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based on 86442 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Service is always great and my carpets are always left like new!
Technician, Colton was very nice and professional! Have recommended to already to a few people since my service yesterday! Receptionist was also very pleasant when booking appointment! Was lucky enough to get in on the same day I called!
Carson was very professional and did a great job.
It cleaned stains that others couldn’t
We would like to have a set price before representative comes to home to do the work.
They were very prompt, thorough, and polite. They were very happy to talk with me when I asked questions about other services that were provided, but did not pressure me into anything. They were very careful, for these times, wearing masks.
Efficient.
Friendly, professional technicians. Arrived with good attitudes, masks on, and shoe covers ready. My main carpet problems were high traffic grime, a stubborn coffee spill, and some slime from the inside of one of those squishy squeeze balls. High traffic areas look amazing, especially the entry where the tile meets the carpet! The coffee and slime stains are still visible, but are dramatically improved! I was very happy with how the service went, and how the technicians listened to my request to extract as much water as possible from the carpet for a shorter dry time. We ran some errands and returned to clean, dry, soft carpet. Also, a cruchy sounding spot from a previous cleaning is now gone. Overall, I'm very happy with Zerorez.
good value for the service, quick and efficient, fast drying for return to use
Great product and service!
Clean very well, but expensive. Especially for the couches.
I like the idea that enzymes were used to clean my carpet.
My tech was amazing. Did exactly what I expected and delivery a great product
Service was excellent and on time!!! Thank you very much!!!
Quick snd efficient.
Everything through the whole process was easy from scheduling to payment to waiting for the service to be completed. Carpet feels like it did when it was brand new. No residual chemical feeling left over. I was at wits end with companies that advertise on the radio actually providing good service. Zerorez finally delivered.
On time and professional. No upselling or unpleasant surprises. The result of the work is outstanding, even though our carpet is more than 15 years old. There are still areas of wear, but overall, the job is superb. I don't recommend many companies but I have great confidence in Zerorez.
Jordan, our service man was excellent,did a great job.
Just bring a vacuum.....customers shouldnt need to do that...they might not have one.
Thanks
Pet odor eliminator worked great. I like the lack of other chemicals.. we had an awesome tech who was not pushy and was very knowledgeable. I found him to have a professional attitude and strong work ethic.
Zerorez does an outstanding job in cleaning and getting rid of odors. The whole house looks and smells so much cleaner.
Carpets look new! There is no crunch as you walk. Will use again.
Fast clean. No chemicals, very professional worker
You’re The Best!
Cheap quick & effective! Will use again
cleans without residue
polite and efficient
It was a good price and didn't take a long time.
My service tech was on time, friendly, and efficient. Shalett did a thorough walkthrough of the areas needing to be cleaned prior to actually beginning the process.
Weston did an excellent job. Recommend both Weston and Zerorez.
Clean carpet. Excellent service. Tech did a thorough job.