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based on 86435 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Quick, efficient quality work.
I have not utilized a carpet cleaning service recently, as we only have one room of carpet, but a lot of tile. Shawn was our technician, and he was good at explaining the the process, and how he was going to clean the areas. I was so happy with how the kitchen tile turned out, I had him do much of the other tile on the 1st floor. The tile is 22 years old, and as a whole looks great.! I will use your service again when needed for certain. Thanks, First name removed
Pricing was problem
Very professional!
After rep left I looked at rooms and felt like the rep did not get behind any of the doors in the rooms, felt like he could have closed them and gotten behind the doors. So not as great a cleaning job as I had hoped. Last year I went with a diff company who seemed to vacuum the floors better and got more of the dog hair off carpet.
DI. Water rocks
Done quick and looks great!
Very professional and worked hard to get great results.
Staff was very nice and informative. He checked with each item if I was happy with how it turned out before moving onto the next thing. My rug looks new again!
Easy scheduling, great job, courteous technicians and chemical free.
Professional technicians, fast service and clean carpets
My floors look fabulous thanks to the efforts of the two young men. They were very professional and did a great job.
They did a great job on grout cleaning. Very informative and just plain nice. Love that. My second time with zero Rez and will stay with you.
Ease of scheduling; good communication throughout. Prompt, professional service. Great results.
Very professional company. Showed up on time and did a great job cleaning my carpets. I would highly recommend ZeroRez.
The carpets took almost 20 hours to dry, that's crazy. And I can see that a lot of the dirt really isn't gone. Your staff is great but I won't be calling you back.
Arrived early and did a great job cleaning our carpets and grout. We like that there isn’t a chemical smell afterward.
The product works very well, your staff is always friendly and efficient.
Great service, courteous and professional! Carpets look clean and soft again! highly recommend
There are two viewpoints, When you cleaned the tile at my house I was not happy with the results. When you cleaned my mothers tile the job was excellent. But as the person doing my mothers house I noticed one step of the cleaning process that the tech doing my house didn't do, was using the mechanical brush. Also the machine in the truck broke down and the tech had to leave and get another truck. You will be coming out a second time to redo my floors we will see if the tech follows your procedures and gets my tile and grout clean.
The representative that provided the work was amazing! Very courteous and explained everything. He did a wonderful job!! My tile floors look brand new!!
No sticky residue. Quick drying time
Very friendly and answered my questions to my satisfaction. I'm pleased with how most of the tile and grout look, but the places where he said were too stained to clean stand out more. I need to know if there is any cleaner that can get these very obvious areas cleaned.
I had the grout cleaned in my kitchen and bathrooms. The service tech Colton was very efficient and helpful. It was worth the price to restore the original grout color and added sealant.
Very professional and hard working
They smell and look clean! Rachel our tech was amazing!!
Courtesy and thoroughness of explanations
The technician did a great job and was careful to protect our home while cleaning our carpet and tile.
The employees are great,they really try to solve problems, are positive and go beyond their normal tasks to do this.

Great customer service from start to finish! Always happy with the final product. Love having clean carpets!