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based on 34718 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The service was excellent. The polite and informed technician gave a call prior to arrival, provided information about the best way to deal with pet stains, explained the service and the time it would take. Robert did a very good job. I would be happy if he was available the next time I have the carpets cleaned
Removes stains permanently! Looks like new
Professional, knowledgeable, knew what to do, didn't cut corners.
1. The quality of the cleaning perseveres over time much better than other services.
2. The professionalism of the cleaning techs - up front about costs BEFORE the cleaning begins.
3. Techs are very careful while cleaning with our furniture, etc.
Love how my carpet and floors look and stays clean plus how friendly the staff is.
Results are what we are looking for and we have been very happy with how our carpets and tile look when Zerorez has been out. Our carpets are in need of replacement, but we are stretching them for one more year and after Zerorez was out yesterday, we may have a couple of more years left in them. Thank you for great service and follow up!
On time, efficient, professional and quality work.
I've used zero razz three times now, and I'm thrilled with the service and the results. Will definitely recommend to friends.
Matt does a great job and the service is excellent
Booking our appointment was easy on-line. The confirmation was immediate, and I like that you gave updates confirming estimated time of arrival. The technician that did the job was courteous, efficient, and respectful.
The team is very nice, professional. and they do a great job.
Very professional service
Effective cleaning
Dries quickly
Revise quote as we walk the home so I know how much it will cost prior to start of cleaning. Final invoice was not close to what original quote was.
The service man Matt who came out to clean my carpet was very knowlegdeable, very polite. He did agreat job, I would recommend him and your company to everyone I know.Thank you very much. Name removed
Our day's schedule was critical, in that we arranged trash pickup providers to come later in the morning, we hired someone to take the major furniture we were removing to the curb, we timed the Zerorez to clean the BAMBOO HARDWOOD FLOOR before the new furniture would be moved in. Zerorez was very late and the man who arrived was told we had a STONE FLOOR that needed cleaning. Quite honestly, he seemed to have no idea of what he was doing.
The previous time we had Zerorez we were very pleased. This time, obviously, not so much.
Your service person did an excellent job!!!
Very happy!!! My technician BRIAN ALMANZA
Was excellent, very profession. Neat and clean and careful of my walls!!
Brian did a great job and I will request him next time.
Mrs. Last name removed
The technician worked hard at getting out the adhesive left from plastic used during renovation.
Everything!
Sal is great. We always request him to clean our carpet. He does an amazing job and always very fair in pricing out services.
Excellent service. Used Zerorez before and will use them again.
Stain removal technique
Fast, professional very happy with the results carpet looks great
You come on time. And called first.
You do wood floors as well. I will request that service, next time.
Great product and service!
Great customer service: on time, courteous, helpful
It works!
Job well done!
Clean carpets and great service.
Prompt, capable, hard working, thorough,easy to contact