- Phone: (949) 387-2222
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based on 34888 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The people are great and do a fabulous job. What more can you ask?
Your staff (almost always) does a great job! Jonathan Burns did excellent work on our carpets and rugs.
Professional, nice guy, great job. He brought a terribly dirty carpet back to new!
Our technician, Rashad Jordan, is always so good. He's friendly, knowledgeable and extremely helpful.
The cleaning was ok for the most part, but not as good as I hoped. A spill/stain of "bubble blowing fluid" is still visible. And the traffic area or walk way still dirty looking and streaked in the den. I realize these areas are difficult.
Juan was very pleasant but---I do have these complaints.
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Charging people a water treatment fee is like the other guys charging for using soap. When was the last time you went to the car wash and were charged a water softening and soap fee?!
You are very expensive, at least double the other carpet cleaners. $150 for a love seat with 4' of seating space and $200 for a sofa with 6' of seating space. That compares to $185 with the other guys for BOTH the love seat and sofa.
For just another hot water extraction cleaning I just think you're too expensive.
Won't do it again, and I'll pass the word along to my friends. Sorry.
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on time, nice truck, friendly tech, good job
Matt did a good job and was very nice and professional! We will use your services in the future! Also I mistakenly deleted the invoice that was emailed to me could you please resent that invoice to Email address removed Thanks, David!
Michael was on-time, quick, and did a great job.
Thank you!
Fast, professional friendly and efficient. Very good value.
Knowledgeable and professional.
Everything!!!! Not a spot left on my carpet!
Excellent work done quickly. Thank you.
Always professional and our services was a 10++
Nice people to talk to. High quality work.
Non toxic and works well
I used Zerorez once before and they did such a great job, when I needed my carpet done after 10 years they were the only ones I called. Thank you Zerorez.
Arrives on time and is very efficient in meeting my needs.
very professional, excellent cleaning
Did a great job. Was on time and very professional.
Daniel is very professional and represents your company very well.
Robert Keith!
The absence of residue
That the treated areas don’t get too wet
That the treatments are so effective on so many different stains
That the color was restored on bleached area!
Outstanding service and attitude!
Best carpet cleaning I have ever had. Looks brand new. Brian is the very best operator!!!! He did the job right!
Zerorez does such a good job. We love the fact that the carpets of the upholstery are not left soaking wet.
Friendly service person, clean carpets, quick and easy scheduling and service!
Your products work and your people are great.
Carpet looks new again (only 4 years old, but lots of wear and tear) and food spots were removed. Efficient process and knowledgeable about the type of carpet we have. Would recommend highly!
carpets stay clean longer
Everything looks great. The next thing I want done is my dining room chairs and living room
Furniture. I'd like to have Mac again when he's a available. Thanks Zerorez
Easy to schedule online without weeks of advanced warning. Service arrived on time and was done very quickly. Old carpet is refreshed!