Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84625 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 28, 2020 — Rated 10 out of 10 by D.M. Zerorez Phoenix
What do you like about our products and services?

The Individual who came to clean the carpet was on time and did a fantastic job on our carpet. The gentleman was quick, professional and didn’t try to up sell me on other things. I plan on using them again, I’m very happy with the results.

Thank you

Report a concern   July 28, 2020 — Rated 10 out of 10 by J.L. Zerorez Phoenix
What do you like about our products and services?

Luis was on time and very polite he did an excellent Job. I highly recommend him.

Report a concern   July 28, 2020 — Rated 10 out of 10 by M.Y. Zerorez Phoenix
What do you like about our products and services?

Great service, fair price and dry time is fantastic!

Report a concern   July 28, 2020 — Rated 10 out of 10 by L.B. Zerorez Phoenix
What do you like about our products and services?

timely & fairly priced

Report a concern   July 28, 2020 — Rated 10 out of 10 by A.D. Zerorez Phoenix
What do you like about our products and services?

Tech showed up on time and was very thorough and did a great job.

Report a concern   July 28, 2020 — Rated 10 out of 10 by Kelly Norman Zerorez Phoenix
What do you like about our products and services?

No toxic chemicals or bad odor. The staff is the best. Super polite, professional and knowledgeable!! Always on time!!

Report a concern   July 28, 2020 — Rated 10 out of 10 by Justin Hunt Zerorez Phoenix
What do you like about our products and services?

Great job

Report a concern   July 28, 2020 — Rated 10 out of 10 by K.S. Zerorez Phoenix
What do you like about our products and services?

the carpets look great and don't feel crunchy. the tech was extremely professional and polite

Report a concern   July 28, 2020 — Rated 9 out of 10 by J.W. Zerorez Phoenix
What do you like about our products and services?

The cleaning of the couches came out excellent and the service tech. was informative and open. The service tech. made the experience outstanding.

Report a concern   July 28, 2020 — Rated 10 out of 10 by S.R. Zerorez Phoenix
What do you like about our products and services?

Service was great! On time, fast and well done!

Report a concern   July 28, 2020 — Rated 10 out of 10 by J.T. Zerorez Phoenix
What do you like about our products and services?

Very prompt a courteous service! Carpets look great!

Report a concern   July 28, 2020 — Rated 10 out of 10 by C.G. Zerorez Phoenix
What do you like about our products and services?

Jeff did an okay job but the techs we have had in the past were more thorough using a rake to get up all pet hair, spending more time investigating the carpet's condition, and paying more attention to high traffic areas .

Report a concern   July 28, 2020 — Rated 5 out of 10 by D.F. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Tech did not know he was going to be cleaning bare concrete when he arrived.

Equipment used to clean the concrete was round and did not reach the corners.

Tech seemed to go over the floor very quickly.

Report a concern   July 27, 2020 — Rated 10 out of 10 by G.W. Zerorez Phoenix
What do you like about our products and services?

Our carpets were in amazing condition before treatment. It was amazing to see all the hairs (mostly dog) come out of the carpet when Zerorez started the clean. We haven’t had a dog for over a year and he wasn’t allowed in the carpeted areas. I’m confident that our carpets are like new now. Thank you.

Report a concern   July 27, 2020 — Rated 10 out of 10 by L.D. Zerorez Phoenix
What do you like about our products and services?

Always prompt and efficient

Report a concern   July 27, 2020 — Rated 10 out of 10 by Andre Cathern Zerorez Phoenix
What do you like about our products and services?

Overall great service at a reasonable price!

Report a concern   July 27, 2020 — Rated 10 out of 10 by Leisha Walker Zerorez Phoenix
What do you like about our products and services?

THE CARPET TECJ WAS AWESOME, MY CARPESTS WAS CLEAN AND HE GAVE GOOD ADVICE. HE WAS VERY PROFESSIONAL AND FRIENDLY.

Report a concern   July 27, 2020 — Rated 10 out of 10 by L.C. Zerorez Phoenix
What do you like about our products and services?

Very efficient!!

Report a concern   July 27, 2020 — Rated 5 out of 10 by M.M. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The technician did not take alot of time with my floor (maybe 30 minutes) he left many areas of my tile floor still dirty. The areas he did work on came very clean . He said the areas that were still dirty were due to my grout having bern painted? This made no sense to me? If my grout had bern painted then why was he able to get 90% clean? I worked on some of the areas that were still dirty and it was not paint but dirt? I would like to have the areas that are still dirty recleaned.

Report a concern   July 27, 2020 — Rated 8 out of 10 by L.N. Zerorez Phoenix
What could we do to improve?

I love the service that is always provided. And the professionalism that is extended. My only wish is sometimes being able to have some stains be fully removed which I know is not always possible due to whatever it is that makes the stains and the length of the stain being in place.

Report a concern   July 27, 2020 — Rated 10 out of 10 by L.M. Zerorez Phoenix
What do you like about our products and services?

Professional service. My floors look great!

Report a concern   July 27, 2020 — Rated 10 out of 10 by Lisa VanBockern Zerorez Phoenix
What do you like about our products and services?

The carpet is so clean! Plus it's not humid in our office, meaning the carpet wasn't left wet. The service man was very friendly and thorough.

Report a concern   July 27, 2020 — Rated 9 out of 10 by L.D. Zerorez Phoenix
What do you like about our products and services?

professional, punctual

Report a concern   July 27, 2020 — Rated 10 out of 10 by J.W. Zerorez Phoenix
What do you like about our products and services?

He was very professional and did a great job. our carpet looks new. Great job!

Report a concern   July 27, 2020 — Rated 10 out of 10 by Derek Jenkins Zerorez Phoenix
What do you like about our products and services?

The technician was thorough, quick and professional! Carpets dried really quick for being on the third floor!

Report a concern   July 27, 2020 — Rated 10 out of 10 by Charles Hale Zerorez Phoenix
What do you like about our products and services?

Came on time (Important to me), Was fast , Efficiant and Friendly all a plus in my eyes. Was careful and aware of obsticles all around. Thanks, love that I can put stuff back the same say becuase of fast drying..

Report a concern   July 27, 2020 — Rated 10 out of 10 by M.F. Zerorez Phoenix
What do you like about our products and services?

How clean everything is when you are finished.

Report a concern   July 26, 2020 — Rated 10 out of 10 by F.V. Zerorez Phoenix
What do you like about our products and services?

Technician was friendly, professional. No "crunch" left on the carpets like the standard carpet cleaning.

Report a concern   July 26, 2020 — Rated 10 out of 10 by S.D. Zerorez Phoenix
What do you like about our products and services?

Tech was courteous, timely and efficient.

Report a concern   July 26, 2020 — Rated 10 out of 10 by Niki Jackson Zerorez Phoenix
What do you like about our products and services?

I love that there are no harsh chemicals used & your staff is very prompt, knowledgeable and personable!


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