Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84625 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 29, 2020 — Rated 10 out of 10 by C.S. Zerorez Phoenix
What do you like about our products and services?

Our carpet looks like new. Thank you Paul for doing such a great job.

Report a concern   July 29, 2020 — Rated 10 out of 10 by R.C. Zerorez Phoenix
What do you like about our products and services?

The technician was awesome, his name is Jason, very professional, hard working and fast. produced the results I wanted.

Report a concern   July 29, 2020 — Rated 10 out of 10 by T.M. Zerorez Phoenix
What do you like about our products and services?

Great job

Report a concern   July 29, 2020 — Rated 10 out of 10 by G.F. Zerorez Phoenix
What do you like about our products and services?

The techs were very friendly and did a great job. They took the time to do the job correctly and in a timely manner.

Report a concern   July 29, 2020 — Rated 10 out of 10 by K.P. Zerorez Phoenix
What do you like about our products and services?

Great job and professional cleaners.

Report a concern   July 29, 2020 — Rated 10 out of 10 by L.B. Zerorez Phoenix
What do you like about our products and services?

The Tech was wonderful - very professional - great attitude - was able to answer all questions - and did a great job cleaning the carpet.

Report a concern   July 29, 2020 — Rated 10 out of 10 by Michelle Cornelius-Toft Zerorez Phoenix
What do you like about our products and services?

They were very professional, called and actually arrived early, explained all of my options, and left me with wonderfully clean carpets!

Report a concern   July 29, 2020 — Rated 10 out of 10 by Debbie McNeill Zerorez Phoenix
What do you like about our products and services?

No chemicals. Great results. Nice technicians

Report a concern   July 29, 2020 — Rated 10 out of 10 by Elizabeth Munoz Zerorez Phoenix
What do you like about our products and services?

How soft and super clean my carpet is

Report a concern   July 29, 2020 — Rated 3 out of 10 by V.F. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

My carpet stood hard and flat. When you walked upstairs it smells like something it wet up to 3 days after, this is the first time getting the carpet done and i was disappointed for as much as i paid.

Report a concern   July 29, 2020 — Rated 5 out of 10 by M.D. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Many areas found after that were not even cleaned. Just not done 100%

Report a concern   July 29, 2020 — Rated 10 out of 10 by Onkar Kang Zerorez Phoenix
What do you like about our products and services?

Great service, fast and efficient

Report a concern   July 29, 2020 — Rated 10 out of 10 by B.S. Zerorez Phoenix
What do you like about our products and services?

Tech was nice, fast, and thorough. The stains were gone!!

Report a concern   July 29, 2020 — Rated 6 out of 10 by J.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

There is a small area of my carpet where my small dog likes to sleep and it gets dirty over time. I've had Zerorez clean my carpets twice now and that spot seemed clean the first time but cam back a couple of days later. This last time the technician didn't get it clean. It's not bodily fluids or a spill, just general dirt and I even pointed it out so it could be spotted. As soon as the carpet was dry the spot was back. I err on the side of extreme caution when my carpets are drying so I left the gates up on the front rooms until Saturday night. The carpets were cleaned the previous Tuesday.

Report a concern   July 29, 2020 — Rated 10 out of 10 by Jean Palmer Zerorez Phoenix
What do you like about our products and services?

Great job. Efficient, very pleasant experience working with their office and the technician who came to my home.

Report a concern   July 29, 2020 — Rated 10 out of 10 by D.M. Zerorez Phoenix
What do you like about our products and services?

You make my 19 year old carpets look like new.

Report a concern   July 29, 2020 — Rated 10 out of 10 by Felix Callahan Zerorez Phoenix
What do you like about our products and services?

This is the second or third time we have used your services. Our latest technician,Terry was very courteous and sharp. Your luck to have him as an employee. the rugs turned out great.

Report a concern   July 29, 2020 — Rated 10 out of 10 by N.W. Zerorez Phoenix
What do you like about our products and services?

Everything!

Report a concern   July 28, 2020 — Rated 10 out of 10 by Cara Cosentino Zerorez Phoenix
What do you like about our products and services?

Awesome all around service! This time you cleaned my car seats and carpets! Thank you!!!

Report a concern   July 28, 2020 — Rated 10 out of 10 by Linda Bonniwell Zerorez Phoenix
What do you like about our products and services?

It is safe for my pets. There is no residue. I like the way it cleans.

Report a concern   July 28, 2020 — Rated 10 out of 10 by Lindsay Harden Zerorez Phoenix
What do you like about our products and services?

My technician was professional and thorough.

Report a concern   July 28, 2020 — Rated 10 out of 10 by Christine Bedoni Zerorez Phoenix
What do you like about our products and services?

My carpet was cleaned and no crunchy carpet.

Report a concern   July 28, 2020 — Rated 10 out of 10 by D.G. Zerorez Phoenix
What do you like about our products and services?

Exceptional job! Highly recommend!

Report a concern   July 28, 2020 — Rated 10 out of 10 by W.E. Zerorez Phoenix
What do you like about our products and services?

I liked that all the stains came out of the carpet, and the staff was friendly and helpful.

Report a concern   July 28, 2020 — Rated 10 out of 10 by Karen Brown Zerorez Phoenix
What do you like about our products and services?

Soft carpets and safe for pets
Great staff
Beautiful job every time- no one cleans my carpets except ZEROREZ

Report a concern   July 28, 2020 — Rated 4 out of 10 by B.L. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I paid $819.00 for 2 hours of work. This is rug cleaning, not surgery. The stains that I wanted removed are still there. The dining room chairs are still stained. I was told the stains would disappear when they dried. The person who came was very nice, but the cost was exorbitant. I couldn’t recommend this company because I honestly don’t know anyone who would pay that much for 2 hours of carpet and furniture cleaning.

Report a concern   July 28, 2020 — Rated 10 out of 10 by S.R. Zerorez Phoenix
What do you like about our products and services?

No chemical odor after treatment. Staff is very courteous.

Report a concern   July 28, 2020 — Rated 10 out of 10 by M.D. Zerorez Phoenix
What do you like about our products and services?

The service was great. The carpets look awesome. Very courteous and professional employees.

Report a concern   July 28, 2020 — Rated 10 out of 10 by M.S. Zerorez Phoenix
What do you like about our products and services?

Carpet came out clean and soft. Technician was really friendly and efficient.

Report a concern   July 28, 2020 — Rated 10 out of 10 by Anna Guzman Zerorez Phoenix
What do you like about our products and services?

How clean my floors look.


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