Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84635 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 8, 2020 — Rated 10 out of 10 by T.F. Zerorez Phoenix
What do you like about our products and services?

Great service

Report a concern   June 8, 2020 — Rated 7 out of 10 by Z.M. Zerorez Phoenix
What could we do to improve?

Had our kitchen tile cleaned, and quite a few areas close to the baseboards were not cleaned. While the rest of our grout looks great, we now have some very visible spots. Our carpet turned out great, but not at all satisfied with the tile cleaning.

Report a concern   June 8, 2020 — Rated 10 out of 10 by M.J. Zerorez Phoenix
What do you like about our products and services?

Customer Service was great from start to finish. Carpets were well cleaned and showed it!

Report a concern   June 8, 2020 — Rated 10 out of 10 by S.W. Zerorez Phoenix
What do you like about our products and services?

Clean polite and honest

Report a concern   June 8, 2020 — Rated 10 out of 10 by Angelica Giraldo Zerorez Phoenix
What do you like about our products and services?

Excellent service. Our technician worked so hard and did a excellent job! Thank you Zerorez! See you in a few months. Ultra Smile Dentistry

Report a concern   June 8, 2020 — Rated 9 out of 10 by L.M. Zerorez Phoenix
What do you like about our products and services?

Carpet looks good!

Report a concern   June 8, 2020 — Rated 10 out of 10 by D.P. Zerorez Phoenix
What do you like about our products and services?

Unless you have stubborn stains they do not use harsh chemicals and it gets the carpet clean and doesn't leave a soapy residue

Report a concern   June 8, 2020 — Rated 10 out of 10 by R.W. Zerorez Phoenix
What do you like about our products and services?

You guys do good work!

Report a concern   June 8, 2020 — Rated 10 out of 10 by C.G. Zerorez Phoenix
What do you like about our products and services?

Great customer service and spot-on spot removal! :)

Report a concern   June 8, 2020 — Rated 10 out of 10 by Marsha Norris Zerorez Phoenix
What do you like about our products and services?

Someone was available the same day which was awesome!!!!

Report a concern   June 8, 2020 — Rated 10 out of 10 by T.H. Zerorez Phoenix
What do you like about our products and services?

No harsh chemicals, process quick and easy.

Report a concern   June 8, 2020 — Rated 0 out of 10 by Y.B. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I did not get the 3 rooms for 135 special. I just needed one small room cleaned and a small hallway. I paid over $200.00. I was charged $75 for special treatment for a pet stain, but it still smells.

Report a concern   June 7, 2020 — Rated 10 out of 10 by N.C. Zerorez Phoenix
What do you like about our products and services?

Performed all services as expected. No surprises. Came in, did the job, and left in an efficient manner.

Report a concern   June 7, 2020 — Rated 10 out of 10 by R.P. Zerorez Phoenix
What do you like about our products and services?

Service tech was on time and friendly. Nice new clean van. Carpets look like new! No smelly chemicals and the carpets weren’t soaking wet. They dried quickly with the system you use. Amazing job!

Report a concern   June 7, 2020 — Rated 10 out of 10 by Johanna Lopez Zerorez Phoenix
What do you like about our products and services?

Great customer service.

Report a concern   June 7, 2020 — Rated 10 out of 10 by Gail Peterson Zerorez Phoenix
What do you like about our products and services?

I have used Zerorez for 4 years. The company is professional and the pricing is competitive. The carpets drive remarkably quickly. Cameron came to clean my carpets and he was awesome!

He was professional, courteous and did a fabulous job. Thanks for the great customer service, Cameron. I will be sure to ask for you next time!

Report a concern   June 7, 2020 — Rated 10 out of 10 by Janet Crouse Zerorez Phoenix
What do you like about our products and services?

Absolutely the best job ever. They were amazing at how clean they got my carpet. Thank you Zerorez.

Report a concern   June 7, 2020 — Rated 10 out of 10 by D.F. Zerorez Phoenix
What do you like about our products and services?

Excellent service and tile looks great

Report a concern   June 7, 2020 — Rated 10 out of 10 by Emily Ellsworth Zerorez Phoenix
What do you like about our products and services?

My house feels and looks so clean!! Our technician was professional and super kind!

Report a concern   June 7, 2020 — Rated 7 out of 10 by S.T. Zerorez Phoenix
What could we do to improve?

More up front pricing would be helpful. I had pet stains and I was hit with an unexpected $75 charge. I also wasn't aware that there was going to be a 2" hose that needed to be propped open through the front door. The technician and I came up with an alternate solution and was able to run the hose through the window. We have pets and it was too hot to keep them outside for 2 hours.

The carpet looks brand new and it dried very quickly. the next two days it smelled like wet hay.

Overall, the technician was very nice and accommodating, The carpet looked brand new, and he thought outside of the box when trying to come up with solutions to propping the front door open when it was 109 outside.

Report a concern   June 7, 2020 — Rated 10 out of 10 by B.J. Zerorez Phoenix
What do you like about our products and services?

We were very impressed with Rachel, who worked and worked and worked to remove stains in three rooms.

Report a concern   June 7, 2020 — Rated 10 out of 10 by M.E. Zerorez Phoenix
What do you like about our products and services?

Great service and the products work ,

Report a concern   June 7, 2020 — Rated 10 out of 10 by S.A. Zerorez Phoenix
What do you like about our products and services?

Quick response!

Report a concern   June 7, 2020 — Rated 10 out of 10 by G.B. Zerorez Phoenix
What do you like about our products and services?

It leaves no residue and dries quickly

Report a concern   June 7, 2020 — Rated 10 out of 10 by Jake Thomas Zerorez Phoenix
What do you like about our products and services?

Great service and the general was very professional.

Report a concern   June 7, 2020 — Rated 10 out of 10 by C.M. Zerorez Phoenix
What do you like about our products and services?

Great price and service guy did a great job!

Report a concern   June 7, 2020 — Rated 10 out of 10 by John Gore Zerorez Phoenix
What do you like about our products and services?

What's not to like, couldn't be happier with the cleaning and dry time, and if you want to talk service? Wouldn't ever let anyone else talk me into using any o other companies!!!

Report a concern   June 7, 2020 — Rated 9 out of 10 by T.G. Zerorez Phoenix
What do you like about our products and services?

Fast, effective and efficient.

Report a concern   June 7, 2020 — Rated 10 out of 10 by Mark Busby Zerorez Phoenix
What do you like about our products and services?

Very effective and efficient

Report a concern   June 7, 2020 — Rated 10 out of 10 by M.B. Zerorez Phoenix
What do you like about our products and services?

great employee, professional, and did a great job


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