Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34888 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 13, 2017 — Rated 5 out of 10 by S.E. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

You haven't done any thing really wrong, but I don't have a lot of friends or family in the area that would be needing your services - it seems the "new way" is hardwood floors, not carpets.

I am a little disappointed in the telephone service when I called to try to find out when the rugs that I had sent out would be returned, even though they kept telling me they would get back to me after talking to the young man that did the work it took 4 phone calls to finally get a response, and the rugs were returned in just a few days after that. The technician told me that he had responded to the office to set a time with me to have the rugs returned, and finally they arrived and in good condition.

Report a concern   November 12, 2017 — Rated 10 out of 10 by J.R. Zerorez Los Angeles
What do you like about our products and services?

Scheduled me very quickly which I needed and the the work was done on time and beautifully.

Report a concern   November 12, 2017 — Rated 10 out of 10 by L.F. Zerorez Los Angeles
What do you like about our products and services?

We were going to replace the carpet. I didn't think the spots would come up, but they did. The room looks great!!! Leona Valley, CA

Report a concern   November 12, 2017 — Rated 10 out of 10 by E.B. Zerorez Los Angeles
What do you like about our products and services?

They did a great job cleaning up a filthy carpet. It was eco friendly so no smell

Report a concern   November 12, 2017 — Rated 10 out of 10 by J.D. Zerorez Los Angeles
What do you like about our products and services?

Very professional service and technician! I like the no residue way of cleaning my carpets and tile. I would highly recommend!

Report a concern   November 12, 2017 — Rated 10 out of 10 by Y.J. Zerorez Los Angeles
What do you like about our products and services?

Safe for children. Uses only alkaline water!

Report a concern   November 11, 2017 — Rated 10 out of 10 by C.D. Zerorez Los Angeles
What do you like about our products and services?

The best carpet cleaning system on the planet!!!

Report a concern   November 11, 2017 — Rated 9 out of 10 by J.B. Zerorez Los Angeles
What do you like about our products and services?

You arrive close to the time scheduled.

Report a concern   November 11, 2017 — Rated 10 out of 10 by B.L. Zerorez Los Angeles
What do you like about our products and services?

No chemicals are used which makes it safe for the animals.
Service is always excellent.
Have been using Zerorez for years.

Beverly Last name removed
San Dimas

Report a concern   November 10, 2017 — Rated 10 out of 10 by C.F. Zerorez Los Angeles
What do you like about our products and services?

I like the fact that you don't use chemicals. Your serviceman, Lee, was very efficient and customer friendly. I appreciate a company that is interested in customer satisfaction.

Report a concern   November 10, 2017 — Rated 10 out of 10 by H.B. Zerorez Los Angeles
What do you like about our products and services?

Zerorez always does the best job cleaning our carpets and area rugs. We love that they use their own water supply and that they remove all residue without the use of any chemicals.

Report a concern   November 10, 2017 — Rated 10 out of 10 by S.K. Zerorez Los Angeles
What do you like about our products and services?

I would recommend Zerorez to anyone. We have antique Persian carpets and natural wool carpets that cannot tolerate any products. We also have 2 cats and a dog who do their best to destroy whatever cleanliness we can muster. I have had 4 different Zerorez cleaners come to my house over the years. Each one has been extremely professional, intelligent and very efficient. I have hired no other company in any regard that has had such high caliber workers. They are also a pleasure to have in my home. My carpets are always left in the best condition possible.

Name removed
Burbank

Report a concern   November 10, 2017 — Rated 10 out of 10 by G.L. Zerorez Los Angeles
What do you like about our products and services?

Carpet is spotless. Tech is professional and knowledgeable about fabric content.

Report a concern   November 10, 2017 — Rated 10 out of 10 by J.A. Zerorez Los Angeles
What do you like about our products and services?

Your service people are prompt, polite and fast working. And the Zerorez method gets out all of the stains our puppy has made on our carpet and the spills that the rest of the family contribute. I highly recommend this company.

Report a concern   November 10, 2017 — Rated 10 out of 10 by K.D. Zerorez Los Angeles
What do you like about our products and services?

Our technician was very professional and did a great job!

Report a concern   November 10, 2017 — Rated 10 out of 10 by K.A. Zerorez Los Angeles
What do you like about our products and services?

I like how the carpet always feels nice and soft after it is cleaned. I like how the solution you use is safe and smells good. I like how you hire nice workers.

Report a concern   November 10, 2017 — Rated 10 out of 10 by B.M. Zerorez Los Angeles
What do you like about our products and services?

Livingston did a great job cleaning our grout on our tile floor. It was installed 15 years ago and never sealed, so it got pretty dirty. We forgot what the original color was until it was clean again. Thanks so much for the great work!!

Report a concern   November 9, 2017 — Rated 10 out of 10 by D.S. Zerorez Los Angeles
What do you like about our products and services?

The service Edwardo always does an excellent job.

Report a concern   November 9, 2017 — Rated 10 out of 10 by L.M.A. Zerorez Los Angeles
What do you like about our products and services?

Did a great cleaning job on 3 pretty dirty couxhes! Thanks!

Report a concern   November 9, 2017 — Rated 10 out of 10 by K.H. Zerorez Los Angeles
What do you like about our products and services?

The service tech (Sal Alvarez) was wonderful and did a great job!

Report a concern   November 9, 2017 — Rated 9 out of 10 by C.H. Zerorez Los Angeles
What do you like about our products and services?

I usually like how clean and new my carpet, tile and upholstery look after being cleaned by Zerorez.

Report a concern   November 9, 2017 — Rated 10 out of 10 by P.S. Zerorez Los Angeles
What do you like about our products and services?

On time & friendly agent.

Report a concern   November 9, 2017 — Rated 9 out of 10 by E.M. Zerorez Los Angeles
What do you like about our products and services?

Very professional

Report a concern   November 8, 2017 — Rated 10 out of 10 by K.F. Zerorez Los Angeles
What do you like about our products and services?

Great cleaning and a great value.

Report a concern   November 8, 2017 — Rated 10 out of 10 by M.R. Zerorez Los Angeles
What do you like about our products and services?

Your representative, Robert, was very knowledgeable and helpful in moving and cleaning my area rug. He did the cleaning job in a timely manner and no lingering odors or residue on carpets!

Thank you!

Report a concern   November 8, 2017 — Rated 10 out of 10 by K.C. Zerorez Los Angeles
What do you like about our products and services?

I am so impressed on how clean my carpets are! I had hoped for the best, but the results went way above my expectations!!!! Our tech Alex was so great. He listened to some of my concerns and told me that I would be suprised and very happy with the results. Alex is one of those employees who actually cares about the job he does. I can not express how happy I am with how awesome my carpets look. Thank you Zerorez!!!!!!!!!!!!!!!

Report a concern   November 8, 2017 — Rated 10 out of 10 by L.T. Zerorez Los Angeles
What do you like about our products and services?

Polite workman. Good results.

Report a concern   November 8, 2017 — Rated 10 out of 10 by R.B.K. Zerorez Los Angeles
What do you like about our products and services?

Clean carpets. Friendly and professional technicians,

Report a concern   November 8, 2017 — Rated 0 out of 10 by L.M.A. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

The couch cleanings were way too expensive!

Report a concern   November 7, 2017 — Rated 10 out of 10 by J.K. Zerorez Los Angeles
What do you like about our products and services?

My carpet looks like new! Technician was professional and knowledgeable.


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