Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34718 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 21, 2017 — Rated 10 out of 10 by R.W. Zerorez Los Angeles
What do you like about our products and services?

The technician was here on time and did a great job!

Report a concern   September 21, 2017 — Rated 10 out of 10 by L.D.I. Zerorez Los Angeles
What do you like about our products and services?

Livingston is a pleasure to work with! He knows his stuff!

Report a concern   September 21, 2017 — Rated 10 out of 10 by P.B. Zerorez Los Angeles
What do you like about our products and services?

Outstanding performance by the technician!! Staff was very friendly and knowledgeable! Will definitely recommend to friends and family.

Report a concern   September 21, 2017 — Rated 10 out of 10 by L.L. Zerorez Los Angeles
What do you like about our products and services?

They are prompt and efficient. Do a good job quickly.

Report a concern   September 21, 2017 — Rated 10 out of 10 by J.W. Zerorez Los Angeles
What do you like about our products and services?

Your technicen is always on time very professional and clean! They use an extremely powerful truck vacuum system that leaves your carpet looking like New and most importantly your carpet is dry in less than 24hrs in my last cleaning my carpets were dry in about 14hrs which was great as we had family coming the day after our cleaning. I would recommend Zerorez to anyone and in fact have bragged about Zerorez to all my friends and family! I can't stress enough on how professional your technicians are and what a great job they perform!!!

Report a concern   September 21, 2017 — Rated 10 out of 10 by C.B. Zerorez Los Angeles
What do you like about our products and services?

That it's healthy for my family.

Report a concern   September 21, 2017 — Rated 10 out of 10 by E.O. Zerorez Los Angeles
What do you like about our products and services?

This is the second time I had my carpet cleaned by Daniel at Zerorez. He called to say he was running ahead of schedule and asked if he could arrive a bit early, that was perfect. He got right to work and did a great job. I have recommended Zerorez to my friends and family. Kudos to Daniel, he is both friendly and professional which allowed my to be comfortable with him working in my home.

Report a concern   September 20, 2017 — Rated 10 out of 10 by B.C. Zerorez Los Angeles
What do you like about our products and services?

I answered this already.

Report a concern   September 20, 2017 — Rated 9 out of 10 by D.M. Zerorez Los Angeles
What do you like about our products and services?

Punctual, polite and my carpets look amazing after they are cleaned

Report a concern   September 20, 2017 — Rated 10 out of 10 by C.M. Zerorez Los Angeles
What do you like about our products and services?

I've used your service many times, and have always been pleased with the quality of the work and professional of your employees.

Report a concern   September 19, 2017 — Rated 10 out of 10 by L.F. Zerorez Los Angeles
What do you like about our products and services?

Your rep was very polite and considerate. The job was well done.

Report a concern   September 19, 2017 — Rated 10 out of 10 by K.R. Zerorez Los Angeles
What do you like about our products and services?

Very professional, detailed, and thorough. My furniture and carpets look new.

Report a concern   September 19, 2017 — Rated 10 out of 10 by C.M. Zerorez Los Angeles
What do you like about our products and services?

Very reliable, on time, great communication, thorough, floors look amazing. I don't have to worry about a product I am allergic to.

Report a concern   September 19, 2017 — Rated 10 out of 10 by D.H. Zerorez Los Angeles
What do you like about our products and services?

Technicians were very curious and professional. Rugs were very dirty and they did an excellent job cleaning the stains.

Report a concern   September 18, 2017 — Rated 10 out of 10 by R.M. Zerorez Los Angeles
What do you like about our products and services?

First, the technician was on time, friendly and explained what he was doing thoroughly.
My carpets and sofa look nice and fresh!

Report a concern   September 18, 2017 — Rated 10 out of 10 by N.H. Zerorez Los Angeles
What do you like about our products and services?

Clean, clear and fast!!

Report a concern   September 18, 2017 — Rated 10 out of 10 by M.H. Zerorez Los Angeles
What do you like about our products and services?

Simply put, Rashad. I have had 3 Zero Rez "experts". The only one that fits that description is Rashad. I was willing to wait weeks for him to have a Friday availability. Fast, no soppy carpets, when he leaves. Get's the stains out. Expert #1 still had stains when he left. Expert 2. got almost no stains out and left squishy, soppy floors. Aside from being the most disagreeable human ever. Almost gave up on you and the lovely lady who answers your phone did a great sales job and convinced me to try one more time and she sent me Rashad. Always polished, pleasant, professional, to the max, and nothing can beat the job he does. He has done my carpets 3 times and each time was perfection.I
Name removed

Report a concern   September 18, 2017 — Rated 10 out of 10 by S.S. Zerorez Los Angeles
What do you like about our products and services?

Robert!! He was 100% thorough in his explanations of everything and his work was first rate. He answered all my questions, and was totally courteous and friendly. My carpet was 95% dry by the next morning and that's a first. And it looked great! Still does except for where my chronically sick cat has already had his way with it.

I've already told people about how pleased I am, and won't hesitate to do it again. Robert is responsible for a very happy customer.

Report a concern   September 18, 2017 — Rated 10 out of 10 by L.L. Zerorez Los Angeles
What do you like about our products and services?

Prompt, competitively priced, excellent customer service

Report a concern   September 17, 2017 — Rated 10 out of 10 by M.C. Zerorez Los Angeles
What do you like about our products and services?

Service is fabulous! I give business cards to everyone including the real estate professionals I know.

When Zerorez comes - what a difference a day makes!

Report a concern   September 17, 2017 — Rated 8 out of 10 by S.L. Zerorez Los Angeles
What could we do to improve?

Prices are high.

Report a concern   September 17, 2017 — Rated 10 out of 10 by J.B. Zerorez Los Angeles
What do you like about our products and services?

Amazing effectiveness!

Report a concern   September 17, 2017 — Rated 10 out of 10 by K.E. Zerorez Los Angeles
What do you like about our products and services?

I love my clean carpets and your courteous technicians . They were right on time!

Report a concern   September 17, 2017 — Rated 10 out of 10 by L.E. Zerorez Los Angeles
What do you like about our products and services?

Fast, efficient and effective. Removed "pet" stains left by previous professionals. And the stains stayed "gone." Old carpets look new again.

Report a concern   September 17, 2017 — Rated 8 out of 10 by M.L. Zerorez Los Angeles
What could we do to improve?

My cleaner was great- he was friendly and helpful, thoughtful about his work, and did a great job in general. I am not sure yet, however, that your product actually eliminated the odor from my carpet. It still has a subtle animal odor to it (was cleaned over 48 hours ago). I have had fans drying the area, which still feels damp and smells a bit. I would therefore say that it was too early to send the survey- I don't think I'll be certain for another day or two at the earliest whether the odor is resolved.

Report a concern   September 17, 2017 — Rated 10 out of 10 by A.V. Zerorez Los Angeles
What do you like about our products and services?

Professional service, well priced and great quality

Report a concern   September 17, 2017 — Rated 10 out of 10 by K.K. Zerorez Los Angeles
What do you like about our products and services?

It was a best service and my house is so clean thank u so much.

Report a concern   September 17, 2017 — Rated 0 out of 10 by J.N. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

This visit I felt carpet was left dirty and did not seem fresh.

Report a concern   September 17, 2017 — Rated 10 out of 10 by G.B. Zerorez Los Angeles
What do you like about our products and services?

Great communication, service, and results! Wish I had called them earlier to clean my carpets!

Report a concern   September 17, 2017 — Rated 10 out of 10 by K.Y. Zerorez Los Angeles
What do you like about our products and services?

I've used your company in the past and was very happy with the quality and how much faster the carpets dried. Repeat customer this time and again same result. One recommendation, if there is a curtain that touches the carpet, please tell owner to pull back or tie it and tell owner. My upstairs curtain was absorbing the moisture from the cleaning . It was silk.


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