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based on 85967 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Zerorez did an outstanding job on my tile and grout. Brandon did the job and he was very thorough and informative. Will call zerorez again!
I have had my carpets cleaned by 2 other companies in the past 2 years and my carpets never really looked much better once they were done. However, after having my carpets cleaned last week by Zerorez, my carpets truly look fantastic! We have very light colored carpeting, which is even on the stairs, and I am delighted at how clean it looks now!
Joe was very professional and efficient.
Good service
I was very clear upfront I would provide exact measurements and pictures in order to avoid price haggling at the start. Of course there was the annoying questioning of size and trying to up charge right off the bat.
My carpet is one year old (and high quality) and my couches are only 6 months old. This are a handful of “stains” that I knew of going in to the carpet cleaning. These stains are all from some liquid being spilled and dirt gathering. They are dirty marks and not a wine stain, or juice, or anything. My usual carpet cleaner would have no worries getting those out. Not one came out from the cleaning we received.
I looked at the time stamps and see the cleaners were at my house for 2.5 hours on a $700+ job. I don’t think they put any more effort then just running over the whole job as fast as possible.
Couch cleaning was ridiculous. There is no way they cleaned all the cushions.
Overall, it was terrible work and I will go back to Chem Dry that actually cleans.
The technician was very polite and arrived in a timely fashion. My review is low because the rug he cleaned looked no different when he left from when he arrived. He reassured me and my husband it was because of high traffic and wear. Our bathroom looked great! But the rug was my major concern and it looks the exact same.
We’ve had our carpets cleaned before and they are always rough on the surface afterward. We were extremely impressed with how much better they looked after this cleaning. Very affordable pricing as well. We plan on doing our tile soon as well.
Everything from start to finish
The tech arrived early, he was quick and efficient and was careful to treat areas that needed extra care and attention. My carpets feel great and I am so pleased to have them return.
All stays did not come out.
We had a wonderful technician who was friendly and worked hard to get our dirty carpets looking like new. We have a new puppy who has had many accidents and he got the stains and smells out of even the subfloors. Very happy customers!
10 would be perfection. I don't know anything that rate a 10.
The technician was knowledgeable and efficient
The gentleman that clean dark carpet was very professional an extremely nice. We are in a rental and there were still a lot of stains from the previous tenants. He was able to get most everything out! We were very pleased.
Quality of the cleaning
I got the results I was hoping for.
The fact that you don’t use harsh chemicals. The tech that came out was professional and very thorough. Would definitely use the services again as long as I can get the same technician
No one does a better job than Zeoerez. Period.
The tech was very friendly and respectful of our stuff
There was quite a few streaks this time. The previous cleaning was much better.
The couple of spots that were "pre-treated" near the living room entry "lifted" back up several days later. I still have a need to TREAT/REMOVE them permanently. Any suggestions?
On time and a great job
professional, timely, thoral and friendly. Thank you for the great service
The cleaning turned out way better than I thought I would great job
Knowledgeable friendly tech
I think you guys did a real good job I appreciate you coming out every time I call you
The tile AND the grout are clean and the carpet is not crunching after it dries. The technician is knowledgeable and didn’t miss any detail. The Zerorez water is also great for cleaning all over the house - cleans appliances without streaks.
My tiles are looking brand new again!! I will chose zeroez any day!
Michael did a fabulous job, better than last time. I asked him to get the carpet as dry as possible,, and that is exactly what he did. Thank you, Michael!
The technician was professional and did a fantastic job cleaning my white couches and area rugs. I'm sensitive to perfume smells and after he was finished I was very happy with the fresh smell.