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based on 34423 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
They always do a good job, I’ve been using them for years! I like that the carpet dries quickly and they are very reliable.
Your technician, Rudy, was outstanding. He went above and beyond. He was diligent and concerned about helping to restore our carpets to their new condition. He was personable and he is a great ambassador for your company.
Drying time was longer than indicated on website
Technician Julio was very nice and respectful. Went over the process and the pet treatment areas and then walked if afterwards too. Great experience.
Excellent service. Sal is very polite and cleans the carpet thoroughly. @@@@
We had another great carpet cleaning with Zero Rez. Our technician Brandon was excellent. He was on time, called 30 minutes before arrival to alert us and did a great job. We are repeat customers and have used ZeroRez for years. I am always happy to recommend them to friends and others who want excellent service and a great cleaning job.
Carpets smell clean after cleaning. Technician was very good and experienced. Timely service and discount promotions make it a very good deal.
Brandon (Santa Ana location) did a wonderful job, exceeding my already high expectations for Zerorez service!
Always great service and clean carpets. Berm using Zerorez for years.
Sal and Isaia did an Incredible job on my carpet!
Both Professional, Pleasant and friendly. They
Quality of products and service technicians like Maurice.
I have used Zerorez to clean our carpets for many years, they always come on time and do a great job. My tech yesterday was Maurice and he took his time to make sure my carpet was as clean as possible. He was very professional, the carpet looks terrific! I highly recommend Zerore.
Very professional, thorough cleaning. Jeff was extremely professional and very nice. Overall great service.
Prompt service. Good work. Like the process and products Zerorez uses. Have used their services for over 10 years.
The job was well-done.
The spray used to pretreat burned my sinuses and triggered my allergies. Not pleasant!
The carpet dries quickly with no residual. You speak with a person when you schedule your service.
The Associates were on time, courteous and conscientious. They reviewed concerns with vents having access issues and covered options with me. They turned off room fans as they moved on to a new area and cleaned up prior to leaving. They completed the work in the timeframe allotted.
We’ve used your cleaning services for our carpets for many years and have always been satisfied. Our carpet is 30 years old and still looks great. The techs are always professional and this experience was no exception.
The service was incredible. The tech worked extra hard to remove stains and the carpet looked great.
Jeff arrived on time. He got to work immediately. Once he was done, I was shocked as to how clean my dinette chairs looked. He was very kind. I will definitely use him again. I will recommend him to friends and family.
I particularly appreciate the non-toxic cleaning. The two times I’ve had my carpets cleaned by your company. I’ve been impressed with a professional ability with your technicians.
Respectful, does a good job.
All the edges around on my carpet didnt get cleaned and there was nothing blocking them
very good service very good people , the worker did great thanks
Our master & 2nd upstairs bathroom floors are sparkling clean. The carpeted areas look brand new, even the stairs. Our technician Jorge worked fast and did fantastic work. Ive been looking for a carpet/tile cleaning service for a long time. I heard about Zerorez on AM600 radio, so I gave them a try. I won't be going to anyone else and will ask for Jorge next time.
I like that the rugs are always clean!
Steam clean method is so much better than other companies that use the cold process but with a lot of chemicals. I feel comfortable knowing that it’s just hot steaming water that goes in there kills germs and extracts all the badness dirt, etc..
Carpet looks great
Carpets looked and felt so nice.
Did not take very long. Longer to dry though.