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based on 34718 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Professional and efficient service. Neil and Keith were very helpful!!
Richard Keith cleaned my carpets this week and they look like new.
He was careful, courteous and thorough.
We have used Zerorez in the past and will continue to do so and recommend them
Everything about Zerorez is great! Love using the clear water.
Name removed, San Clemente
In general the cleaning was good but the technician missed a couple spots. There was a strip of dirt left next to the door and a couple light spots left. I thought about calling to have them redone, but I didn't want to deal with the whole saving parking for the van and getting my animals out of the way, etc. He took a lot less time than the previous technician had taken, so I wondered if her was as thorough. I still prefer to use zerorez but wish the technician would take a little more time just to be thorough.
Service was prompt, technician very friendly I. like the cleaning without chemicals since I have dogs. Use fist name only.
I very dirty carpet looks perfect now! Eduardo was great and hard working.
We went with Zerorez again because of how well our last Zerorez cleaning held up. There really is no comparison and I'm happy to say the same applies to the people who deliver those great services. It's hard to imagine a better representative for a company than Brett Spence. Knowledgeable about the product, conscientious about making sure we both understood what was being agreed upon and pointing out what other services were available without any pressure at all, he was everything you want in someone representing your company, especially when he is going into a customer's home. He was considerate, personable yet very professional, and made it clear our complete satisfaction was the goal. As the former head of an organization focused on public service, especially under difficult circumstances, I am constantly aware of how others present themselves and represent their employers. You should be very proud of your training program and of having employees of his caliber. I hope you will let him know that his efforts did not go unnoticed or unappreciated.
Great service provided by Sal. We have requested him for all future services by calling the office. Please recognize Sal for his outstanding efforts and providing exceptional service and explaining all services provided by ZEROREZ.
excellent job... fast and professional we will highly recommend your firm
Great customer service and cleans carpet well
The gentleman that came to clean my carpeting was very helpful and friendly. Did a beautiful job of cleaning and would definitely recommend your services to others.
We've used Zerorez in the past and Juan always does a great job for us.
I have used Zeorez for years. I would not let any other company clean my carpets or tile.
Easy to book online, very thorough cleaning.
We recently had our carpet cleaned and some discoloration appeared that I have not noticed before surfaced after our carpet dried. I called the customer service department to inform them of the issue. The representative listened to me with care and scheduled an appointment for the technician to return without an additional charge. Brian, the technician, came out and cleaned the area again. The spots were removed. Brian was professional and truly committed to providing excellent customer service. I would definitely use Zerorez again and recommend to my family and friends. Thank you for providing a safe, nontoxic and effective carpet cleaning solution and for your company’s commitment to providing exceptional customer service.
Love the company, prompt, very good work and very professional!
Sal was wonderful! He was respectful of our home and prepped all areas with mats and other protective material so as not to scrape the floors and walls.
He did an amazing job!
He also cleaned up everything before submitting the bill for payment.
Thank you Sal and Zerorez!
L&A Last name removed, Dana Point
I love that that that the technician always shows up on time and even gives me and called to let me know they are on their way. The carpets always look great when the job is done. The Technician treats my house as if it was their own and always does a fabulous job. Zerorez is the best.
Daniel was fantastic! Please send him whenever we request cleaning and/or pick-up and delivery.
You are reliable and show up for the appointment. If there is a delay, enough notice is given to make some adjustments in my schedule to accommodate. Excellent work and very little residual smell. Carpets dry quickly.
You also do not oversell your product. Definitely will refer others to you.
Very pleased both with the phone notifications for appt times and the actual great service. My tile floors look great and do not have any residue left on them.
makes the carpet look new
Professionalism of representatives. . .detail to work done.
Professional, on time, and efficient technician. Great product!
The gentleman was efficient, capable, it didn't take all day and my carpets look great.
Brett was great - helpful and on his game. He showed up on time, did his job in a very workmanlike manner and helpful with issues with our carpeting and rugs.
Keith was very professional and knowledgeable about our service.
fast and easy to set up appointment, friendly tech
Professionalism of your techs and the overall result of the cleaning
Your techs are very good and do extra for their customers.

The results were great - the carpet, rugs and upholstered chairs look wonderful and all were so thoroughly cleaned. A difference I noticed between yesterday's cleaning and the service of previous companies we've used was the carpet wall edges - they were all cleaned so well. Our neighbor had recommended your company and I understand why - from my initial call to completion, your service was excellent!! Your technician was wonderful - thank you to Rashad Jordan!