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based on 34888 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Everything about this carpet cleaning experience was great. I made me original appointment online (my preference). The date I selected ended up not working out and I needed to call to rescheduled. I got through promptly and the agent was polite and offered me several different dates. Communication was exactly as promised - the technician called about 30 minutes in advance to say he was on his way. He was knowledgeable, courteous, and had a nice sense of humor. He did a great job and didn't try to sell me a bunch of expensive extras (I did warn him I that hate that).
Great service and cleaning
Carpet always looks great after the clean, service personal is always professional and knowledgeable. Love the products.
Quick, efficient and courteous technician. I have our carpet cleaned yearly and it looks brand new after each process.
Our service technician, Brett Spence, did a wonderful job. He was friendly, courteous, and very careful in our home. We will definitely ask for him again.
My technician was courteous and professional. The special I purchased was for four rooms, but he was able to add on a fifth room, no problem! My 2 year old son was napping when he arrived, so he made sure that the room he was napping in would be the last room he did, and even checked with me before he started. Luckily when he was ready for it, my son had just woken up! I appreciate the little details- the plastic corner protectors, absormant mats at the entries to every room that got cleaned, the foam blocks that lifted up lightweight but bulky furniture off of the carpet, and the plastic booties in case we needed to enter the cleaned rooms while they were still drying. I was impressed by how quickly he was finished. Even the smell was pleasant- just a nice, clean smell. My teenage daughter even commented on how good it smelled. Everything exceeded my expectations. I will definitely use Zerorez again, and recommend to family & friends.
We are very satisfied with zerorez service. We had a scheduling issue but zerorez work things out and accomadated us for the error.
I really like the fact that they are eco friendly and effective!
Thorough cleaning and professional job!
The technicians were very nice, professional and did an excellent job!
I would revommend you to everyone. I am so happy with my clean tile. We rented this house in June of 2014 and the landlord had not cleaned the floors. I am amazed at how the green tile looks green and the grout is grey not black.
Thank you very much for your wonderful job.
Very professional and did a great job.
Keith and Neil were very professional. Our carpets look great. Will definitely recommend your company to others and use your services again.
Eric did a great job. I am so pleased. It looks almost as good as when first installed. I thought the price was a little high at first but after seeing the results I
can say it was well worth it.
I will use you again and will recommend to others.
Your service was wonderful. The technician was very nice and thorough. My carpet looks like new. However, I could have replaced my throw rugs for the cost of your service to clean them. I'm pleased that they look nice.
We like how you clean the carpet with no chemicals.
Your company clean the carpet better than any company we've ever had..
Thank you for great service.
Courteous workers, expert advice, beautiful results, great value!
No chemicals, friendly technitians!
Nice techs good service. Great results
Prompt, capable, hard working, thorough,easy to contact
The service was excellent. The polite and informed technician gave a call prior to arrival, provided information about the best way to deal with pet stains, explained the service and the time it would take. Robert did a very good job. I would be happy if he was available the next time I have the carpets cleaned
Removes stains permanently! Looks like new
Professional, knowledgeable, knew what to do, didn't cut corners.
1. The quality of the cleaning perseveres over time much better than other services.
2. The professionalism of the cleaning techs - up front about costs BEFORE the cleaning begins.
3. Techs are very careful while cleaning with our furniture, etc.
Love how my carpet and floors look and stays clean plus how friendly the staff is.
Results are what we are looking for and we have been very happy with how our carpets and tile look when Zerorez has been out. Our carpets are in need of replacement, but we are stretching them for one more year and after Zerorez was out yesterday, we may have a couple of more years left in them. Thank you for great service and follow up!
On time, efficient, professional and quality work.
I've used zero razz three times now, and I'm thrilled with the service and the results. Will definitely recommend to friends.
Matt does a great job and the service is excellent
Technician was very professional and did his job quickly and thoroughly.