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based on 86435 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I was very pleased with the result.
I was not pleased with the outcome of my high traffic areas. They do not look any cleaner. My carpet is only 3 years old. It is a light brown inexpensive carpet but even my management inspection questioned if I had the carpet cleaned professionally. This is a requirement for my lease. They inspected the day after my apppointment.
The technician that came out did an outstanding job with the cleaning. He used other pieces of equipment that the previous two did and it looks 100 times better.
Your technician was very good. I liked after he was finished and the carpet wasn't "crunchy". I guess it is the water you use. I am very satisfied with everything that was done.
Agent did a very good job. Pleased with the results.
The technician arrived promptly and completed service timely. He did a great job and I appreciate that he didn't try to sell me any additional services. Will definitely use your service again for the rest of my house. Thank you
They left four large oil spots in my driveway called talked to guy and told him about. Thought maybe they would come clean up Also told him that’s hard on truck. NO REPLY???
my carpets are really clean and soft. No crunchiness when you walk on them. Thank you, Name removed
She was the Best carpet cleaner that ever worked at my house
Fast and efficient! Carpets look great and the service provider was friendly and informative
I called and scheduled appointment for 3 rooms. My elderly mother was here when they came. They got her to agree to pay almost $1500 dollars to clean all 3 rooms. They took advantage of her and confused her. For that amount of money I could of replaced the carpet. It is disgusting that they manipulated the situation. I spoke to a supervisor and they apologized and feel that was how to make it right. I will continue to tell everyone I know this story and how this company practices buisness and has no morals or values when it comes to they elderly. Everyone i have told has been in shock and disgusted by Zerorez.
The end result was excellent with exceptionally friendly service from our technician.
Chris did a great job !
My carpets are so clean, I have used you now for a year and a half I will not use anybody else, my carpets are clean not crunchy and no residue feeling. Your technician’s are always polite and friendly.
Hey there, we love your service because 1) floors look awesome after a Zerorez visit, 2) no crunchy soapy residue anywhere, and 3) techs are always friendly. *Dylon did our floors this time , and we’d like to request him every time. He did an especially thorough job, being sure to finish with the rake and Zero Lifter.
Thanks Zerorez 😊
The consistency of good product and service.
I only use Zerores for my carpet cleaning. Very reliable company, SUPER EASY to schedule online, they do great work and help with stubborn issues (cat urine in my case) with thoughtful solutions tailored to my specific needs.
Timely service. Brought our carpet back to life.
Easy service to access. Good communication no gimmicks. Good products and always gets my carpets super clean!
Everything
Was overcharged $50. Was paying for a friends carpets to be cleaned as a gift and because I told her how pleased I always was with your service. I left my card on file with an authorization for a certain amount. We the invoice cane it was $50 higher and includes something not authorized by my friend, nor I. Have been told twice a manager was following up about my refund and both times I never received the follow up call. It’s a shame as I book your service every two months.
Chris was very helpful and wonderful he is a tremendous asset to your company
The carpet in our fifth wheel trailer look matted and shabby. I had Zero Rez clean the carpet to remove all the other attempts to get it clean. After the carpet dried I vacuumed with the power head of our vacuum to fluff the knap as much as possible. After 17 years of abuse the carpet looks much better. It will never be like new but I'd say we are about 60% there. The carpet smells clean again.
The carpets stay clean longer and feel cleaner than other companies we’ve used.
Kevin was very thorough and explained the process. Excellent job. I will recommend Zerorez to others
Easy and quick to schedule. My area rug looks great!
Came out right away. We had 2 rugs and cushion to clean.
Cleaned all three.
During the process he blocked off areas
And made sure his Cleaning did not interfere with surrounding Furniture and rugs
Your rep was very courteous, professional and efficient - did my three large rooms in 90 minutes and an amazing job. My 20 years old carpets haven't looked so good in years - even got some dirty areas almost like new.
Great job!

The service was speedy and thorough the technician was very friendly and customer service was on point will definitely use again