What our clients think of us!

The service was quick. The carpets look nice and new. The service provider was very courteous.

No long wait times for carpet to dry

Cleans well and safe on carpets. No chemicals and dries fast. Very courteous technicians.

One word - PAUL!!

Product and service

No use of chemicals/soap

He was polite and friendly and did fantastic job!!!

My carpets look terrific, walking on them feels like they're brand new, you don't feel any soap residue. Our son also had Zerorez do his carpets, they looked brand new once they were done. He had his done a year ago and they still look great even having 5 animals in their home.

The technician was very respectful to our home and also was very knowledgeable about the product.

Have the client review the work prior to leaving.

As your product and services are very well. You always seem to have a great deal for rooms and floors but when it comes to upholstery cleaning chairs things like that your prices are high and non competitive.

The company used purified water to clean the carpet, so there is no soap residue to attract dirt.
Quentin gets an A+ for politeness and performing great service cleaning our carpets.

Carpets look brand new, dried quickly and welcoming service.

It was easy to set up an appointment. The employee Eric that came to my house was nice and explained everything very well. It all made the process goes so much easier and efficient.

Technician was on time and professional. My carpets look great.

Our service technician was great he explained all the procedures . I thought the pricing was comparable to other companies.

The service technician was very professional and personable. Will recommend to others.

Professional and sanitary. Timely

Very happy

No stiff residue. Clean without harsh chemicals. Professional service!

Friendly and helpful tech. Good guy.

It was very well cleaned

Chris was prompt and careful to keep the walls from being scuffed up by the hoses. After the rug was cleaned it dried quickly and there was no smell. My carpet looked really clean.

Amazing service

Quick dry, little smell and fast

The tech did a great job of cleaning the carpet and stairs, getting the most stains out. It looked so much better!! He was also fast, and he paid attention to my request to not stomp around in his removeable booties outside, and then come into the house, bringing all the dirt from outside in on his booties. Like, duh?? He put his booties on at the door and removed them when he went outside. I know that took extra time, but it helped keep down the tracked in crud in our house!! I will use Zerorez again, no hesitation!

Our cleaning agent was superb! Kudos and accolades go to Colin Bonitatibus for being extremely thorough and professional. Colin cleaned our carpets and took a personal interest in getting all of the stains out as if it were his own carpet. We liked the deep cleaning job the equipment and cleaning solutions performed. The front house was very courteous and professional as well. Very accommodating and informative.

We will definitely call on Zerorez again for our future carpet cleaning needs.

Thank you very much.

Everything was well explained and Brendan did an excellent job!

I was told during the initial quote that the fabric curtains, drawer liners, and all floors could be steam cleaned to eliminate odors I was concerned about. I explained what I wanted done when the cleaners arrived. Later when I checked on them, they said they only wiped down the window treatments because they looked clean. I reiterated that there was more than the look. I wanted them steam cleaned to refresh them. They did do this to my satisfaction. The failure is partly my fault because when they left and asked me to tell them if there was anything else that I needed to be satisfied, I told them that was all. I didn't expect that I would need to be their manager and check every inch of what they were supposed to do. I thought I could hire Zero Rez and they would just come and do the service that we had agreed upon. After they left and I thoroughly inspected their work, I realized they took some short-cuts. Even after I had them come back to clean the carpet at the entry door and the steps, they still had skipped a couple of cabinets and a drawer. There was also a very distinct haze on the tile floor. My wife and I finished cleaning it up that night. After mopping the tile, my mop bucket was totally filthy. If they used a cleaner on the tile, they needed to mop it again to finish the process, and remove the haze and dirt left behind. They did do most of the cabinets and drawers, but they left one drawer completely full of dirt, and the cabinet above the kitchen counters was not cleaned at all. Overall, they did a lot of work, but did not do a thorough job and hit all of the spots desired. I also don't like that, when looking back, they probably would have done whatever I asked, but I should not have to be their manager. I am the customer just paying to have a job done.

They were on time. Did a great job cleaning my carpets. Nice & considerate employee. He is welcome to come back next time.

It works really well on carpeting and tile.