Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34423 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 22, 2025 — Rated 10 out of 10 by S.S. Zerorez Los Angeles
What do you like about our products and services?

The people have been and continue to be professional and nice. I like that there are no chemicals and that the floors and carpets are so clean. The tile floor actually glowed.

Report a concern   September 21, 2025 — Rated 10 out of 10 by L.K. Zerorez Los Angeles
What do you like about our products and services?

Sal does a great job and has a good attitude.

Report a concern   September 21, 2025 — Rated 10 out of 10 by Nancy Fox Zerorez Los Angeles
What do you like about our products and services?

My carpet got clean - even the stains were gone - and there wasn't any sticky residue on the carpet fibers. It looked and FELT clean.

Report a concern   September 21, 2025 — Rated 10 out of 10 by T.J. Zerorez Los Angeles
What do you like about our products and services?

Stains are gone. Carpet looks great and Maurice was very professional.

Report a concern   September 21, 2025 — Rated 10 out of 10 by Michelle Wood Zerorez Los Angeles
What do you like about our products and services?

The service was what I expected. The Associate was on time, completed the work as scheduled, took diligence to take care and be neat in my home.

Report a concern   September 21, 2025 — Rated 8 out of 10 by P.W. Zerorez Los Angeles
What could we do to improve?

The service person was a little negative about finding a way to access the condo, but stuck with me and we were successful in accomplishing our goal

Report a concern   September 21, 2025 — Rated 10 out of 10 by Candace Moore Zerorez Los Angeles
What do you like about our products and services?

My carpet looks like new. The technician was great. This is the second time I have used them and I would use any other service now.
Candace

Report a concern   September 21, 2025 — Rated 10 out of 10 by Sandra Alexander Zerorez Los Angeles
What do you like about our products and services?

The customer service is unmatched!

Report a concern   September 20, 2025 — Rated 10 out of 10 by Marly Bergerud Zerorez Los Angeles
What do you like about our products and services?

George did an excellent job cleaning wool fabric dining chairs and 3 rooms of carpet. He managed to get a horrible spot out of my bedroom caroet.

Report a concern   September 20, 2025 — Rated 9 out of 10 by Sam Wines Zerorez Los Angeles
What do you like about our products and services?

We had requested a window of 10 to 12pm. with a call approximately 30 minutes prior to arrival. When it became 12 pm. and no contact had been received, I called and received apologies for this oversight with a promise someone would arrive in 20 minutes. In fact the technician did arrive in 19 minutes. He set up quickly and worked industriously and thoroughly. Initial appearance of the carpet is satisfactory.

Report a concern   September 20, 2025 — Rated 10 out of 10 by Jim Lennon Zerorez Los Angeles
What do you like about our products and services?

Clean fast and reasonable. I use Zerorez on my home and apartments. The only way to fly

thanks again

Report a concern   September 20, 2025 — Rated 10 out of 10 by John Shoemaker Zerorez Los Angeles
What do you like about our products and services?

Our carpet cleaner was very thorough and did a great job.

Report a concern   September 20, 2025 — Rated 1 out of 10 by M.S. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

The gentleman was nice but the rocking chair still has a smelly scent that I wanted gone.

Report a concern   September 19, 2025 — Rated 10 out of 10 by Elois Davis Zerorez Los Angeles
What do you like about our products and services?

Technician was friendly, mannerable and very professional. Did a fantastic job. Carpet even had a fresh smell afterward.

Report a concern   September 19, 2025 — Rated 10 out of 10 by A.P. Zerorez Los Angeles
What do you like about our products and services?

Everyone is super friendly and nice. Service is also very good. Definitely recommended.

Report a concern   September 19, 2025 — Rated 10 out of 10 by Carol Autrey Zerorez Los Angeles
What do you like about our products and services?

The gentleman who cleaned the carpet was very knowledgeable and shared information with me.

Report a concern   September 19, 2025 — Rated 10 out of 10 by J.J.M. Zerorez Los Angeles
What do you like about our products and services?

The technician showed up when he said he would and was efficient, did a great job on our old carpet.

Report a concern   September 19, 2025 — Rated 8 out of 10 by D.A.D.G. Zerorez Los Angeles
What could we do to improve?

Rudy Rios was very good and thorough, and we would want to have him provide service next time too. He took time to explain the process and did a very nice job.

Report a concern   September 19, 2025 — Rated 10 out of 10 by S.F. Zerorez Los Angeles
What do you like about our products and services?

Prompt, professional and effective.

Report a concern   September 19, 2025 — Rated 10 out of 10 by D.S. Zerorez Los Angeles
What do you like about our products and services?

Zerorez has been my go to for many years. Eduardo (if my memory serves me correctly) has been the best technician so far. He was at the house for 5ish hours and all the work was done with quality and care. Thank you.

Report a concern   September 18, 2025 — Rated 10 out of 10 by L.H. Zerorez Los Angeles
What do you like about our products and services?

Matt was very friendly and Knowledgeable and did a great job

Report a concern   September 18, 2025 — Rated 10 out of 10 by K.E. Zerorez Los Angeles
What do you like about our products and services?

The carpet looked amazing after the service!! I was extremely pleased since the carpet
is very old and looked like new after the service.

Report a concern   September 17, 2025 — Rated 10 out of 10 by C.S. Zerorez Los Angeles
What do you like about our products and services?

Will arrived right on time. He was friendly. He looked over the job and explained what he was going to do. He did a great job and had me check it out before asking for payment.

Report a concern   September 17, 2025 — Rated 10 out of 10 by J.K. Zerorez Los Angeles
What do you like about our products and services?

The technician Sal Alvarez was excellent!!!

Report a concern   September 17, 2025 — Rated 10 out of 10 by L.N. Zerorez Los Angeles
What do you like about our products and services?

Everything was great!

Report a concern   September 17, 2025 — Rated 10 out of 10 by P.J.J. Zerorez Los Angeles
What do you like about our products and services?

Great job!

Report a concern   September 16, 2025 — Rated 10 out of 10 by M.C. Zerorez Los Angeles
What do you like about our products and services?

polite, friendly, helpful and the work was excellent

Report a concern   September 16, 2025 — Rated 10 out of 10 by J.M. Zerorez Los Angeles
What do you like about our products and services?

Easy to make appointment
Follow Up Commuincation
Price was valued at what we received
The gentlemen who cleaned carpets (Will) was punctual, courteous and did a FANTASTIC job cleaning the carpets!

Report a concern   September 16, 2025 — Rated 10 out of 10 by Sandra Allbee Zerorez Los Angeles
What do you like about our products and services?

I have been using Zerorez for my carpets for many years. This week I had them not only do my carpets but also clean out my vents. Eduardo has been the technician I always request for the carpets but this time he came with a helper to clean out the vents. He did a fabulous job and he assured me that the person coming to clean the carpets would take equally good care of us. Kudos to the Personnel Department of Zerorez for hiring excellent people. Their prices are fair and their work excellent. I asked if they cleaned ceiling fans, but they do not. Would love to see that added!

Report a concern   September 16, 2025 — Rated 10 out of 10 by L.H. Zerorez Los Angeles
What do you like about our products and services?

Very thorough and quick.


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