- Phone: (949) 387-2222
- Visit Website
based on 34718 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We want to thank Zerorez and Robert Downs for the fantastic job he did. We were getting ready to recarpet our stairs and living room because we could not get the stairs to look clean. They now look like they did when they were new.
We would definitely recommend Zerorez and Robert.
Thank you again,
Bob and Name removed
The carpet was too wet. We were told it would dry in 6-8 hours, it took more than 14. The carpet was clean, just too wet. Very disappointed.
I like the professionalism and the quality of work of our technician Brian. The carpets and upholstery look amazing.
On time, professional, great job every time!
Carpets look fantastic!
Have used zerorez for about 8 years. On time, good cleanup and fair pricing. Carpets look great
The representative was on time, polite, professional, he used corner guards, the carpet turned out very clean and smells great too! I also like the idea of removing the dirt and past chemicals left behind by other processes
The technicians are always prompt and courteous. They have always been professional and offer suggestions but have not pushed us to purchase additional services. They always do a great job.
With the right technician, you get the carpets clean.
Excellent carpet cleaning. Highly recommend.
Send survey after we've had time to see how the results are (ie if stains return).
Our tech was so great!!
When you leave my house is clean, clean, clean. Your Technicians are excellent!
Becky Last name removed
Mike does a terrific job and wouldn't have any one else .
Matt arrives on time and does excellent work. Everything is amazing when he's done: clean, spotless, and smells great. Pricey, yes. But the carpets stay clean for a year. With other companies, the spots return within weeks. Not with you guys! ❤️❤️❤️
The man who cleaned my carpet. I think his name was Robert. He did a great job and was very nice. I would recommend your Co. to anyone who needs their carpet cleaned.
I have been happy with all the service I have received from them. They are very punctual and do a good job.
The service is excellent, and the rugs and the stairs always looks amazing. I have white carpet!
I’ve been using Zero Rez for years and they have always done a great job!
Robert has been here twice now. He is very competent and very professional. He deserves a raise!
Carpets are cleaned better then other services Inhave had
The tech was great! did an excellent job!
we loved Saul. He was on time, polite, and did a great job. I would love to have him next time. Very professional!
We like the entire process of working with Zerorez. From your online system for appointments to the follow-up call before the appointment, to the work itself, all of it has gone smoothly for us multiple times. Best part was your technician Robert. What a great employee you have! He was thoughtful, engaged, helpful, and informative. All with a fantastic attitude! We will continue to use Zerorez in the future.
Wet fine high quality service!
Livingston is great !
On time or calls when 30 min out
Confirmation ahead of time as a reminder
Stains gone, carpet soft and feels clean
Very happy with the service over all
Kevin was pleasant, professional and competent. He was on time and did an excellent job.
Robert was pleasant, arrived on time, apologized for not having all the right tools and materials, and scheduled another appointment to complete work on the marble (fill holes, polish and seal if recommended) and seal the cleaned tile. Afterwards we cleaned the tile of remaining dirt with a washcloth. The next day we vacuumed the rugs but they remained uneven in dark and light areas. The furniture dried with triangular light and dark stripes that remain, and some of the chair and ottoman soiled areas showed little improvement. The granite that looked the best, feels and looks good.
We chose to remove many items in various rooms in preparation for the job. The effort and overall cost, along with risk of further disappointment is just not worth it.
You took a carpet that needed to be tossed and made it new again. My sofa bed was so much lighter and brighter. The guys that come to do the cleaning are always very nice and professional. I have recommended someone today and given them your card.

I like the professionalism of the gentleman who did the work and his friendly personality. The results were great. Carpet looks like new. A+
Kitchen floor was really bad but it came out way better than i would have thought.