. Highly recommend.

Report a concern   April 27, 2020 — Rated 10 out of 10 by Feliz Weems Zerorez Phoenix
What do you like about our products and services?

The guy was super nice and very knowledgeable. He did a fantastic job!!

Report a concern   April 27, 2020 — Rated 10 out of 10 by Daniel Maldonado Zerorez Phoenix
What do you like about our products and services?

I like the way that the technician work in my carpet, it look as a new.

Report a concern   April 27, 2020 — Rated 10 out of 10 by D.D. Zerorez Phoenix
What do you like about our products and services?

Great job. Very clean.

Report a concern   April 27, 2020 — Rated 10 out of 10 by Shannon Duplantis Zerorez Phoenix
What do you like about our products and services?

Very happy with technician and product.

Report a concern   April 26, 2020 — Rated 10 out of 10 by S.S. Zerorez Phoenix
What do you like about our products and services?

Cleaned the carpets perfectly. Worth every penny. Thank you

Report a concern   April 26, 2020 — Rated 10 out of 10 by Brianne Gibson Zerorez Phoenix
What do you like about our products and services?

There was no strong odor , the tech was very good, respectful & knowledgeable.

Report a concern   April 26, 2020 — Rated 10 out of 10 by Doug Coleman Zerorez Phoenix
What do you like about our products and services?

You do an excellent job, & the product is excellent quality. Dion did an outstanding job, & the carpets are clean, soft, & look new.

Report a concern   April 26, 2020 — Rated 10 out of 10 by Kathy Schaffer Zerorez Phoenix
What do you like about our products and services?

Our technician did a fabulous job!! He was honest professional and fast considering the vast amount of tile we have in our home! I would highly recommend Zerorez!!

Report a concern   April 26, 2020 — Rated 10 out of 10 by T.S. Zerorez Phoenix
What do you like about our products and services?

Excellently cleaned my carpets and a 8 x 10 ft throw rug. Very pleased.

Report a concern   April 26, 2020 — Rated 5 out of 10 by C.M. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

My front room still smells even with the additional $190 I paid for pet cleaning. I am waiting to see if the smell dissipates within the next few day.

Report a concern   April 26, 2020 — Rated 10 out of 10 by Bill Escobedo Zerorez Phoenix
What do you like about our products and services?

Trey was very helpful and did a good job nice guy

Report a concern   April 26, 2020 — Rated 10 out of 10 by Robert Williams Zerorez Phoenix
What do you like about our products and services?

The people you send to do the work. They are all excellent!

Report a concern   April 26, 2020 — Rated 10 out of 10 by D.J. Zerorez Phoenix
What do you like about our products and services?

Was on time and very professional and did a great job with getting my tile clean

Report a concern   April 26, 2020 — Rated 10 out of 10 by Zach Reyes Zerorez Phoenix
What do you like about our products and services?

Excellent service. Very happy on how clean everything came out. Definitely recommended. Will be using again in the future. Thank you.


Privacy Policy