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based on 87579 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Excellent customer service and my carpets are so clean.
Your employees are very nice and they communicate and they do a job well done and I will always use your service. I'm a satisfied customer
Scheduling was awesome. My tech was awesome. The carpets looked awesome. This was an all around great experience. I would definitely recommend them and intend on using Zerorez again!
Prompt service. Very professional employee. Carpets always look like new after cleaning. Carpets dry very quickly.
Affordable and wuick
The technician was very polite and worked fast and efficiently. The carpets were dry in 9 hours time.
PK
great job and drys fast
Used for years. My technicians were professional, courteous and timely. Did a perfection of a job.
Professional service completed as advertised. My third cleaning over five years and carpet looks better after each visit.
Very poor job. Had to get Stanley Steamer to come do it right.
Kieran was fantastic! He was on time, he did a great job cleaning the carpet and provided excellent customer service. Thank you!
Carpets we're cleaned beyond my expectations.... carpet cleaner was very professional, effecient and did an excellent job!
Friendly and do a good job
Carpet looks like new.
Great technicians and great service!
I believe in your cleaning system and appreciate the great service.
Jeff was very professional, and took great care in my home and did a great job!
No chemicals and protection of molding and wall corners. Guys very nice. I will use them for tile cleaning.
"Don't make promises you can't keep" !! Be up front with the reality that the time requested for Zerorez to arrive more than likely will not occur. If you value your customers, you'll be honest by letting them know that the service schedules are made 2 days prior and that they might not coincide with the requested time. Please offer the option if that does occur, the customer will be notified to reschedule for a different date. Other than that, I love your product and the good results. Your service people are polite and professional.
Fast friendly service
Everything
Your people are usually Top Notch and he did a great job on our carpet
Service and process is better
No soap is used
Love the ease of communication, texts, emails.
Brian and JD were fabulous-professional, courteous and efficient
The rugs look fantastic!
Very happy with the outcome. Carpet feels clean after.
Good service all the way around.
Environmentally friendly; great work; competitive pricing
The tech was very efficient pleasant all around nice guy. Love the idea of Empowered water it proves itself, my carpets "sparkle" I'm a repeat customer and will continue to repeat. Thank you
Fast and person was very informative
Our carpet looks great.
Great service great prices!