Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 85982 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 3, 2020 — Rated 10 out of 10 by D.D. Zerorez Phoenix
What do you like about our products and services?

Rep who came out to clean was awesome and did a great job!

Report a concern   May 3, 2020 — Rated 8 out of 10 by D.E. Zerorez Phoenix
What could we do to improve?

Nothing, you did a good job

Report a concern   May 3, 2020 — Rated 10 out of 10 by Sherri Quintana Zerorez Phoenix
What do you like about our products and services?

Pleased with the service and the end result...

Report a concern   May 3, 2020 — Rated 9 out of 10 by Erin Yeager Zerorez Phoenix
What do you like about our products and services?

Good job.

Report a concern   May 3, 2020 — Rated 10 out of 10 by L.C. Zerorez Phoenix
What do you like about our products and services?

Best rug cleaners ever, never disappointed

Report a concern   May 3, 2020 — Rated 10 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

They work and the technicians know how to use them without leaving a mess.

Report a concern   May 3, 2020 — Rated 10 out of 10 by C.J. Zerorez Phoenix
What do you like about our products and services?

Super friendly when we called to schedule. They even ended up showing up early! All around everyone was friendly and helpful. We even got a free bottle of cleaner! Will definitely recommend and use for future cleaning!

Report a concern   May 3, 2020 — Rated 10 out of 10 by Troy Frost Zerorez Phoenix
What do you like about our products and services?

Very efficient, clean and professional. They did a great job on my area rugs too!

Report a concern   May 3, 2020 — Rated 10 out of 10 by E.K. Zerorez Phoenix
What do you like about our products and services?

Brandon was grear

Report a concern   May 3, 2020 — Rated 10 out of 10 by Heather Gardiner Zerorez Phoenix
What do you like about our products and services?

Friendly, knowledgeable
Exactly what the estimate said
Carpet looks beautiful! We had several stains from pets and traffic that are completely gone.
Made this a very pleasant experience and I would recommend Zerorez to everyone.

Report a concern   May 3, 2020 — Rated 10 out of 10 by M.B. Zerorez Phoenix
What do you like about our products and services?

the carpet has never been cleaner

Report a concern   May 3, 2020 — Rated 10 out of 10 by J.E. Zerorez Phoenix
What do you like about our products and services?

I have used zerorez 3 times. All 3 times I was pleased but this guy went above and beyond. My old carpet looked brand new by the time he was done. Even raked my carpet when he was done. I was very Impressed.

Report a concern   May 3, 2020 — Rated 10 out of 10 by Richard Lusania Zerorez Phoenix
What do you like about our products and services?

The rep that shampooed the carpet's was extremely nice and offered products and solutions that went above and beyond my expectations. The smell of pets no longer lingers and is show room ready. 10 out of 10

Report a concern   May 3, 2020 — Rated 10 out of 10 by Anthony DeBuno Zerorez Phoenix
What do you like about our products and services?

The quality of work was really good . Serviceman was professional and seemed very knowledgeable

Report a concern   May 3, 2020 — Rated 8 out of 10 by J.Y. Zerorez Phoenix
What could we do to improve?

Nothing

Report a concern   May 3, 2020 — Rated 10 out of 10 by Shaun Allen Zerorez Phoenix
What do you like about our products and services?

The tech that came out, Adrian, was very professional, friendly, knowledgeable plus the work he did was OUTSTANDING!!! We won't use another company to clean our carpets other then you guys

Report a concern   May 3, 2020 — Rated 10 out of 10 by M.S. Zerorez Phoenix
What do you like about our products and services?

Our service technician, Rachel, was very thorough & eager to make us happy with the job she was doing. Thank you for making our house cleaner & fresher!!!

Report a concern   May 3, 2020 — Rated 8 out of 10 by M.M. Zerorez Phoenix
What could we do to improve?

Lower price a bit

Report a concern   May 3, 2020 — Rated 10 out of 10 by N.M. Zerorez Phoenix
What do you like about our products and services?

Very efficient. Friendly.

Report a concern   May 3, 2020 — Rated 10 out of 10 by D.L. Zerorez Phoenix
What do you like about our products and services?

The employee’s and the job they do

Report a concern   May 2, 2020 — Rated 10 out of 10 by Derek Johnson Zerorez Phoenix
What do you like about our products and services?

It works and I already advertised for you

Report a concern   May 2, 2020 — Rated 10 out of 10 by Melony Opaheime Zerorez Phoenix
What do you like about our products and services?

The technician we had was excellent. He was very helpful and look to get me a bargain and was quick and the job was great!

Report a concern   May 2, 2020 — Rated 10 out of 10 by S.P. Zerorez Phoenix
What do you like about our products and services?

Fast, professional, and respectful.

Report a concern   May 2, 2020 — Rated 10 out of 10 by Jason Petroski Zerorez Phoenix
What do you like about our products and services?

No soapy feeling, dogs could walk on the carpet immediately after cleaning with no concern.

Report a concern   May 2, 2020 — Rated 10 out of 10 by R.L. Zerorez Phoenix
What do you like about our products and services?

Great service and the carpets look great!

Report a concern   May 2, 2020 — Rated 5 out of 10 by J.M. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

We’ve used zerorez before and seen much better results. While the grout does look better overall, it’s nowhere near as clean as I expected and it’s not even, it’s patchy. It also ended up being $150 more expensive than we expected so we had to drop certain areas we wanted done. It was a lot to pay to be underwhelmed. Now I feel as though I’ll have to purchase specific cleaner and tools and do it myself to get the desired effect so what was the point in having it done at all?

Report a concern   May 2, 2020 — Rated 10 out of 10 by Michael Hooks Zerorez Phoenix
What do you like about our products and services?

The products smelled good and worked great. The Person who cleaned my carrot was very nice, professional and helpful

Report a concern   May 2, 2020 — Rated 10 out of 10 by Bill Hoff Zerorez Phoenix
What do you like about our products and services?

Great technician (Sidney) and a terrific job as always!

Report a concern   May 2, 2020 — Rated 10 out of 10 by T.M. Zerorez Phoenix
What do you like about our products and services?

Your service has always been excellent. This last time he did a good job, but the living room has some stains that didn't come up.

Report a concern   May 2, 2020 — Rated 10 out of 10 by C.H. Zerorez Phoenix
What do you like about our products and services?

Everything!


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