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based on 34642 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Julio was wonderful to deal with, and he cleaned our carpet so well!
very efficient and professional
The two technicians that performed the job did a phenomenal job and I would use your service again. But I wish the person who put together my estimate was more clear when asking about stairs. She asked if there were any stairs and I said yes because the room I needed cleaned was upstairs. When I saw a charge for stairs, I assumed they charge for bringing equipment upstairs. But it turns out she was asking if I needed any staircases cleaned, which I didn’t. So two men were sent instead of one.
Jason was so friendly and helpful. He was prompt, completed the job thoroughly and very well, and checked with me for satisfaction before leaving.
Excellent service and execution. And fast! Highly recommend!
They did a very good job and were very friendly, I would recommend them to all of my friends. This was my best experience by far, I recommend Sal to anyone. He was the best and very friendly and helpful!
Carpet feels a bit stiff. Was told by technician to vacuum shortly after it dries for better appearance. I have not done that yet and will hold off final decision until then.
Carpet looks very clean and Maurice did a very thorough job.
Eduardo was great.
My carpet stays clean longer using Zerorez method.
On time, friendly, excellent results, good price.
I like the fact that they don’t use soap and leave a sticky residue. They pretreat the carpet with an OxiClean spray first and then they steam clean bringing out all the dirt.
Matt, my technician was very courteous and on time I asked him a lot of questions just because I’m curious and he was able to answer all of them. I would recommend this company anytime
Really cleans carpet without residue or stains returning
Matt was terrific as always, best customer service.
When I call ahead and try and explain I have a big home and need 2 technicians and they agree, on the day of they say oh we don’t have anyone. I would prefer to have an honest communication.
Very professional and got the stains out of the carpet completely.
great fast service
Courteous service and excellent results!
Thorough and expedient!
Nice technician
The rate, communication, and quality of work.
Friendly professional technicians
My technician was Fabulous!! He is a great employee of Zerorez. I will recommend to family and friends
ZeroRez was very easy to book, they sent out several reminders, they arrived on time, and they did a very nice job cleaning the carpets. No complaints at all! Highly recommend!!
Extremely professional, efficient and timely. Easy to schedule and the carpet is cleaned!
The guys were
My carpets came out great! The technician arrived on time, did a brief walkthrough, then got busy. He was very thorough and very professional. Would highly recommend!
Good price, easy to schedule, technician was on time.
Francisco was a very professional worker
Rudy did a great job. He was friendly. He took his time to do right, As normal great job.
I'm glad I had my carpets cleaned with ZeroRez. The carpet was wetter afterwards than I expected and there were areas that looked very stretched out when they left. Sal did let me know ahead of time that since the carpet was so old, that would probably happen. However, once it all dried, the buckling went away. There is one old stain that didn't come out and the fading in some areas can't be helped. But the carpets look WAY better and once they were dried, I couldn't smell anything. Even when the carpets were wet, the smell was not too strong. I would definitely use them again.