Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 86442 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 4, 2020 — Rated 10 out of 10 by P.A.H. Zerorez Phoenix
What do you like about our products and services?

Your rug cleaner was professional, friendly, quick, knew what he was doing and did an excellent job.

Report a concern   June 4, 2020 — Rated 10 out of 10 by Elena Friend Zerorez Phoenix
What do you like about our products and services?

Professional and polite service

Report a concern   June 4, 2020 — Rated 10 out of 10 by F.S. Zerorez Phoenix
What do you like about our products and services?

Very Professional
Quality Product
Great Staff
Excellent Customer service on the phone
Completely Satisfied
A+

Report a concern   June 4, 2020 — Rated 10 out of 10 by C.W. Zerorez Phoenix
What do you like about our products and services?

Easy to schedule, love how the carpet looks and feels afterward.

Report a concern   June 4, 2020 — Rated 10 out of 10 by T.M. Zerorez Phoenix
What do you like about our products and services?

Dion did an amazing job and was very nice and professional. I have recommended you all to others.

Report a concern   June 4, 2020 — Rated 10 out of 10 by Melissa Heinrichs Zerorez Phoenix
What do you like about our products and services?

Quality of work is always good and no
Crunchiness on carpet afterwards. Technicians are always nice and easy to work with!

Report a concern   June 4, 2020 — Rated 10 out of 10 by A.S. Zerorez Phoenix
What do you like about our products and services?

Excellent staff - very knowledgeable, professional and friendly. Carpets look great!

Report a concern   June 4, 2020 — Rated 10 out of 10 by James Rall Zerorez Phoenix
What do you like about our products and services?

Jared was our technician, and he’s cleaned our carpets before. Again I couldn’t be happier with the service and knowledge he brings to the table, give this man a raise!

Report a concern   June 4, 2020 — Rated 10 out of 10 by Diana Walp Zerorez Phoenix
What do you like about our products and services?

YOU ROCK! You will always be our go-to for any future furniture or carpet cleaning needed.

We were amazed that almost all the puppy urine stains on our carpets have been eradicated. The furniture cleaned up so beautifully, they had a look of newness to them.

This house is clean!

With Sincere Appreciation,
Diana and Glenn Walp
Gold Canyon, AZ

Report a concern   June 4, 2020 — Rated 9 out of 10 by A.M. Zerorez Phoenix
What do you like about our products and services?

Easy to schedule. Fast service. The person who cleaned our carpets was very nice.

Report a concern   June 4, 2020 — Rated 10 out of 10 by Brenna Mcgill Zerorez Phoenix
What do you like about our products and services?

My provider was great! will use again!

Report a concern   June 4, 2020 — Rated 9 out of 10 by J.N. Zerorez Phoenix
What do you like about our products and services?

done a good job of cleaning carpet operator was very good

Report a concern   June 4, 2020 — Rated 10 out of 10 by D.J. Zerorez Phoenix
What do you like about our products and services?

Quick and easy appointment settings. Professional, efficient carpet cleaners coming to my home. The end results, clean carpets without a residue feel after. Highly recommended.

Report a concern   June 4, 2020 — Rated 10 out of 10 by P.G. Zerorez Phoenix
What do you like about our products and services?

Fast, reliable, and great product

Report a concern   June 4, 2020 — Rated 9 out of 10 by J.G. Zerorez Phoenix
What do you like about our products and services?

I like the way my carpet felt afterwards , no chemical smell. Was very pleased with the outcome.

Report a concern   June 4, 2020 — Rated 10 out of 10 by M.M. Zerorez Phoenix
What do you like about our products and services?

Our service tech was great, he got to work and was very informative and kind!

Report a concern   June 4, 2020 — Rated 10 out of 10 by Cydni Smith Zerorez Phoenix
What do you like about our products and services?

Tech was prompt, clean, safe, explained everything well. Good job. Thanks.

Report a concern   June 4, 2020 — Rated 10 out of 10 by Myra Nathan Zerorez Phoenix
What do you like about our products and services?

Able was the best technician weever had. He was knowledgeable and enthusiastic about his job.

Report a concern   June 3, 2020 — Rated 10 out of 10 by M.F. Zerorez Phoenix
What do you like about our products and services?

Thorough cleaning

Report a concern   June 3, 2020 — Rated 10 out of 10 by A.M. Zerorez Phoenix
What do you like about our products and services?

The less chemicals the better

Report a concern   June 3, 2020 — Rated 10 out of 10 by Jacob Geiger Zerorez Phoenix
What do you like about our products and services?

Best floor cleaning I've even had and the best service from the technician. I will definitely use Zerorez again!

Report a concern   June 3, 2020 — Rated 10 out of 10 by C.M. Zerorez Phoenix
What do you like about our products and services?

They did a fantastic job, and were on time, and very professional. Highly recommend Zerorez.

Report a concern   June 3, 2020 — Rated 3 out of 10 by D.A. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Was called at 2:00 and asked if I could allow Zeroez to come early. I said I would be home at 3:00. Waited, waited, waited, called Zeroez at 3:30 to find out where the rep was? Person on the phone was not helpful. Finally find out the rep DeJuan went to the wrong address and was just sitting there waiting. Why wouldn't DeJuan call the scheduler and find out what was wrong and call me. He just sits at the wrong address for over a half hour twiddling his thumbs. He drove right by my place with a big 2016 on the wall and drove to the next units numbered 2106.
Time is money!!!!!!!!!!!!
I went out of my way to accommodate your company by coming home early and then sat there for over a half an hour for NO reason - ridiculous!!!!

Report a concern   June 3, 2020 — Rated 10 out of 10 by Todd Vietzen Zerorez Phoenix
What do you like about our products and services?

Awesome Job. We love how it looks.

Report a concern   June 3, 2020 — Rated 10 out of 10 by Ryan Kausin Zerorez Phoenix
What do you like about our products and services?

To be honest, I’ve moved around a lot and had carpets cleaned many time, but tanner was unlike any other carpet cleaner. He was informative and kind and definitely recommend again

Report a concern   June 3, 2020 — Rated 10 out of 10 by Susan Mallery Zerorez Phoenix
What do you like about our products and services?

No chemicals. Just fortified water. How great is that? No reside to trap more dirt!

Report a concern   June 3, 2020 — Rated 10 out of 10 by B.M. Zerorez Phoenix
What do you like about our products and services?

Technician got here early and was courteous and quick. Did a good job!

Report a concern   June 3, 2020 — Rated 7 out of 10 by P.P. Zerorez Phoenix
What could we do to improve?

I have had your company clean my carpets 3 times now. This time there are spots that were not wet after the technician left. There is a dark area that was missed. It was disappointing.

Report a concern   June 3, 2020 — Rated 10 out of 10 by L.S. Zerorez Phoenix
What do you like about our products and services?

Our technician did an absolute fabulous job on our carpets!

Report a concern   June 3, 2020 — Rated 10 out of 10 by alex popovic Zerorez Phoenix
What do you like about our products and services?

Great service, on time, extremely fast and professional. I’ve found my go to carpet cleaners


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