Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84629 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 8, 2020 — Rated 6 out of 10 by S.R. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The price was a bit higher than anticipated. The tech said the lady on the phone put “sealing” for the hallways which is a lower price than tile cleaning. So it went from $365 to $445. Not sure if I believed that. Overall, I don’t think it should have been that much as I was getting quotes for much lower from other businesses

Report a concern   July 8, 2020 — Rated 10 out of 10 by L.P. Zerorez Phoenix
What do you like about our products and services?

Safe, fast drying and professional techs

Report a concern   July 7, 2020 — Rated 10 out of 10 by T.P. Zerorez Phoenix
What do you like about our products and services?

Loved the employee who cleaned our carpets. We will definitely request her next time

Report a concern   July 7, 2020 — Rated 10 out of 10 by A.J. Zerorez Phoenix
What do you like about our products and services?

My technician was really nice and quick, too.

Report a concern   July 7, 2020 — Rated 10 out of 10 by Madison Obray Zerorez Phoenix
What do you like about our products and services?

Clean product and a very professional technician

Report a concern   July 7, 2020 — Rated 10 out of 10 by Betty Winquist Zerorez Phoenix
What do you like about our products and services?

We've never had a problem or complaint in all the years we have been using your service, and I really appreciate that you use 'zero-rez' water!

Report a concern   July 7, 2020 — Rated 10 out of 10 by Esther Grabowsky Zerorez Phoenix
What do you like about our products and services?

Professional

Report a concern   July 7, 2020 — Rated 10 out of 10 by Doris Baker Zerorez Phoenix
What do you like about our products and services?

perfect. Arrival was prompt. Took care of needed cleaning. (total around 40 - 45 minutes). Will always use Zerorez. Good company and good people.

Report a concern   July 7, 2020 — Rated 10 out of 10 by Earl Kester Zerorez Phoenix
What do you like about our products and services?

Great Job Thank You

Report a concern   July 7, 2020 — Rated 10 out of 10 by A.H. Zerorez Phoenix
What do you like about our products and services?

Deon was great and everything was explained well and left looking good!

Report a concern   July 7, 2020 — Rated 10 out of 10 by P.G. Zerorez Phoenix
What do you like about our products and services?

Julio was a great technician. Courteous and hard working. He listens to the customer.

Report a concern   July 7, 2020 — Rated 9 out of 10 by P.C. Zerorez Phoenix
What do you like about our products and services?

Chemical free

Report a concern   July 7, 2020 — Rated 10 out of 10 by Dan Izzo Zerorez Phoenix
What do you like about our products and services?

Professional and courteous. Work was completed in a timely manner.

Report a concern   July 7, 2020 — Rated 10 out of 10 by M.P. Zerorez Phoenix
What do you like about our products and services?

Quick and my carpets are clean

Report a concern   July 7, 2020 — Rated 10 out of 10 by Joshua Helmick Zerorez Phoenix
What do you like about our products and services?

The employee who arrived at my home was very respectful and amazing at his job. He educated us on tile and grout as well as best ways to keep a carpet clean.

Report a concern   July 7, 2020 — Rated 10 out of 10 by Michael Cora Zerorez Phoenix
What do you like about our products and services?

We like that Zerorez doesn't use soaps or harsh detergents and is residue free. Also their staff are very knowledgeable and give suggestions to keep your carpet in better condition. We will continue to use Zerorez. Thank you.

Report a concern   July 7, 2020 — Rated 10 out of 10 by S.C. Zerorez Phoenix
What do you like about our products and services?

Timely. Professional. Thorough

Report a concern   July 7, 2020 — Rated 10 out of 10 by Kathleen Sankey Zerorez Phoenix
What do you like about our products and services?

Always a great experience with the professionals at Zerorez! Davis was wonderful...did a fabulous job. Quick, efficient and friendly...my carpets are CLEAN! Thanks Davis and Zerorez.

Report a concern   July 7, 2020 — Rated 10 out of 10 by D.W. Zerorez Phoenix
What do you like about our products and services?

They do a great job

Report a concern   July 7, 2020 — Rated 10 out of 10 by B.R. Zerorez Phoenix
What do you like about our products and services?

The young guy that showed up was a very we’ll mannered guy.
Did a great job!

Report a concern   July 7, 2020 — Rated 8 out of 10 by C.D. Zerorez Phoenix
What could we do to improve?

There were a few Small spots in the carpet that didn’t get all the stains out

Report a concern   July 7, 2020 — Rated 10 out of 10 by Kate Eschbach Zerorez Phoenix
What do you like about our products and services?

Our technician, Trey, was outstanding! He was professional and courteous. The carpets look incredible and I love that there was no sticky residue or odors. I would recommend them to anyone!

Report a concern   July 6, 2020 — Rated 10 out of 10 by Sharon Daniel Zerorez Phoenix
What do you like about our products and services?

No chemicals which is not only good for the carpet but also for people.

Report a concern   July 6, 2020 — Rated 10 out of 10 by E.P. Zerorez Phoenix
What do you like about our products and services?

Carpets turned out great and the services was fast and efficient!

Report a concern   July 6, 2020 — Rated 10 out of 10 by H.B. Zerorez Phoenix
What do you like about our products and services?

Technician was very nice and friendly!

Report a concern   July 6, 2020 — Rated 7 out of 10 by K.R. Zerorez Phoenix
What could we do to improve?

The technician was very nice and the work was completed quickly. There are some stains in the carpet that were not able to be removed. The technician indicated he used a pre-treatment on those spots, but they still did not come up.

Report a concern   July 6, 2020 — Rated 10 out of 10 by Kirk Wagner Zerorez Phoenix
What do you like about our products and services?

Always quick, easy, and professional. Thank you!

Report a concern   July 6, 2020 — Rated 10 out of 10 by Carolyn Watson Zerorez Phoenix
What do you like about our products and services?

Our technician was AMAZING and very thorough! Our carpet looks incredible and so beautiful. Unlike other carpet and upholstery services, Zerorez stays clean.

Report a concern   July 6, 2020 — Rated 10 out of 10 by K.K. Zerorez Phoenix
What do you like about our products and services?

15 year old tile looks amazing! Service technician was personable and very helpful.

Report a concern   July 6, 2020 — Rated 10 out of 10 by T.C. Zerorez Phoenix
What do you like about our products and services?

Service Tech's are always nice very business professional. Tech, made sure I was satisfied before leaving.

Thank you.


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