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based on 84626 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Promptness and service
The guys did a fantastic job of cleaning our carpets and taking care of the walk ways. AMAZING!!!
Great job, the lady that did the cleaning was ahead of the time but she called 1st to make sure we was ready, very nice. Very good job and in a timely manner. The First name removed
He was very professional and did the best job of cleaning my carpet. I have had it done twice before by another company and there is no comparison. Would definitely use your company again and I would ask for the same technician.
Very professional, wore mask and boots. Did a great job.
They worked for what I needed
A few spots were missed
Jared came out to clean one room of carpet for me. He was so polite and accommodating to me, my children, and animals. He was very professional and the outcome was amazing! I would use Zerorez again in a heart beat.
They do a great job and arrive on time. The technicians are very courteous and neat.
the experience was phenomenal the lady that came out to do my carpet was very good at her job and very courteous best carpet cleaning job I've ever seen
Technician was professional and courteous. Carpets look fantastic and dried quickly.
The technician was courteous and professional. The service was wonderful
The technician, Evan, was very knowledgeable about the process and the carpet. He answered all of my questions and was very courteous.
Cameron was very personable and easy to have in my home. He took on the challenge of stain removal and weird shaped rooms without a complaint. He even helped carry my area rug outside to hang dry.
I will definitely be recommending zerorez to others.
First name removed
I had just had the carpet cleaned 3 months prior. I was left with crunchy carpet that trapped the dirt worse than before. After Zerorez cleaning it looks almost new for being 16 years old, feels soft and smells clean.
The service techs knew what they were doing. They were positive and caring...trustworthy!
Charles worked hard to reschedule my appointment the same day!
Good job at fair price but I have no interest in sharing publicly online.
I gave Susan the supervisor very specific and detailed feedback yesterday when I called in to follow up on my appt. on Tuesday and all that transpired. I would give you guys a 9-10 rating alone with the fact that my carpet dried in the 4-6 hours that Susan said it would dry. The technician, Julio told me it would take 6-8 hours to dry however!
There are several areas that need improvement with Julio, but as a company I made some suggestions that I think would be helpful for other consumers/customers in the future!
Thank you, Name removed - Realtor with Realty ONE Group
Quick and efficient. Good price
I have sent you a text and email with all 10's
The young man who came to my home was on time, professional and courteous.
Reliable, on time and good results
Trey was very professional and knowledgeable. He explained the zerorez process and options.
I like the fact that you don’t use soap that stays in you carpet. My carpets look great.
I have being using Zerorez to clean my carpet for years. The service is great and the results are fantastic!
The person who did the cleaning was very good and professional. The cleaning left no chemical smells at all and it was dry in 6 hours so there was no soggy carpets for 2-3 days. The carpet looked beautiful and clean. I was very very satisified
David was exceptional with his customer service skills. The products always have been reliable with good results.
The cost is very reasonable and the results are great. The carpets are soft & fluffy after being cleaned.-----and the dirty spots are gone.

Carpet cleaning was great