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based on 85974 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Always a stellar experience!
Dion was a great staff member that I enjoyed having in my home while cleaning.
Carpets smelled worse after they were "cleaned". Small spots reappeared when carpet dried.
I think the cleaning products you use are great my floor was left spotless and the service your company provides is phenomenal. I have no complaints I will definitely recommend you to family and friends!!!
Helpful, professional, efficient
Service was excellent, on time, great quality work.
I like how clean my carpet is
I would have liked a fresher smell
They are fast and efficient!! Do a quick job and always looks great!!!
Paul did a wonderful job. Not only was he a terrific listener, he then made terrific suggestions that let to our carpeting looking better than Sears or Stanley Steamer ever could. Paul deserves huge accolades for a job WELL DONE. We will be repeat customers because of him.
How the carpets feel when you are done. Professional and decent prices.
In and out with no problems or issues and now we have clean carpets! Next, we need to talk about our Italian marble tile floors...
No soap
Your carpet cleaning service is very good. I feel like every time I order carpet cleaning from Zero Rez I get up sold on additional services. To clean two small rooms was $190. Your personel are always very professional and courteous.
Great job as was the previous service. Thanks!
Very friendly and professional.
Very responsive to initial request, high quality cleaning!
Every single thing!!
Extremely happy with the outcome! Highly recommended!
Its always been done in a professional and timely manner. The work has always been great.No complaints here. Great team all the time. Thank you.
My carpet was really clean when you finished. You removed dirt another company was not able to get out. Your technician was thorough and very professional.
I really appreciate the fine boys that come in to do the cleaning. I have found them to be such fine people. Thank you!
great service, eco safe
Overall my carpeted bedrooms are low traffic except for the main bedroom which had the usuall traffic stains at the entry area, the rest of the rooms are rarely used but then it was noticeable that they were cleaner and softer after zerorez cleaned them. Dried fairly quickly, after about 5 hours I started moving the furniture back in.
The price was a bit higher than anticipated. The tech said the lady on the phone put “sealing” for the hallways which is a lower price than tile cleaning. So it went from $365 to $445. Not sure if I believed that. Overall, I don’t think it should have been that much as I was getting quotes for much lower from other businesses
Safe, fast drying and professional techs
Loved the employee who cleaned our carpets. We will definitely request her next time
My technician was really nice and quick, too.
Clean product and a very professional technician
Capet though cleaned with extra packages and services, i found chewing gum residue on the carpet,
As my appointment was rescheduled sooner , i could dont do proper vaccum which resulted in not good cleaning and left over residue on the edges of carpet