Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34718 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 10, 2017 — Rated 10 out of 10 by A.M.B. Zerorez Los Angeles
What do you like about our products and services?

Always great service and results

Report a concern   October 10, 2017 — Rated 10 out of 10 by R.B. Zerorez Los Angeles
What do you like about our products and services?

Love your product

Report a concern   October 10, 2017 — Rated 10 out of 10 by D.W. Zerorez Los Angeles
What do you like about our products and services?

Knowledgeable techs, prompt and courteous, did a great job!

Report a concern   October 10, 2017 — Rated 10 out of 10 by M.S. Zerorez Los Angeles
What do you like about our products and services?

Our tile looks really good and so do the rugs. I have already recommended your company to two neighbors.

Report a concern   October 10, 2017 — Rated 10 out of 10 by S.B. Zerorez Los Angeles
What do you like about our products and services?

Previous customer

Report a concern   October 9, 2017 — Rated 10 out of 10 by H.V. Zerorez Los Angeles
What do you like about our products and services?

Knowledgeable technician

Report a concern   October 9, 2017 — Rated 10 out of 10 by E.C.B. Zerorez Los Angeles
What do you like about our products and services?

Very pleased with your service and our technician. Clean cut Levon Panhorst was on time, worked hard, and did an excellent cleaning job. Felt the cost for the cleaning service was very reasonable. Thank you!

Report a concern   October 9, 2017 — Rated 10 out of 10 by A.R. Zerorez Los Angeles
What do you like about our products and services?

The fact that zero residue is left behind.

Report a concern   October 8, 2017 — Rated 10 out of 10 by B.S. Zerorez Los Angeles
What do you like about our products and services?

Hello, Zerorez standards are straight forward. There support and recommendation for a thoroughly clean carpet are outlined so as to get the best in carpet cleaning. Our technician, George did a fantastic job. There were several black/grease like looking stain that were on the carpet for almost a year. George labored with the stubborn stain and he won the battle-totally gone-My husband and I are very, very pleased and will certainly recommend the company. A great service.

Report a concern   October 8, 2017 — Rated 10 out of 10 by K.A. Zerorez Los Angeles
What do you like about our products and services?

I like your product and your technicians. I won't use anyone else.

Report a concern   October 8, 2017 — Rated 10 out of 10 by M.S. Zerorez Los Angeles
What do you like about our products and services?

Johnathan was very professional and did an outstanding job.

Report a concern   October 8, 2017 — Rated 10 out of 10 by K.O.C. Zerorez Los Angeles
What do you like about our products and services?

Very clean carpets after and very professional

Report a concern   October 8, 2017 — Rated 10 out of 10 by C.T. Zerorez Los Angeles
What do you like about our products and services?

I actually do not have carpeting in my own home. I have used Zerorez a few times for the properties that I manage. The technicians are always very nice, professional and hardworking. On Saturday, Jonathan came out and worked very hard to clean the soiled carpets at my rental property. There were a couple of stains that were set in and did not come out. I am glad that Jonathan explained to me that the carpet can be bleached and dyed so that the problem can be resolved. I will do that at some point.

I like that the products Zerorez use are not harmful to you or animals. Also, when they leave, your carpets are not soaking wet as they are with some carpet companies.

Report a concern   October 8, 2017 — Rated 10 out of 10 by M.D. Zerorez Los Angeles
What do you like about our products and services?

Technician showed up on time, very efficient with his job and carpets look great. Left booties to walk on damp carpet for first few hours

Report a concern   October 8, 2017 — Rated 10 out of 10 by J.B. Zerorez Los Angeles
What do you like about our products and services?

I have already written a pair of notes to Administration, and I said then that I was delighted with the process, the service=person, and the results -- especially for my Oriental rugs. Jo Anne Last name removed

Report a concern   October 7, 2017 — Rated 6 out of 10 by P.C. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

I do not feel like the carpet was cleaned properly in certain spots, especially the stairs.

Report a concern   October 7, 2017 — Rated 10 out of 10 by F.B. Zerorez Los Angeles
What do you like about our products and services?

Prompt and efficient service - and the carpet looks good!

Report a concern   October 7, 2017 — Rated 10 out of 10 by S.M. Zerorez Los Angeles
What do you like about our products and services?

Great Job! Courteous and friendly personnel! Thanks so much!

Report a concern   October 7, 2017 — Rated 10 out of 10 by M.N. Zerorez Los Angeles
What do you like about our products and services?

How clean they get my rugs with no chemicals

Report a concern   October 7, 2017 — Rated 10 out of 10 by P.O. Zerorez Los Angeles
What do you like about our products and services?

I love the results and the staff are Excellent.

Report a concern   October 7, 2017 — Rated 2 out of 10 by S.D. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

I sent a couple of photos a little after 8:00 AM this morning showing areas that I didn't feel were properly cleaned - I sent email reply to "Email address removed" - person who sent copy of my invoice. I said the following: Truthfully, some areas came out pretty good (taking into consideration that the carpet is old and some stains just won't release) but I was honestly disappointed in he office area. Am attaching a photo but it hardly looks like it was cleaned (and this is less than 24 hours after) - the "cleaner" area is where I had a chair mat. The visible line is actually dirtier carpet vs the area the mat had been.

I have never indicated dissatisfaction before with a service but I feel like I paid a "premium" price but didn't get the result. I am not complaining about Jonathan (tech). He was nice and professional. But I am not thrilled with result.

Report a concern   October 7, 2017 — Rated 10 out of 10 by D.C. Zerorez Los Angeles
What do you like about our products and services?

Our carpets were cleaned to perfection!!!!

Report a concern   October 6, 2017 — Rated 10 out of 10 by E.B. Zerorez Los Angeles
What do you like about our products and services?

Carpet stains gone! Dried quickly. Brett was very professional.

Report a concern   October 6, 2017 — Rated 10 out of 10 by L.C. Zerorez Los Angeles
What do you like about our products and services?

I've heard you publicized for years but never used the service until now. You stand up to your reputation. The carpets were cleaned in a timely and professional manner, stains were removed and it's been a few days so I can say that the stains have not returned. Great job and worth every penny.

Report a concern   October 6, 2017 — Rated 10 out of 10 by J.S. Zerorez Los Angeles
What do you like about our products and services?

Technician was on time and did a great job

Report a concern   October 6, 2017 — Rated 10 out of 10 by N.W. Zerorez Los Angeles
What do you like about our products and services?

The service was great and the gentleman who did the cleaning was so professional. The carpet looks brand new and the stains are all gone. And the fact that it is not soap or toxic is worth all of it

Report a concern   October 6, 2017 — Rated 9 out of 10 by S.N. Zerorez Los Angeles
What do you like about our products and services?

Friendly punctual staff, no residue of cleaning and looks clean.

Report a concern   October 6, 2017 — Rated 10 out of 10 by G.J. Zerorez Los Angeles
What do you like about our products and services?

everything

Report a concern   October 6, 2017 — Rated 10 out of 10 by L.L. Zerorez Los Angeles
What do you like about our products and services?

I've been using your company years because the tech sent has been to my place before. His name is Eric and he always does an outstanding job.

Report a concern   October 6, 2017 — Rated 10 out of 10 by C.R. Zerorez Los Angeles
What do you like about our products and services?

The technique is so clean and efficient.


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