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based on 86441 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The guy that came was super nice and knowledgeable. It was a tough stain (dried dog urine). Unfortunately, the first time, he didn't use the wall corner guards, and most of the edges were rubbed dirty and paint came off. The treated area was on the second floor, so a lot of wall corners were damaged.
After our cleaning service was complete we noticed that there were some blue tinted spots throughout our home that were not previously there. Another technician was sent out to correct the issue but not until four days later. Our things were already moved back into place and it was very inconvenient to have to remove all the things that were put back. So in essence it would have been nice to have a quicker presuppose time to correct the issue.
I felt the drying time was pretty long. And I felt it was pricey.
The carpet was a bit crunchy after it dried. There is a spot that is stil crunchy and looks dirty. The guy was nice and offered to do more rooms I’m just not 100% satisfied due to the carpet feeling crunchy afterwards and the carpet still looking dirty here and there. He did do an amazing job in my daughters room tho so thx
Weston was amazing omg!! Learned so much about my carpet! Next time I want Weston to be the one who comes to my house all time please make a note of it!! I will tell everyone about you guys!! Thank you Good job!!
Showed up on time, were very efficient and did a thorough job. Carpets look great! Thank you.
Looks like new
Appreciate that soaps/detergents etc not used. But the down side is that not all of the dirty spots get clean
For the cost, maybe spend a few extra minutes on the high traffic areas.
Zerorez is my go-to company for Carpet Tile & upholstery cleaning. Not only are their prices amazing but their workmanship is excellent. Don't forget to order a bottle of their power water which is amazing to have around the house and takes very little to clean up large issues
Easy to schedule online. Good communication from staff about the process and any issues. I highly recommend!
The technician showed up, when he said he would. He was very thorough, and go right to work, cleaning my carpets. It only took him 2 hours. I would highly recommend Zerorez to anybody looking to get their carpets cleaned. It smelled so clean afterwards, too.
I will be calling again to get my kitchen tile cleaned.
Office staff were knowledgeable. They send information/ reminders via text. They arrived during the time frame I was given. They don’t hard sell. The cleaning process made the carpet buckle, I was told that would go back to normal as it dried, it did. I am very happy with the job that was done. Thanks Zerorez!
Karen from Peoria AZ
My carpet isn't clean
Fresh, clean, quick and easy services
Great communications regarding appointments that included reminders and notification of arrival time. Techs were on time very professional with Covid protocols in place. Carpets look great.
The technician was very nice , on time and did a great job. The carpet looks wonderful.
The technician was so polite and courteous! Very professional! She arrived promptly, reviewed the work that was to be done, and made recommendations. I never felt pressured, she just offered recommendations and I felt like they were the best for the carpet. She worked magic! I had a spot that my cats kept using over and over, and it was so gross! She was able to remove that spot, and once finished, the carpet looked like it it had never been used by my cats! I was so glad she took before and after photos because it truly was amazing what she did to restore the carpet. Odor was minimal too. She worked long and hard, and did a fantastic job. When she was done, the carpets looked so much better, like brand new!
On time, professional, and as advertised. Very happy with their service!
They did a great job!
No residue and carpet cleaned thoroughly
EXCELLENT SERVICE PROVIDED, EVERYTHING WAS EXPLAINED AND GONE OVER BEFORE THE CLEANING.
THANK YOU,
THE CARLSON CLINIC
Excellent job getting my carpet cleaned!
I have had my carpets cleaned in the past but I needed more Powered Water for spot & surface cleaning. Delivery was set up & scheduled by text very efficiently. Great communication. Driver arrived exactly when projected. Very polite & informative. Smooth and pleasant transaction. Will continue to do business with Zerorez for many years to come - highly recommend.
Your technician Brandon was professional and courteous. He answered all my questions and took the time to explain how the whole process worked. He did a fantastic job. The carpets look great. Will definitely recommend your company to all my friends and family.
We had all of out upstairs cleaned and we have pets so it was nice to be able to have those areas taken care. Even though the carpet isn't that old, Its always nice to have it all looking new again.
Great service and carpets stay cleaner longer
Ernie- ZeroRez technician was very courteous, friendly and thorough with cleaning our carpets. Our carpets looked fantastic!!!! Thank you!!!
Technician was very polite and on time....even early. Seemed to do a great job.
Our area rugs were cleaned well, breathing new life into them. Your technician was efficient, professional and did not try to oversell or up sell us once he arrived. We are very pleased.