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based on 34718 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Livingston is a pleasure to work with! He knows his stuff!
Outstanding performance by the technician!! Staff was very friendly and knowledgeable! Will definitely recommend to friends and family.
They are prompt and efficient. Do a good job quickly.
Your technicen is always on time very professional and clean! They use an extremely powerful truck vacuum system that leaves your carpet looking like New and most importantly your carpet is dry in less than 24hrs in my last cleaning my carpets were dry in about 14hrs which was great as we had family coming the day after our cleaning. I would recommend Zerorez to anyone and in fact have bragged about Zerorez to all my friends and family! I can't stress enough on how professional your technicians are and what a great job they perform!!!
That it's healthy for my family.
This is the second time I had my carpet cleaned by Daniel at Zerorez. He called to say he was running ahead of schedule and asked if he could arrive a bit early, that was perfect. He got right to work and did a great job. I have recommended Zerorez to my friends and family. Kudos to Daniel, he is both friendly and professional which allowed my to be comfortable with him working in my home.
I answered this already.
Punctual, polite and my carpets look amazing after they are cleaned
I've used your service many times, and have always been pleased with the quality of the work and professional of your employees.
Your rep was very polite and considerate. The job was well done.
Very professional, detailed, and thorough. My furniture and carpets look new.
Very reliable, on time, great communication, thorough, floors look amazing. I don't have to worry about a product I am allergic to.
Technicians were very curious and professional. Rugs were very dirty and they did an excellent job cleaning the stains.
First, the technician was on time, friendly and explained what he was doing thoroughly.
My carpets and sofa look nice and fresh!
Clean, clear and fast!!
Simply put, Rashad. I have had 3 Zero Rez "experts". The only one that fits that description is Rashad. I was willing to wait weeks for him to have a Friday availability. Fast, no soppy carpets, when he leaves. Get's the stains out. Expert #1 still had stains when he left. Expert 2. got almost no stains out and left squishy, soppy floors. Aside from being the most disagreeable human ever. Almost gave up on you and the lovely lady who answers your phone did a great sales job and convinced me to try one more time and she sent me Rashad. Always polished, pleasant, professional, to the max, and nothing can beat the job he does. He has done my carpets 3 times and each time was perfection.I
Name removed
Robert!! He was 100% thorough in his explanations of everything and his work was first rate. He answered all my questions, and was totally courteous and friendly. My carpet was 95% dry by the next morning and that's a first. And it looked great! Still does except for where my chronically sick cat has already had his way with it.
I've already told people about how pleased I am, and won't hesitate to do it again. Robert is responsible for a very happy customer.
Prompt, competitively priced, excellent customer service
Service is fabulous! I give business cards to everyone including the real estate professionals I know.
When Zerorez comes - what a difference a day makes!
Prices are high.
Amazing effectiveness!
I love my clean carpets and your courteous technicians . They were right on time!
Fast, efficient and effective. Removed "pet" stains left by previous professionals. And the stains stayed "gone." Old carpets look new again.
My cleaner was great- he was friendly and helpful, thoughtful about his work, and did a great job in general. I am not sure yet, however, that your product actually eliminated the odor from my carpet. It still has a subtle animal odor to it (was cleaned over 48 hours ago). I have had fans drying the area, which still feels damp and smells a bit. I would therefore say that it was too early to send the survey- I don't think I'll be certain for another day or two at the earliest whether the odor is resolved.
Professional service, well priced and great quality
It was a best service and my house is so clean thank u so much.
This visit I felt carpet was left dirty and did not seem fresh.
Great communication, service, and results! Wish I had called them earlier to clean my carpets!
I've used your company in the past and was very happy with the quality and how much faster the carpets dried. Repeat customer this time and again same result. One recommendation, if there is a curtain that touches the carpet, please tell owner to pull back or tie it and tell owner. My upstairs curtain was absorbing the moisture from the cleaning . It was silk.

The technician was here on time and did a great job!