What our clients think of us!

How clean everything came out.

Carpeting dries faster than traditional methods. You don't use chemicals.

I have forgotten the gentleman's name that took care of our carpets, but he was very friendly and well versed in what we needed to get them clean. Great job! W will be using Zerorez anytime wee need the carpets cleaned.

Your techs destroyed the brand new paint on walls and base boards by slamming into them with there equipment causing me to have to pay 150.00 to bring my painter (back) in to touch up every room.
They did a good job cleaning though very careless of the brand new walls and baseboards. Maybe training them to slow down and not damage customers homes in the process of cleaning there floors would be good Idea. Then the fact that I could not pre pay so he could try to sell me extra grout seal and additional Items was a mess due to the fact the cleaning was being paid by my agent who was in a meeting (at time of completion) so I received multiple phone calls from the tech telling me he could not leave the property until she paid him (Very Inpatient) I think the cleaning was a bit overpriced as the floors looked good but not what you are pitching in your adds though the fact it cost me $530.00 on a $380 service is ridiculous. I believe quality and quantity goes hand an hand and the fact that the guys were in such a rush to get the rest of there jobs done causing them to overlook the QUALITY & CUSTOMER SERVICE that Zerorez is pitching in there add.s..

You could not clean my tile floor. Zerorez should have asked me a couple of questions before showing up and wasting time.
Then so that it would not be a total waste of time I allowed your rep to clean my shower,
$165.00 for 20 minute job. No way I will use ur services in the future.

Very thorough.

Sometimes your costs are a bit too much. This particular rep was very slow to the point that I wasn't sure he knew what he was doing. Once he got started, everything was fine but even his personality was not like the others. He was very quiet and not very outspoken.

My almost white carpet looks beautiful!

Michael was the tech that came to my home and he was amazing! Very professional and courteous. He did a great job on getting my very dirty carpets, looking amazing! I will definitely be using Zerorez in the future.

Darla Short

Technician was awesome! Answered all questions and finished in a timely manner.

First, I want to make it clear that I was very pleased with the technician Davis. He did an initial walkthrough of all the areas (tile & carpet) that were to be cleaned and answered all my questions. He was very professional, knowledgeable and accommodating. When he finished, there were some areas of the grout that still appeared to be wet. That evening after allowing time for all of the grout to dry, it became apparent that many areas of the grout that was thought to be wet was actually dirty and discolored as compared to other areas of the floor. Rather than contacting Zerorez to return and having to move the furniture again, I decided to clean the various areas myself with my grout brush. Obviously, the reason for hiring Zerorez was to avoid scrubbing the floor and all of the grout myself. At almost 70 years old I don’t have the stamina I used to have to do the work myself. I think it’s reasonable to expect that Zerorez would ensure that the tile floor and grout was completely dry prior to leaving the job. At the very least this would ensure that there were no issues and allow for the opportunity to address any issues that may exist prior to leaving the job.

I get great service at a very fair price, professional people and very clean carpets. They show up on time and do a great job.

Easy to schedule, friendly employees

The technicians are always the best part! So kind, friendly and professional!

Thanks for the great cleaning - as usual! We wouldn't call anyone else.

Hello - We had our tile and grout cleaned, and the grout sealed. Westin was the tech, and the tile floors look very good. However, he also cleaned a 3 year old 8x10 wool area rug, and now there is a dark line down the center of the rug. Matt came and cleaned the rug a second time, but the line remains. I have been in touch with the company that provided the rug, and they’ve never seen this happen. They feel it can only be something that occurred during the cleaning process. Matt sent a photo of the rug to his manager, but no resolution has been offered. We paid almost $1,000 for the rug. I would like to know what Zerorez plans to do to make this right. Thank you.
Connie & Name removed

MY FLOORS LOOKED GREAT. I COULD NOT DO THE JOB HE DID.
THE GROUT WAS SO CLEAN. MY HUSBAND EVEN SAID WOW THE FLOORS LOOK GREAT.

Did a great job as always!

As usual an outstanding job by the entire Zeroez Phoenix team, thanks! My only wish was for a bi-annual tile sale, rather than the sole one in September.

We were very pleased with the professionalism and work that was done to clean our floors chairs and shower stall. Thank you so very much

Your services were the most professional and did the best job I had on a long time. I was very glad that my friend recommended you.

Have been using them both in AZ and MN for several years. Proven product and well trained staff

Upfront honesty of what they can and can’t do when it comes to the product performance. They recommend other options and additional services without being pushy.

The technician who came to our home did a good and thorough job...the carpet dried nicely...all very satisfactory.

It was somewhat pricey for those seniors on fixed incomes.

Gets my carpet looking brand new. Worker was very polite.

The tech was awsome,friendly,and did a great job on cleaning my carpets and tile.I wil definitely recommend your company to all my friends.

Stains look the same as they did prior to service.

Nice sale price. Professional and friendly tech. Had service done 18 months ago by another company-this job was better and almost 1/2 the price

I like the fact that no potentially harmful chemicals are used. I also liked that the technician(JD Caldera) was knowledgeable, competent and caring about my needs as a customer.