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based on 86435 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The stains are back, not all of them, but the ones with pet urine. I did upgrade the price for these stains to be removed. It is an old carpet, but I do intend in getting the service reapplied since I have 30 days. The stains really showed up after a week.
Your technician Chris did a fantastic job cleaning all my floors! My townhouse is 3 levels with lots of stairs, and has both carpet and tile. My home looks and smells new again. Thank you, Zerorez :)
The Zerorez technician was prompt, friendly, and did a great job.
Excellent results no chemicals
Quick and easy from booking to completion. Tile and grout look amazing. Carpet is fresh - no chemical smells, no crunchy feel.
A BIG fan of xerorez ! Being a pet owner, the "biological" treatment and sanitization for my rugs is great.
Excellent service, friendly and knowledgeable technician. I have tried other carpet cleaners and nothing compares.
Could have do a better job around the perimeter and baseboards.
The reservation process was easy. I was notified several times with updated time period information. My tech contacted me with a 1/2 hour window as to arrival time.
Our techs were prompt, professional and knowledgeable.
Offer other services while here
Rugs always come out great.
Greg, the representative that cleaned our carpets was awesome!
Josh is the best and only tech I will allow to clean my items. 5 stars everytime
Nice and clean!
They were great. They came and clean the carpets without me even having to be there, which was good for me because I live out of town. When I got there the carpets look good in all the ugly stains were removed so I was able to list it for sale the next day. Thank you so much.
Carpet looks new ,very clean
Great service and super clean carpets
Tech was very good at his job. Went right to work and got my carpet very clean. Will recommend services to others
Customer service was great!! Your technician was really nice and helpful!
Great service. No chemicals.
Excellent service.
Service attendant was very professional!!
This product removed stains easily, it made my carpet look new. My carpet dried fluffy.
The tech did a great job! Thank you!
My technician was absolutely AMAZING!!! Honestly he was the best!!! Very knowledgeable, informative and though. My carpets have never looked so good.
Everything was great
i have a huge chip on my TV stand and small chip on dresser.
i was over charged
the grout in the bathroom i am very disappointed in
Thanks for your services. I did have the tech come out for the second time because the spots didn't come out on the first try. He was very pleasant and did the room a second time and the spots did all come out which I was very pleased about. He had a good attitude about it too.
Great communication
Once the carpets dried they looked the same as they did before that were cleaned. No change! I understand that because I didn't pay for the pet stain remover that those items would be back but at the least I expected that the rest of it would look like it had been cleaned.