- Phone: (949) 387-2222
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based on 35662 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technician is always prompt & professional. This time we had Brandon who took his time and did a great job. Will recommend him to our friends & neighbors!
Carpet cleaning
Professional employees
Great carpet cleaning job! (The carpet was really dirty due to heavy traffic.)
First name removed was efficient, courteous and pleasant to work with. He answered my many questions.
Brandon did a great job cleaning the stairs and furniture! Everything was perfect
Easy to schedule service. Courteous service people who did an excellent job cleaning carpets throughout my house!
Consistently very good service and results
This company is great. Mat did a wonderful job on my wool carpets. He really was able to remove all pet stains. Also, he was very nice and careful with my things.. I will use them again!
Friendly, helpful personnel. Low chemicals in cleaning process.
I was very pleased with the outcome of the upholstery cleaning and the technician.
The products really work and my carpet looks really good! Matt who shampooed my carpets did a great job and is a really nice guy!
The carpets look so clean! They were so professional and communicative. And the stairs came out fantastic! The price was worth the results. Would recommend them to all.
Our tech, Jerod, was professional and courteous. He showed up on time and explained what he would be doing. The tile looked amazing when he finished.
William did a great job with the carpet cleaning and was thorough and professional.
It did a beautiful job of cleaning and it was dry very quickly after having been done, both are extremely important to me
They do a good job. And the gentleman that came to my house yesterday was very kind and friendly and thorough.
Your technician was very courteous and professional. & professional. He did a through job.
We always us e Zerorez-they are reliable and do a wonderful job cleaning my carpets.
Efficient, reliable and good customer service.
Jesse did a great job - thorough and efficient. Very personable!
Friendly and thorough service.
The technician that can out was very kind and apologetic. The stain were almost completely removed . The pet urine smell is still there but not as intended as it was before. We did the cleaning and upgraded to the pet odor topical application. On the second visit the technician also did the extraction so we were hoping this was going to get rid of the odor completely.
I love the cleaning without residue.
Enjoy your employees. Most have been there for, at least, several years and all have a great attitude to help and seem to enjoy their work.
Service provider Will did a great job and it was a pleasure to have him here help me get my carpets clean.
I loved how Sal and Chris were so helpful, knowledgeable, and kind. This was my first time using a carpet cleaning service, and I was pleasantly surprised by the level of service. They were very detailed in their inspection and assessment. They addressed several problem areas and treated them thoroughly. Sal informed me of several services Zerorez offers and answered the questions I had with such confidence and knowledge, backing it up with an informational flyer. He sold me on the Premium Fiber Protectant, and I'm very excited to see how it performs. Overall very satisfied and pleased with my service!
Very sales oriented, focused more on upselling vs actually getting my carpets cleaned. Made a big deal about the amount of time spent on my carpets. Never had an experience with carpet cleaning like this with other carpet cleaners I've used. Won't be using them again.
Service was great! Highly professional and educated me on everything that needed to be done. Highly recommend
Good job
Sal is the BEST!!
This system,m uses only a special water to clean the carpets. Tnerefore, Therefore there is no soapy residue left in the carpet. And they are fast and personable.
Francisco was very friendly and thorough. I asked about other services in the future and he gave me the information I needed to plan. He did a very good job.

The product concept itself. Price is reasonable. Employees are well trained and professional and friendly. My technician, Sal, was very knowledgeable and answered many questions.
Chris was also an excellent worker. Overall, a very good experience and would use your company again.
I do not use any outside media platforms but would like your management to know they have a good workers in the two gentlemen mentioned above.