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based on 34888 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The fact that Zerorez does not use chemicals is very important to me. The technician was very polite and knowledgeable.
They guy who came was sooo nice and our carpets look amazing. Love that he products are safe for my children and effective. Will recommend to everyone I know!
Super amazing results!! Our tile floor looks brand new!!
We like the idea of no soapy chemicals in the cleaning, but what about the presoak spray?
There is no soap residue to attract future dirt so my carpets stay clean longer!
Very easy to schedule.
Tech was here well within time frame and called about 15 min prior to arrival.
Tech, Brett, was very friendly and pointed issues out to us. Worked very hard and efficiently.
Carpet looks great 4 days out. True test will be if "spots" come back.
I was so very pleased with this experience. Roberto was very professional, good natured and efficient. The job was very well done.
Courteous technician who was professional and responsive to my cleaning needs. I’ve been a customer for years and am always completely satisfied with service and quality I received.
Our serviceman was friendly and prompt. Our carpet looks great. We couldn’t be more pleased with the service and the product!
Your lead technician, Robert Keith, was outstanding, and at this time would be the primary reason that I would use Zerorez in the future. He was professional, knowledgeable and courteous. He explained what he was going to do, did it, and then showed us what he did. He gave us advice on how to care for our carpet in the future. He is a great representative for your company. It was our pleasure having him in our home.
Rose Ann and Name removed
Pleasant employee. I like the fact that soap or other cleaners were not applied to the carpet.
The process works and the technicians are very friendly and professional.
Environmentally friendly and safe. The technician Juan was really professional and very knowledgeable which is reassuring.
Excellent carpet cleaning. Great employees.
Did great job on cleaning my rug
Great formulation, great service, great results.
We have SUPER OLD WHITE carpet (17+ years) in our yet to be remodeled living and dining room/family room, and with 2 cats, 2 boys and a husband that never remember to take their shoes off (not including the cats...but they make their own messes) and construction going on in other arts of our house, it gets looking pretty ratty, and each time we have had your techs in for the last 3 years, we tell them it will be the last time as we will be tearing it out, but they have it looking so good when they leave, it seems we can go another year...or three (hopefully not much more...). The techs are courteous, friendly and professional and do a great job. I always recommend Zerorez to all my friends!
I just sent in my report, which I don't think you got because something weird happened when I tried to send it. Anyway, it was favorable. However, I asked you to email me an itemized invoice, and I want to cancel that. I did get my invoice, which I just printed out. Thank you.
Name removed
I like the use of alkaline water for cleaning so there are no soap or chemical residues. Our carpets and upholstery looked great after our cleaning. Brian did a nice job.
Very Efficient and good job. Showed up on time and did a great job. Everything was back in its place and the house smelled good.
The product, the customer service
As always I was very satisfied with the carpet cleaning the other day. Every year at this time I have you guys come and clean my 17 year old carpet. It came out great again. I even got the refer a friend discount which was great. I always say pay it forward.
Great job!! Alex came on time as promised and did a fantastic job getting so much dirt and stains out of our carpets.
EXCELLENT JOB!
My carpet always comes out so clean and bright!
Well this was the first time I used your services but I am very pleased with the carpets and upholstery cleaning I had done. Everything turned out great and the house smells fresh. Your technician was very friendly and kept me informed on his time of arrival.
The technician was on time and professional. He answered my questions about tile cleaning before starting as I had never used that service. The carpet and tile look great!
Professional, efficient, friendly technicians who always seem to care about doing a good job!
Ease of scheduling. Daniel made a great impression upon arrival. He was neat, introduced himself, and smiled. He called in advance of arriving, examined areas to be cleaned to ensure a complete job, explained treatment methods, and estimated time to completion. He answered all my questions and possessed a wealth of information about carpet care and cleaning. I didn't look forward to an inconvenience of leaving the house for a day while the carpet dried, but that wasn't the case. There were areas I could stay in, and booties you provided allowed me walk on carpet as needed. Carpet looks as new as the day they were installed. Thank you.
It works