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based on 86441 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
No chemical odor. Carpets are not saturated with water and dry within a days time.
5-STAR SERVICE!
Thorough, Professional, Excellent team work in their work that resulted in an amazing brand new looking 12 year old rugs. They listened to all of the details we asked for and pointed out.
They are my #1 go to company.!
Always on time and do a good job.
I was very pleased with the tech and the service. My carpets look great. Did not expect miracles for my bedroom carpet but was pleased with the outcome Will definitely use them again.
-People were excellent!
-Quality of work.
Why not a 10? The carpet felt stiff in places after drying.
Thorough, efficient, and a great product.
Our dog has started marking on our carpets and Zerorez did a great job not only with removing the stains, but eliminating the lingering smell! They always leave our carpets fresh, clean, and looking like new!
Love the job they do and employees very nice and professional, would highly recommend this great company
H&M’s Fountain Hills
It safe for my family and my pets. They are very friendly and do a very thorough walk though and explain everything. We have had a ton of stains over the last 12 years and my carpet and even tile looks brand new everytime.
The service was 100 times better than the first time I used ZeroRez. Technician was polite, professional, and did a fantastic job!
Was faced with horrible pet stains from roommates dog. After the Zerorez guys were done with it all evidence of those stains were gone.
Always a great result and professional technicians.
Prompt & courteous.
Thorough.
I had multiple pet stains that another carpet cleaning company could not get out. I sent a message on line to ZEROREX and you responded right away, explained everything to me, and had the technician at my house within the hour.
The Technician Shawn, was absolutely AMAZING! Shawn was very knowledgeable and personable. Shawn explained every step of the process as he was performing it. I was impressed when he got down and actually SNIFFED the carper where the pet stain was. Shaw smelled each and every pet stain spot when he was done cleaning them. Shawn took his time, and made sure that I was COMPLETELY satisfied before he packed up and left. My carpet was completely dry by the time I went to be at 10 p.m. When I had the other company clean my carpets, it took 2 days for the carpet to dry completely, A HUGE difference.
My carpet has NEVER looked cleaner than it does after having the ZEROREZ cleaning. I will use ZEROREZ and only ZEROREZ for ALL my carpet cleaning going forward.
They kept me informed about my appointment and called to see if they could start early. Very professional.
My carpet looks fantastic! I appreciate the ease of scheduling and the updates on arrival.
Your staff is great
Excellent service does amazing cleaning results. There is nothing comparable on the market...
My carpet looks new. I am very happy with the service provided by Joe and Brian. They were great.
On time, actually a little early, after a call to ask if they could cone earlier.
Carpet cleaned up nicely. Chris was polite and go right to it.
good
Luis was very knowledgeable and helpful.
Carpets where not as clean as they should be after clean.
Extremely pleased with my results!
Didn’t tell me you couldn’t do area rugs on wood floors
it works
The service rep that provided the service in my home did not listen to my expectation as a renter when using the treatment for pet issues. I have used Zerorez before and the last rep understood that when performing this treatment my goal was not to target and eradicate but spread it more locally to a few areas that were in the service location.
I pointed out the areas, I explained I was a renter and that the home was damaged by the prior owner's pets. The service rep decided to only treat one area. My goal as a renter was not to incur costs to rectify the entire situation for the owner at my expense. Otherwise I would have used several gallons of the treatment. Now I have corrected damage to only one spot for the owner that was from the prior tenants at my expense and the other areas remain visibly noticeable and completed untreated.
Excellent job! Second time using your service and very happy with results. Keep up the good work, thank you zerorez
The rep that came out was knowledgeable & did a great job
The tile cleaning machine wasn't working properly and so they had to use a much smaller machine which didn't remove the water and dirt in the grout as well. They did tell me they would come back out and redo it, but this keeps my house in disarray. Should carry an extra machine.