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based on 87581 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
It's the most awesome stuff against dirt I have ever seen. I will use this a lot more.
Great work, very efficient!
Thank you!
Good job
Good work
Great service every time
The whole experience and our tech Chris was great start to finish. On time, efficient. Carpets and upholstery came as clean as advertised. Everything dried very quickly from the cleaning. I highly recommend them!
Excellent service!! I give a 5 star rating to your technician! Excellent on every level. Will use your company again & ask for him.🤙
Best carpet and floor cleaning service available.
The scheduling was easy and the tech was great. He explained everything in advance then completed the work professionally and promptly.
Robert Casey is amazing! I have already recommended you to Nextdoor, my Church, and anyone else I talk to!
Matt was very professional and hard working. He was honest and answered my questions. He told me the truth.
My technician was awesome! Such a wonderful efficient experience.
I was told the technician would be wearing a mask and booties,,,,and I thought gloves. My husband had to tell him to put his mask on properly and he never wore any booties. He gave us booties to wear until the carpet dried. No gloves either and having to sign that tablet/cell phone seems unsanitary especially having to sign twice. Once to acknowledge the work he had done and he went over recommendations for drying and another for I believe was payment. This should be contactless....just mine and my husbands thoughts.
The main kitchen floor looks wonderful and the people are always courteous, I just don't like having to get on my hands and knees to "clean up" the areas by the kickplate and the doorway. I'm not sure if your equipment doesn't allow, but every time, the floor under the lip of the kitchen cabinets and some corners in the room are not clean. Also, the floor continues into the pantry. I understand maybe the pantry isn't considered part of the room, but you can see a line where it was cleaned with the door shut. If they would just open the door and do the doorway, it wouldn't show when you walk in the kitchen.
The main reason we called was to clean several spots in the master bedroom. We also had other bedrooms done. We are very pleased with the other bedrooms; carpet looks like new. However, the spots, though lighter, remain in the master bedroom.
Environmentally safe and cleans the carpet beautifully.
My grout is immaculate! Thanks for making my floor SHINE!
Great job... quick and well done...
ALWAYS VERY PROFESSIONAL. ON TIME AND PAYS ATTENTION TO NECESSARY AREA'S.
very good
My carpets looked like they did when I moved in the house
Looks great and clean
It transformed the carpet to new! Super efficient, easy to book and friendly professional technician.
Professional
That you don’t leave my carpets so damp and that you really get all the dirt out of my carpets.
I confirmed with the customer service rep PRIOR to the appointment that we would be billed for the services on a Net 30 and the technician demanded a credit card when they were done. Carpets and cubicles did not come very clean and still look dirty.
Everything went good with the cleaning. The carpet looked great. Evan did a great job. He was very informative and friendly.
Zerorez products really get our carpet and tile clean!
Very impressed with how well zerorez did when cleaning my furniture. Always get great service from Zerorez.