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based on 84629 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Service was excellent and on time!!! Thank you very much!!!
Quick snd efficient.
Everything through the whole process was easy from scheduling to payment to waiting for the service to be completed. Carpet feels like it did when it was brand new. No residual chemical feeling left over. I was at wits end with companies that advertise on the radio actually providing good service. Zerorez finally delivered.
On time and professional. No upselling or unpleasant surprises. The result of the work is outstanding, even though our carpet is more than 15 years old. There are still areas of wear, but overall, the job is superb. I don't recommend many companies but I have great confidence in Zerorez.
Jordan, our service man was excellent,did a great job.
Just bring a vacuum.....customers shouldnt need to do that...they might not have one.
Thanks
Pet odor eliminator worked great. I like the lack of other chemicals.. we had an awesome tech who was not pushy and was very knowledgeable. I found him to have a professional attitude and strong work ethic.
Zerorez does an outstanding job in cleaning and getting rid of odors. The whole house looks and smells so much cleaner.
Carpets look new! There is no crunch as you walk. Will use again.
Fast clean. No chemicals, very professional worker
You’re The Best!
Cheap quick & effective! Will use again
cleans without residue
polite and efficient
It was a good price and didn't take a long time.
My service tech was on time, friendly, and efficient. Shalett did a thorough walkthrough of the areas needing to be cleaned prior to actually beginning the process.
Weston did an excellent job. Recommend both Weston and Zerorez.
Prompt, professional, quick, results!
The professionalism of worker and quality of service
Very satisfied. Chris was excellent.
How quickly it dries, with 5 kids that is important.
Have used Zerorez for 4 yrs...always makes my light colored carpet look new.. Also like the fair prices.
I was a little nervous being a single mom with a 3 year old to have a stranger in my home for the first time since this pandemic started. I received a text the day before as a courtesy and a 35 minute warning before the expected arrival time the day of my appointment. (My window was from 2-6pm and he came around 215pm) The cleaner, Evan was such a pleasure to have in my apartment. He wore a mask upon arrival along with booties on his shoes. He was very detailed in his description of what products they had to offer, what he was going to do as far as pricing and how he could help remove a couple of stains that just drove me crazy looking at every day! I am looking at my carpets now and am very pleased with the work completed. This company is courtesy and also chatted with me just like we were long time friends! Talk about customer service.
Highly recommending this company due to the work completed in my apartment, safety/ quality of the products they use and the excellent customer service!
The rep Dion did a fantastic job
Great service! Great results!
My carpets were brand new when the technician left! He did an outstanding job and would highly recommend Zerorez again!
Five year old carpets look like new! Stains and "wear spots" are gone. Service was scheduled for 8 to 10 am. Received txt at 7:30am that technician would arrive in 40 minutes. They were here at 8:10 - right on time. The two techs were done and out by 9. During the cleaning they were pleasant and answered all questions. I would recommend this service to anyone.
The professionalism of both techs was greatly shown and excepted.
Our technician showed up on time and was very pleasant. Our carpets came out great and he was very careful with his equipment around our walls and furniture. We are very pleased with our service.
Floors look nice bit the grout isn’t as clean as I thought it would be...

My tech was amazing. Did exactly what I expected and delivery a great product