Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 86435 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 2, 2020 — Rated 9 out of 10 by M.B. Zerorez Phoenix
What do you like about our products and services?

The care taken with protecting corners, The excellent results of carpet and tile cleaning, the professionalism and friendliness of the service rep, this visit it was Quentin. He was excellent I also found the way the company notified me about arrival time. the technician was prompt and also explained the process. This is third or fourth time we have had Zerorez

Report a concern   October 2, 2020 — Rated 9 out of 10 by K.P. Zerorez Phoenix
What do you like about our products and services?

My couch looks amazing after Luis came and cleaned it! It looks brand new again!

Report a concern   October 2, 2020 — Rated 10 out of 10 by D.C. Zerorez Phoenix
What do you like about our products and services?

Technician did an amazing job.

Report a concern   October 2, 2020 — Rated 10 out of 10 by G.N. Zerorez Phoenix
What do you like about our products and services?

The Grout cleaning came out excellent and the technician was friendly and worked hard. Thank you,

First name removed

Report a concern   October 2, 2020 — Rated 10 out of 10 by D.G. Zerorez Phoenix
What do you like about our products and services?

Very professional
Quality of work
Warranty

Report a concern   October 2, 2020 — Rated 10 out of 10 by Shella Pignatiello Zerorez Phoenix
What do you like about our products and services?

We’ve been Zerorez customers for several years! We’re never disappointed with the results! Luis did an amazing job! Wow!! Give this hard working guy a raise!! So very pleased with his work and the beautiful job he did on our carpets and tile!!

Report a concern   October 2, 2020 — Rated 10 out of 10 by J.A. Zerorez Phoenix
What do you like about our products and services?

They worked us in on short notice to take advantage of the special price. We were very happy with the service and our tile floors have never been so clean!

Report a concern   October 2, 2020 — Rated 10 out of 10 by Jolyne Teague Zerorez Phoenix
What do you like about our products and services?

I like the fact that the products are chemical free.

Report a concern   October 2, 2020 — Rated 3 out of 10 by C.T. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The areas in which I was told had pet urine and needed the deeper cleaning on them I don't feel was worth it. We just bought a new home, had the carpets cleaned before we moved in. Our dogs came in and peed right where the additional "deep cleaning" was done. I would like to be refunded for the "Biological Treatment" I dont feel what I paid for was worth it.

Report a concern   October 2, 2020 — Rated 10 out of 10 by April Thomas Zerorez Phoenix
What do you like about our products and services?

My carpet looks so clean. It makes me happy!

Report a concern   October 2, 2020 — Rated 10 out of 10 by S.C. Zerorez Phoenix
What do you like about our products and services?

Colton ( our tech)was very pleasant &professional. He explained everything I asked @& my travertine looks new! I will definitely have you back! Thank you so much!

Report a concern   October 2, 2020 — Rated 9 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

tech was professional and tried to do a good job

Report a concern   October 2, 2020 — Rated 10 out of 10 by K.H. Zerorez Phoenix
What do you like about our products and services?

Oscar was superb....He was quite polite and very respectful of our home. Tile and grout
look terrific.

Give Oscar some more time and training and he will become a wonderful long term part of your organization. Having been an HR manager for years, I have an eye for great potential. Given
an opportunity, I can see Oscar becoming even more of an excellent staff member.

Private post......not approved to use my name. Thanks for understanding and respecting our wishes for privacy. I will definately call you early next year to do the rest of our home. THX.

Report a concern   October 2, 2020 — Rated 10 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

Very professional and very pleasant young man that cleaned my home. He answered all of my questions and was on time when arriving!

Report a concern   October 2, 2020 — Rated 10 out of 10 by Danny Graham Zerorez Phoenix
What do you like about our products and services?

great job......it did have an unpleasant odor after words however.

Report a concern   October 2, 2020 — Rated 10 out of 10 by Pamela Claussen Zerorez Phoenix
What do you like about our products and services?

I was able to get an appoinment within a week of my request and the young man who cleaned my tile did a great job!

Report a concern   October 2, 2020 — Rated 10 out of 10 by Teresa Buckmaster Zerorez Phoenix
What do you like about our products and services?

I like the fact that things feel clean when they are done. The tile areas I had done are amazing. Chris did a great job.
The carpet came cleaner than I dreamed and feels clean to walk on it.
Chris worked hard and was very professional.

Report a concern   October 2, 2020 — Rated 10 out of 10 by Cheryl Wilson Zerorez Phoenix
What do you like about our products and services?

My favorite recliner chair was dingy and dirty and I didn't think it would come clean. Zerorex made an amazing difference. It not only cleaned the dirty areas well but brought new life back to the colors of the chair! I'm very pleased with the results!

Report a concern   October 2, 2020 — Rated 10 out of 10 by S.R. Zerorez Phoenix
What do you like about our products and services?

The technician was friendly an thorough. My floors look and smell great!

Report a concern   October 2, 2020 — Rated 2 out of 10 by D.A. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The tile cleaning left a film on my tile and white salt looking stuff in my grout in some areas. I had to go over it again with my cross wave. I feel it left a soapy film on my tile and it dryers splotchy. Won’t do that again if I’m gonna pay that kind of money.

Report a concern   October 2, 2020 — Rated 10 out of 10 by Cindy Clevenger Zerorez Phoenix
What do you like about our products and services?

Fast, friendly, efficient, good price, great ed result, Thank you

Report a concern   October 2, 2020 — Rated 10 out of 10 by Lisa Plummer Zerorez Phoenix
What do you like about our products and services?

The gentleman that came to provide service was so professional and answered all my questions! The result were Amazing as well; my grout and tile are so clean!

Report a concern   October 2, 2020 — Rated 10 out of 10 by Sherry Villasenor Zerorez Phoenix
What do you like about our products and services?

Final product was excellent. It far exceeded expectations. Carpets look like new. Dried quickly and soft to the touch.

Report a concern   October 2, 2020 — Rated 10 out of 10 by M.L. Zerorez Phoenix
What do you like about our products and services?

No waiting afterwards to dry, easy to schedule

Report a concern   October 2, 2020 — Rated 0 out of 10 by P.G. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

You are a rip off service.. Never felt the need to clean and re vacuum my place after a cleaning.. terrible service. Bait and switch advertising. Terrible communication

Report a concern   October 2, 2020 — Rated 10 out of 10 by S.S. Zerorez Phoenix
What do you like about our products and services?

The carpet was so fresh and looked brand new when Colten was finished. Colten did a great job.

Report a concern   October 2, 2020 — Rated 10 out of 10 by Sandra Irvine Zerorez Phoenix
What do you like about our products and services?

Our tech was fabulous!! He took his time with our floors and they turned our wonderful

Report a concern   October 2, 2020 — Rated 9 out of 10 by Bruce or Jackie Davidson Zerorez Phoenix
What do you like about our products and services?

The technician was knowledgeable and did a properly job. We had him clean 2 rooms of tile and one room of carpet. All of those rooms look much better so I am satisfied with the result.

Report a concern   October 2, 2020 — Rated 10 out of 10 by Joanne Durso Zerorez Phoenix
What do you like about our products and services?

I am a repeat customer for all the right reasons...technician Eric was on time, courteous, helpful and did an excellent job! Eric brought my tile back to life! It is so clean and beautiful! Thank you to all at Zerorez for making my life easier with your affordable and always professional service!

JoAnne D

Report a concern   October 2, 2020 — Rated 10 out of 10 by Richard Zaragoza Zerorez Phoenix
What do you like about our products and services?

Carpets came out cleaner than I thought they would. Dry time was fast. Tech was very professional and knowledgeable. Great job


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