- Phone: (949) 387-2222
- Visit Website
based on 35171 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Rudy Rios! He insists on getting things really clean. He keeps after the dirt until it is gone. And he's fun to have in the house, with his great attitude. Can't praise him enough.
Great service - carpets look great!
Carpet in the clubhouse looks great after cleaning. We will be using ZeroRez religiously.
Zerorez did a great job on my aunts carpet. Removed a lot of stains. I liked that the cleaner wore booties over his shoes. He placed these cone like protectors on areas where the hoses could potentially hit/rub on the furniture.
Some dirty spots came out the day after they clean the carpet.
Please see my text For compliment.
Everything!
They could have extracted more water out of the carpets. It took over 30 hours before carpet was dry
The service request was easily accomplished. The contact after the appointment was made was informative and consistent. The confirmation of the scheduled appointment arrived electronically several times.
I was also called in advance prior to the arrival of the technician, which I greatly appreciated.
Sal and Juan did a great job on our carpets and sectional!
easy to book on line, always reliable and friendly technicians
We love ZEROREZ-they do a great job.
Great service
On time and respectful staff that knew what they were doing and provided needed recommendations.
Friendly staff, especially Will. Very knowledgeable and professional
Amazing service and great results. 10/10. Highly recommend!
We had an excellent experience with Jay. He was kind, professional and did an outstanding job. We will definitely be using your services again. All of our carpets and tile look so clean and smell fresh. Even the shower tile looks good! Thank you so much!!
Both the front office and the technician were quite impressive in their efficiency, courtesy, information, dissemination, and professional attitude and demeanor. I would recommend this company any day of the year to anybody and will be certainly be using them… And looking forward to it in the future! I am very happy with the cleaning outcome of my condominium as well as the text and email notifications!
Informative
emloyees are kind polite and very efficient.
The technician, Maurice, did an excellent job. He was courteous, quick and the carpets look spectacular.
Brenden done a fantastic job and is a huge asset to Zerorez
I was thoroughly impressed with the exceptional service provided by Zerorec Carpet Cleaning. I particularly appreciated the professionalism of the technician, Jason W., who expertly handled the carpet cleaning. His friendly demeanor and willingness to explain the process beforehand made the experience more comfortable. When he completed the job, I was amazed at the remarkable transformation of my carpets, which looked brand new. Notably, Zerorec uses their own water, infused with a special, proprietary ingredient designed to enhance cleaning effectiveness and ensure a radiant, pristine appearance upon completion. This approach sets them apart from other companies that typically rely on the customer's water for cleaning. I am genuinely pleased with the results and will certainly recommend Zerorec for their innovative techniques and outstanding service.
Fast friendly
Maurice, who cleaned my carpets did a great job 👏 so happy with his work. 👍
It took the man only an hour and a half to clean four bedrooms, dinning room, living room, hallway and stairs. I know it couldn’t be well cleaned on the amount of time he was here. I’ve used you in the past and the average time for other cleanings was about four hours ! I won’t be using you again !!
I have and a very good experience the first and second time before!! The guy was nice, but the results after nex day was not good enough!!
You got the carpet really clean at a reasonable price
Cleans well dries quickly

Very good customer service and friendly.