Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84624 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 31, 2020 — Rated 10 out of 10 by R.B. Zerorez Phoenix
What do you like about our products and services?

Great technicians and great service!

Report a concern   July 31, 2020 — Rated 10 out of 10 by P.G. Zerorez Phoenix
What do you like about our products and services?

I believe in your cleaning system and appreciate the great service.

Jeff was very professional, and took great care in my home and did a great job!

Report a concern   July 31, 2020 — Rated 10 out of 10 by D.T. Zerorez Phoenix
What do you like about our products and services?

No chemicals and protection of molding and wall corners. Guys very nice. I will use them for tile cleaning.

Report a concern   July 31, 2020 — Rated 8 out of 10 by B.W. Zerorez Phoenix
What could we do to improve?

"Don't make promises you can't keep" !! Be up front with the reality that the time requested for Zerorez to arrive more than likely will not occur. If you value your customers, you'll be honest by letting them know that the service schedules are made 2 days prior and that they might not coincide with the requested time. Please offer the option if that does occur, the customer will be notified to reschedule for a different date. Other than that, I love your product and the good results. Your service people are polite and professional.

Report a concern   July 31, 2020 — Rated 10 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

Fast friendly service

Report a concern   July 31, 2020 — Rated 10 out of 10 by M.M. Zerorez Phoenix
What do you like about our products and services?

Everything

Report a concern   July 31, 2020 — Rated 10 out of 10 by A.A. Zerorez Phoenix
What do you like about our products and services?

Your people are usually Top Notch and he did a great job on our carpet

Report a concern   July 31, 2020 — Rated 10 out of 10 by Marilyn Flood Zerorez Phoenix
What do you like about our products and services?

Service and process is better
No soap is used

Report a concern   July 31, 2020 — Rated 10 out of 10 by S.S. Zerorez Phoenix
What do you like about our products and services?

Love the ease of communication, texts, emails.
Brian and JD were fabulous-professional, courteous and efficient
The rugs look fantastic!

Report a concern   July 31, 2020 — Rated 10 out of 10 by L.L. Zerorez Phoenix
What do you like about our products and services?

Very happy with the outcome. Carpet feels clean after.

Report a concern   July 31, 2020 — Rated 10 out of 10 by C.A. Zerorez Phoenix
What do you like about our products and services?

Good service all the way around.

Report a concern   July 31, 2020 — Rated 10 out of 10 by Jill Santy Zerorez Phoenix
What do you like about our products and services?

Environmentally friendly; great work; competitive pricing

Report a concern   July 31, 2020 — Rated 10 out of 10 by L.L. Zerorez Phoenix
What do you like about our products and services?

The tech was very efficient pleasant all around nice guy. Love the idea of Empowered water it proves itself, my carpets "sparkle" I'm a repeat customer and will continue to repeat. Thank you

Report a concern   July 31, 2020 — Rated 10 out of 10 by Rochelle Joe Zerorez Phoenix
What do you like about our products and services?

Fast and person was very informative

Report a concern   July 31, 2020 — Rated 10 out of 10 by T.C. Zerorez Phoenix
What do you like about our products and services?

Our carpet looks great.

Report a concern   July 31, 2020 — Rated 10 out of 10 by Jim Higgins Zerorez Phoenix
What do you like about our products and services?

Worked very well I was surprised.

Report a concern   July 31, 2020 — Rated 10 out of 10 by G.M. Zerorez Phoenix
What do you like about our products and services?

My Tech was great, listened to my concerns and went right to work. Great Job!!

Report a concern   July 31, 2020 — Rated 10 out of 10 by J.W. Zerorez Phoenix
What do you like about our products and services?

Everything.

Report a concern   July 31, 2020 — Rated 10 out of 10 by S.C. Zerorez Phoenix
What do you like about our products and services?

Friendly, thorough and professional.
Works better than other services.

Report a concern   July 31, 2020 — Rated 10 out of 10 by D.H. Zerorez Phoenix
What do you like about our products and services?

The techs that came to clean were awesome!

Report a concern   July 31, 2020 — Rated 10 out of 10 by J.L. Zerorez Phoenix
What do you like about our products and services?

Service tech was extremely professional and answered all the questions we had. We will definitely be using zerorez again.

Report a concern   July 31, 2020 — Rated 10 out of 10 by K.R. Zerorez Phoenix
What do you like about our products and services?

Easy to schedule, show up as promised. Tech was knowledgeable about the products.
He did a wonderful job our carpets look great!

Report a concern   July 30, 2020 — Rated 10 out of 10 by A.L. Zerorez Phoenix
What do you like about our products and services?

The service repa

Report a concern   July 30, 2020 — Rated 6 out of 10 by A.P. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Carpet is pretty crunchy and stayed wet for a full 12 hours after cleaning

Report a concern   July 30, 2020 — Rated 5 out of 10 by W.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I think your employee did an excellent job. It's just hard to wrap my mind around paying over $250 for a home that has approximately 1200 sq. ft of carpet. It's a 2 bedroom 2 bath home with a small dining room, landing and hallway that blend one room into the next.

Report a concern   July 30, 2020 — Rated 10 out of 10 by Ronald Vogel Zerorez Phoenix
What do you like about our products and services?

You do a terrific job!

Report a concern   July 30, 2020 — Rated 10 out of 10 by Richard Link Zerorez Phoenix
What do you like about our products and services?

Our house smells fresh, not like a chemical bomb exploded. The tiles and carpets look very good.

You made us extremely happy! Thank you. Customer service is still great. Thank you! We'll be back! Thank you!

Report a concern   July 30, 2020 — Rated 10 out of 10 by R.S. Zerorez Phoenix
What do you like about our products and services?

Our tile had never been steam cleaned. Our housekeeper cleaned very 2 weeks. When she retired my wife and I felt it a good time to deep clean the tiles. An amazing transformation took place. My wife was amazed the tile looked like it was when the house was first bought. Dark browns turned lighter and the grout was the original color. Definitely was a great idea.

Report a concern   July 30, 2020 — Rated 10 out of 10 by Shelley Norman Zerorez Phoenix
What do you like about our products and services?

Our technician was prompt and professional and did a great job on our carpets. We use Zerorez because my husband had a double lung transplant and you use no chemicals that may be harmful to him. Thanks again Zerorez!

Report a concern   July 30, 2020 — Rated 9 out of 10 by K.V. Zerorez Phoenix
What do you like about our products and services?

Cleaned carpet in a timely, efficient manner.


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