Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 85979 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 22, 2020 — Rated 10 out of 10 by E.C. Zerorez Phoenix
What do you like about our products and services?

Amazing tech! Carpets look awesome!

Report a concern   May 22, 2020 — Rated 8 out of 10 by H.W. Zerorez Phoenix
What could we do to improve?

Dave was terrific! The carpet was crunchy after the cleaning. We vacuumed after the carpet dried and it felt softer. I was quoted over the phone $405 but the actual total was $555 after taking more factors into consideration. A little pricy for 1 large room and a sofa, but good experience overall.

Report a concern   May 22, 2020 — Rated 10 out of 10 by P.S. Zerorez Phoenix
What do you like about our products and services?

Everything

Report a concern   May 22, 2020 — Rated 10 out of 10 by H.F. Zerorez Phoenix
What do you like about our products and services?

My carpet and tiles look beautiful . Was very happy with Trey . He explain every step to me before he started Very professional

Report a concern   May 22, 2020 — Rated 10 out of 10 by J.A. Zerorez Phoenix
What do you like about our products and services?

People are very professional and clean and fast

Report a concern   May 22, 2020 — Rated 10 out of 10 by R.S. Zerorez Phoenix
What do you like about our products and services?

Carpets dry quickly and are not crunchy or stiff after

Report a concern   May 22, 2020 — Rated 10 out of 10 by A.G. Zerorez Phoenix
What do you like about our products and services?

The technician was very polite,friendly & did a great job.

Report a concern   May 22, 2020 — Rated 10 out of 10 by David Stinchcomb Zerorez Phoenix
What do you like about our products and services?

Spots do not reappear. Great service techs, who take time to ask and answer questions!

Report a concern   May 21, 2020 — Rated 10 out of 10 by C.F. Zerorez Phoenix
What do you like about our products and services?

I like that my carpet isn't hard and crunchy after they are cleaned. You prices are reasonable so that helps too.

Report a concern   May 21, 2020 — Rated 10 out of 10 by Sharon Bartusek Zerorez Phoenix
What do you like about our products and services?

I liked that the person explained everything he was doing before he did it and why. My carpet looks great after in dryer, with know stains left behind. Great job.

Report a concern   May 21, 2020 — Rated 10 out of 10 by J.F. Zerorez Phoenix
What do you like about our products and services?

customer service was great and technician was very helpful. I think his name was Daniel

Report a concern   May 21, 2020 — Rated 8 out of 10 by S.M. Zerorez Phoenix
What could we do to improve?

Carpet could be dried more but I never had professional carpet cleaning before

Report a concern   May 21, 2020 — Rated 8 out of 10 by C.K. Zerorez Phoenix
What could we do to improve?

Your carpet cleaning method is much better than most as far as leaving residue in our carpets.

We will use your service again. Our technician was courteous and professionally.

Report a concern   May 21, 2020 — Rated 10 out of 10 by G.B. Zerorez Phoenix
What do you like about our products and services?

Service technician was on time, organized, professional and courteous! He gave me chances to ask questions, and answered my questions to my satisfaction. He even explained how to pay the bill using my credit card and phone....haven't done that in the past!. Obviously not very tech savvy, but he explained it well, and I appreciated his assistance.

Report a concern   May 21, 2020 — Rated 9 out of 10 by L.S. Zerorez Phoenix
What do you like about our products and services?

Service man was very good.

Report a concern   May 21, 2020 — Rated 10 out of 10 by A.P. Zerorez Phoenix
What do you like about our products and services?

Professional knowledgeable service person.

Report a concern   May 21, 2020 — Rated 10 out of 10 by Lisa Andrews Zerorez Phoenix
What do you like about our products and services?

Our tech was friendly and worked hard to get our carpets clean. Thank you!

Report a concern   May 21, 2020 — Rated 10 out of 10 by S.B. Zerorez Phoenix
What do you like about our products and services?

You all have always did us a very good job. Your personal is kind and polite

Report a concern   May 21, 2020 — Rated 10 out of 10 by C.M. Zerorez Phoenix
What do you like about our products and services?

Staff has always been very polite, considerate of our home while they are working. Workmanship is first rate. We appreciate the services provided.

Thank you!

Candace Barrier

Report a concern   May 21, 2020 — Rated 10 out of 10 by D.O. Zerorez Phoenix
What do you like about our products and services?

Products having no harmful ingredients

Report a concern   May 21, 2020 — Rated 9 out of 10 by M.B. Zerorez Phoenix
What do you like about our products and services?

very professional technician - worked quickly with no down time. finished product looks great and feels nice and soft.

Report a concern   May 21, 2020 — Rated 10 out of 10 by Gregory Mason Zerorez Phoenix
What do you like about our products and services?

As usual... my carpet is now spotless. Love Zerorez! My Tech. David M., was very respectful and professional of our house but more importantly of our needs.

Report a concern   May 21, 2020 — Rated 10 out of 10 by Ben Chaney Zerorez Phoenix
What do you like about our products and services?

loved the professionalism and attention to detail in the cleaning of our floor!

Report a concern   May 21, 2020 — Rated 10 out of 10 by barry isler Zerorez Phoenix
What do you like about our products and services?

Tech that as sent to my home was excellent in all ways,job was done quickly and did not leave that typical chemical smell.The carpet feels much better after drying,not stiff and rough feeling.I am very happy with the service provided by Zerorez.

Report a concern   May 20, 2020 — Rated 8 out of 10 by M.D. Zerorez Phoenix
What could we do to improve?

We would have appreciated it if we were told in advance that the carpets would take 6+ hrs to dry. We couldn't move any of our furniture back cause we were told it would stain. Our tech told us he would leave foam stoppers to put our furniture on to avoid staining but he forgot. We had to check into a hotel for the night since we were unable to move our furniture back. Also, a portrait was shattered doing the cleaning. The carpets looked a little cleaner than before but sadly, it didn't seem to have been a major improvement like the pictures shown online. Despite all this, the tech was very nice and professional throughout this process

Report a concern   May 20, 2020 — Rated 10 out of 10 by R.K. Zerorez Phoenix
What do you like about our products and services?

Great product & professional technician!

Report a concern   May 20, 2020 — Rated 9 out of 10 by K.G. Zerorez Phoenix
What do you like about our products and services?

Very quick and efficient

Report a concern   May 20, 2020 — Rated 10 out of 10 by T.B. Zerorez Phoenix
What do you like about our products and services?

Great carpets look very clean and almost like new. We will highly recommend you to anyone who asks for a great carpet cleaning service

Report a concern   May 20, 2020 — Rated 10 out of 10 by B.G. Zerorez Phoenix
What do you like about our products and services?

My technician was AWESOME, professional, efficient and friendly. My floors look great and it smells clean.

Report a concern   May 20, 2020 — Rated 10 out of 10 by D.G. Zerorez Phoenix
What do you like about our products and services?

The service tech was very professional and did an exceptional job. The carpet looks and feels great 👍.


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