Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34718 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 8, 2017 — Rated 7 out of 10 by K.M. Zerorez Los Angeles
What could we do to improve?

I thought the deodorizer was going to make more of a difference. It seemed like a waste of money to me.

Report a concern   September 7, 2017 — Rated 10 out of 10 by K.K. Zerorez Los Angeles
What do you like about our products and services?

Prompt, efficient, polite service

Report a concern   September 7, 2017 — Rated 10 out of 10 by M.S. Zerorez Los Angeles
What do you like about our products and services?

Responsive, prompt, efficient, knowledgeable.

Report a concern   September 7, 2017 — Rated 10 out of 10 by T.Y. Zerorez Los Angeles
What do you like about our products and services?

Robert did a great job on our carpet. He was also very courteous and personable.

Report a concern   September 7, 2017 — Rated 10 out of 10 by K.V. Zerorez Los Angeles
What do you like about our products and services?

Brett was a wonderful technician. He was very careful and thorough in his cleaning.
He is a great representative for your company!

Report a concern   September 7, 2017 — Rated 10 out of 10 by M.L. Zerorez Los Angeles
What do you like about our products and services?

As your name says, the is no residue left behind the next day. Your workers are very polite and try to please.

Report a concern   September 7, 2017 — Rated 10 out of 10 by D.L. Zerorez Los Angeles
What do you like about our products and services?

Super nice and easy to deal with.

Report a concern   September 7, 2017 — Rated 10 out of 10 by P.A.B.B. Zerorez Los Angeles
What do you like about our products and services?

Our technician did a fabulous job on our couch cushions and rugs-- we are very pleased! He did not get them too wet!

Report a concern   September 7, 2017 — Rated 10 out of 10 by M.J.G. Zerorez Los Angeles
What do you like about our products and services?

You offer the best and most caring service of anyone out there! You always are able to remove my dog's "mistakes" and this last time even 2 week old human blood the size of a soccer ball from a fall I had taken due to my epilepsy. I would never use anyone else. Marcel took special care of me and made my rug look fantastic!
Thanks for everything,
First name removed George

Report a concern   September 7, 2017 — Rated 10 out of 10 by K.H. Zerorez Los Angeles
What do you like about our products and services?

thorough, friendly, capable staff

Report a concern   September 6, 2017 — Rated 10 out of 10 by D.S. Zerorez Los Angeles
What do you like about our products and services?

I am very happy with the way my carpet came out! Looks almost brand new!

Thank-you

Report a concern   September 6, 2017 — Rated 10 out of 10 by T.F. Zerorez Los Angeles
What do you like about our products and services?

Great service with a product that really works at an affordable price.

Report a concern   September 6, 2017 — Rated 10 out of 10 by P.S.P. Zerorez Los Angeles
What do you like about our products and services?

The quality of the cleaning specialist and the job they perform has to be the best in the industry. They are clean, thorough and provide excellent advice concerning how to maintain your carpets.

Report a concern   September 6, 2017 — Rated 10 out of 10 by J.F. Zerorez Los Angeles
What do you like about our products and services?

Technician did a great job and our carpets look wonderful!

Report a concern   September 6, 2017 — Rated 10 out of 10 by J.D. Zerorez Los Angeles
What do you like about our products and services?

Clean, clean carpet with no soapy residue!

Report a concern   September 5, 2017 — Rated 9 out of 10 by R.E. Zerorez Los Angeles
What do you like about our products and services?

Overall I think Jonathan did an excellent job but there is an error in the invoice 78813 .Under 0101 area of carpet I only had 2 bedrooms and living room, hallway and den cleaned. I was charged for each room.Therefore I did not receive one room free. I f you would like to refund $60.00 in lieu of the 1 free room that would be wonderful.
Thanks
First name removed

Report a concern   September 5, 2017 — Rated 10 out of 10 by A.P. Zerorez Los Angeles
What do you like about our products and services?

Clean and efficient service.

Report a concern   September 5, 2017 — Rated 10 out of 10 by V.D. Zerorez Los Angeles
What do you like about our products and services?

The representative of Zerorez was very professional, personable and helpful with questions I asked about future work. Daniel is a #10 employee. Thank you

Report a concern   September 5, 2017 — Rated 5 out of 10 by B.D. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

The carpets just didn't come out very clean. The stains came out OK but the traffic areas remained dirty. Also, one of the chair pads was left in an office and the carpet cleaner didn't move it. He just cleaned around it and the contrast is really telling of how well the carpets didn't get cleaned.

Report a concern   September 5, 2017 — Rated 10 out of 10 by S.M. Zerorez Los Angeles
What do you like about our products and services?

Friendly staff when making appointment and when arrived to clean carpets. Arrived on time. Did a thorough and efficient job of cleaning our upstairs rooms and stairwell carpets. The carpet hasn't looked this good since we first installed 3 years ago. Thank you!

Report a concern   September 4, 2017 — Rated 10 out of 10 by B.H. Zerorez Los Angeles
What do you like about our products and services?

I cleaned my carpets and title floors and the results are fabulous

Report a concern   September 4, 2017 — Rated 10 out of 10 by J.B. Zerorez Los Angeles
What do you like about our products and services?

I loved the results of my cleaned carpets and tile floors!! Eduardo was the best!!
I will definitely call for him again!!

I would also refer him to my friends!

Report a concern   September 4, 2017 — Rated 10 out of 10 by J.E.C. Zerorez Los Angeles
What do you like about our products and services?

Oh fabulous people to work with! The carpet feels very clean and the spots don't come back The next day

Report a concern   September 4, 2017 — Rated 10 out of 10 by L.J. Zerorez Los Angeles
What do you like about our products and services?

Excellent service! Carpet and floor expertly cleaned within the estimated time.

Report a concern   September 4, 2017 — Rated 9 out of 10 by G.Z. Zerorez Los Angeles
What do you like about our products and services?

Very nice job! The carpet looks great in spite of being very dirty before the treatment. The technician was very courteous and very professional!
Thank you!

Report a concern   September 4, 2017 — Rated 10 out of 10 by T.F. Zerorez Los Angeles
What do you like about our products and services?

My caprets and chair/ottoman were cleaned in the morning. They were almost dry that night and definitely were dry the next morning. Everything looked great, I never have any stains reappear, the technician was professional and polite, and Zerorez stands behind their product.

Report a concern   September 4, 2017 — Rated 10 out of 10 by F.S. Zerorez Los Angeles
What do you like about our products and services?

You guys get the carpet nice and clean and the carpet is not too wet.

Report a concern   September 4, 2017 — Rated 10 out of 10 by T.L. Zerorez Los Angeles
What do you like about our products and services?

The carpet Zerorez clean looks very nice. Administrators and technicians are helpful.

Report a concern   September 4, 2017 — Rated 10 out of 10 by C.C. Zerorez Los Angeles
What do you like about our products and services?

Fast, no smell of chemicals

Report a concern   September 4, 2017 — Rated 10 out of 10 by A.S. Zerorez Los Angeles
What do you like about our products and services?

Robert my technician arrived promptly, very courteous and efficient. My carpet looks beautiful,clean and it was safe for my kitties. This was my 2nd time with this company and if wasn't satisfied the first time I would have not called again. Sometimes the 1st time companies try to impress and the quality is not the same 2nd time. This is not the case with this company!


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