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based on 86435 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Good price, on time and efficient service.
I am very pleased on how my rugs turned out and would recommend ZeroRez to my friends and family.
I learned about Zerorez carpet cleaning from a commercial on TV I decided to give them a try and I was truly amazed
We were very surprised at how clean the tile and grout were after the cleaning process. We also like the fact that no chemicals were used other than water. It was safe for us and our cat.
Great technicians and my floors have never been cleaner!
Chris was so great!! He kept me informed of his progress and challenges he encountered. He was very personable and professional! Thank you.
I was disappointed by how my grout was not clean. After the cleaning was done there were many areas that were still very dark. The tech did all he can do to help. There was just many areas that he explained couldn’t get cleaned.
Our carpet cleaning today (9/22) was fantastic. Technician Chris was a friendly young man who knew what he was doing, and who wasted no time. We had all 3 of our bedrooms cleaned, and when Chris was finished - the carpets looked great. He spoke knowledgably about what he was doing, and made a good suggestion for carpet protectant in our master bedroom. Great job!
Prompt service and my floors (carpet and grout) always look great!
I think the process you use without all the soap that lingers behind and collects dust and dirt is a better solution. I've used Zerorez twice and the techs are polite, punctual and professional. It's easy to set an appointment and thorough follow through via text is helpful.
The price is competitive and I will continue to use Zerorez in the future as well as recommend to friends.
Thank you! Good job!!!
Be more careful with the hoses. A plant in our entry way had branches torn off by them.
There was no pressure sale to upgrade. The services were offered and then I was asked what I wanted. I have had 2 other companies clean my carpet. I was not impressed, especially Stanley Steamer. This is the cleanest this tired old carpet has been since I moved. I opted for the "deep cleaning". It was a wise choice. My carpeting is old. I will hire Zerorez again.
Quality and service
Clean, professional, well done.
Our carpets look very good so far. We only had them done a few hours ago,
the tech was very professional and quick.
Best carpet cleaning yet!
Great product and great customer service!
The gentleman who was here did a very good job and worked with my restrictions on the distance it was to get into my house. It does not face the stret.
The technician got almost all of the stains off of the carpet. It was really stained and dirty. I wasn't there, but they said he did a really good job.
Carpets look and feel great
No soap residue and fresh scent.
Fast, friendly service!! Everything was super easy and my floors have never looked so good! Jeff was amazing!!
Carpets look, feel & smell great.
Stop upselling during the visit. Stop overcharging for area rugs. Really? What's the ACTUAL difference in labor and cost between cleaning an inexpensive wool rug and synthetic. I felt uncomfortable and taken.
Respectful; effective; professional and prompt
Customer Service and quality of work
This is our first experience with tile cleaning and I understand that it can only clean as much as it can get clean. I was just expecting the grout to be cleaner. The tile wasn't the dirtiest I'm sure but some areas seemed like it should have been cleaner. As far as walking on it barefoot it felt very clean on our feet. It is way better than it was but I will go back with my cleaner and get the areas that I'm not satisfied with.
I waited a little bit to leave this review to see what my carpets would do in the month after cleaning. While it was very easy and convenient to schedule an appointment, and the tech was friendly and seemed to do an ok job, stains have already started resurfacing just after a month. I’ve had my carpets cleaned in this house 2 previous times by a different company and it took months for some of the stubborn stains to resurface. Some of them were gone for good. Personally I won’t be using your services again.
Julio was very courteous and thorough!
fine work--excellent technician, Louis