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based on 85976 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
No harsh chemicals, process quick and easy.
I did not get the 3 rooms for 135 special. I just needed one small room cleaned and a small hallway. I paid over $200.00. I was charged $75 for special treatment for a pet stain, but it still smells.
Performed all services as expected. No surprises. Came in, did the job, and left in an efficient manner.
Service tech was on time and friendly. Nice new clean van. Carpets look like new! No smelly chemicals and the carpets weren’t soaking wet. They dried quickly with the system you use. Amazing job!
Great customer service.
I have used Zerorez for 4 years. The company is professional and the pricing is competitive. The carpets drive remarkably quickly. Cameron came to clean my carpets and he was awesome!
He was professional, courteous and did a fabulous job. Thanks for the great customer service, Cameron. I will be sure to ask for you next time!
Absolutely the best job ever. They were amazing at how clean they got my carpet. Thank you Zerorez.
Excellent service and tile looks great
My house feels and looks so clean!! Our technician was professional and super kind!
More up front pricing would be helpful. I had pet stains and I was hit with an unexpected $75 charge. I also wasn't aware that there was going to be a 2" hose that needed to be propped open through the front door. The technician and I came up with an alternate solution and was able to run the hose through the window. We have pets and it was too hot to keep them outside for 2 hours.
The carpet looks brand new and it dried very quickly. the next two days it smelled like wet hay.
Overall, the technician was very nice and accommodating, The carpet looked brand new, and he thought outside of the box when trying to come up with solutions to propping the front door open when it was 109 outside.
We were very impressed with Rachel, who worked and worked and worked to remove stains in three rooms.
Great service and the products work ,
Quick response!
It leaves no residue and dries quickly
Great service and the general was very professional.
Great price and service guy did a great job!
What's not to like, couldn't be happier with the cleaning and dry time, and if you want to talk service? Wouldn't ever let anyone else talk me into using any o other companies!!!
Fast, effective and efficient.
Very effective and efficient
great employee, professional, and did a great job
Second time again great service first carpet now grout technician good attitude and want to do a good job thumbs up
Very happy with Zerorez work, I’ve use them several times, very dependable reliable and excellent services
No chemical smell. Techs are always really nice and knowledgeable. Feels family owned and operated. Not a bunch of up-selling.
You do a great job cleaning and excellent communication with me, I know exactly when the technician is arriving and how much I am paying. I’m always happy with the wor.
The gout cleansing was nothing like the first time,
Our carpets look great! I wish we would have called Zerorez sooner. Technician was prompt, professional and did a great job. We have already recommended to friends and relatives.
He was on time , when he got here he interduced himself, and went to work immediately, he explained what he was doing to do and was fast I WOULD recommend your company to anyone
Prices are a bit high. Other companies have not charged extra for the hallway, or any environmental fee.
Tech did a great job and was very nice
Someone was available the same day which was awesome!!!!