Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 85982 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 1, 2020 — Rated 10 out of 10 by Cerri Strano Zerorez Phoenix
What do you like about our products and services?

Got my carpets clean!!

Report a concern   May 1, 2020 — Rated 10 out of 10 by G.W. Zerorez Phoenix
What do you like about our products and services?

Technician was great, the job was completed right. Thanks.

Report a concern   May 1, 2020 — Rated 10 out of 10 by G.F. Zerorez Phoenix
What do you like about our products and services?

The service and the tech was very nice and helpful. my carpet looks 10 times better.

Thank you!!! :)

Report a concern   May 1, 2020 — Rated 10 out of 10 by A.M. Zerorez Phoenix
What do you like about our products and services?

The technician was concerned with meeting our needs and was very friendly. Gave me a quote for future work and explained everything

Report a concern   May 1, 2020 — Rated 10 out of 10 by G.B. Zerorez Phoenix
What do you like about our products and services?

Great carpet cleaning at a great price!

Report a concern   May 1, 2020 — Rated 10 out of 10 by Jane Kelly Zerorez Phoenix
What do you like about our products and services?

We were very pleased with our service yesterday. Our technician was excellent. And the carpets
Look and smell amazing!!!

Report a concern   May 1, 2020 — Rated 10 out of 10 by H.W. Zerorez Phoenix
What do you like about our products and services?

My carpets were very dirty and the young man did a great job in making them look good.

Report a concern   May 1, 2020 — Rated 10 out of 10 by Diane Martinez Zerorez Phoenix
What do you like about our products and services?

Ernie was awesome! Very respectful and professional!! Did a great job!

Report a concern   May 1, 2020 — Rated 10 out of 10 by Stephanie Spearman Zerorez Phoenix
What do you like about our products and services?

They always do awesome work. My carpet and rug look brand new. I won't use anyone else.

Thank you Kieran for taking your time.

Stephanie

Report a concern   May 1, 2020 — Rated 10 out of 10 by A.H. Zerorez Phoenix
What do you like about our products and services?

Evan was great! This is my second time using ZeroRez. I will definitely use again and refer to others!

Report a concern   May 1, 2020 — Rated 10 out of 10 by S.W. Zerorez Phoenix
What do you like about our products and services?

I love that you do not put soap into my carpet I feel like it stays cleaner longer.

Report a concern   May 1, 2020 — Rated 10 out of 10 by Bill Hawkins Zerorez Phoenix
What do you like about our products and services?

I have use Zerorez for many years and have always been happy with the outcome. This time in particular I was having a whole house carpet and tile cleaning and protected and sealed and the technician did an awesome job taking care of the floors and respecting the new paint on the baseboard. I was left with a free bottle of their cleaner and used it on my stainless steel fridge and it worked awesome. I will always use Zerorez when I need my carpets and tile cleaned.

Report a concern   May 1, 2020 — Rated 10 out of 10 by F.P. Zerorez Phoenix
What do you like about our products and services?

The cleaning was excellent and the service was also.

Report a concern   May 1, 2020 — Rated 10 out of 10 by L.E.L. Zerorez Phoenix
What do you like about our products and services?

On time and did a great job

Report a concern   May 1, 2020 — Rated 10 out of 10 by M.B. Zerorez Phoenix
What do you like about our products and services?

The Zerorez guy who came was very friendly and did a good job. Very professional

Report a concern   May 1, 2020 — Rated 10 out of 10 by P.B. Zerorez Phoenix
What do you like about our products and services?

Great results, professional and kind service. I've had numerous carpet cleaning services, none got the stains out. And now they're gone!

Report a concern   May 1, 2020 — Rated 10 out of 10 by James Tanselle Zerorez Phoenix
What do you like about our products and services?

Excellent service, excellent and friendly people! Would definitely recommend!

Report a concern   May 1, 2020 — Rated 10 out of 10 by C.C. Zerorez Phoenix
What do you like about our products and services?

Carpets look beautiful when completed. The techs are wonderful, they do a great job! My tech took extra care with everything she did. The only carpet company I will ever use!

Report a concern   May 1, 2020 — Rated 10 out of 10 by James Rohleder Zerorez Phoenix
What do you like about our products and services?

On time and very hard worker

Report a concern   May 1, 2020 — Rated 10 out of 10 by Bethany Powell Zerorez Phoenix
What do you like about our products and services?

Quality cleaning and friendly techs

Report a concern   May 1, 2020 — Rated 10 out of 10 by A.L. Zerorez Phoenix
What do you like about our products and services?

No chemicals

Report a concern   May 1, 2020 — Rated 9 out of 10 by S.Z. Zerorez Phoenix
What do you like about our products and services?

Quick and decent

Report a concern   May 1, 2020 — Rated 6 out of 10 by B.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I’m not certain if my hopes were too high but we the couch we recently bought used had a strong lingering odor from the previous owner. We hoped having Zerores come out to clean the couch would deodorize and clean the old pet hair away. Unfortunately the odor remains but the pet hair is gone. The technician was great.

Report a concern   May 1, 2020 — Rated 0 out of 10 by E.D. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Zerorez could not even clean my new carpet and get puppy pee odor out even when I paid for the $40 extra cleaner upgrade. When I called your company back to come fix one of the bedrooms the guy on the phone told me to calm down and open a window and it would smell better in a few days. Then he wouldn't come out to fix the issue for 2 more days. I will never use your company again.

Report a concern   April 30, 2020 — Rated 10 out of 10 by N.S. Zerorez Phoenix
What do you like about our products and services?

Ease of making appointment. Showed up on time. Technician friendly, knowledgeable, efficient, professional

Report a concern   April 30, 2020 — Rated 10 out of 10 by L.D. Zerorez Phoenix
What do you like about our products and services?

We've always had a great experience with Zerorez. The technicians are very professional, very thorough, and do an excellent job!

Report a concern   April 30, 2020 — Rated 10 out of 10 by Patricia Adams Zerorez Phoenix
What do you like about our products and services?

The products dry quickly and remove any odor.

Report a concern   April 30, 2020 — Rated 10 out of 10 by Kim Slade Zerorez Phoenix
What do you like about our products and services?

I have a 30 year old carpet with stains. Expectations were not too high but I can't believe how beautiful it turned out. My tech was professional and quick.

Highly recommend.

Report a concern   April 30, 2020 — Rated 10 out of 10 by E.B. Zerorez Phoenix
What do you like about our products and services?

Great results

Report a concern   April 30, 2020 — Rated 10 out of 10 by L.B. Zerorez Phoenix
What do you like about our products and services?

The service technician was excellent. My tile floors needed a good cleaning and that's exactly what I got. I will absolutely recommend Zerorez to others!


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