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based on 34633 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
On time, professional, courteous service. Thoroughly cleaned the carpets of all stains and tidy up everything before leaving. I believe the representatives name was Marcel very nice friendly guy. Did an excellent job.
Amazing job! Our carpets look completely different!
The technician worked with me and explained everything
Easy to schedule, no stiffness after carpet dried, arrived on time Jorge was great and yes my carpets are beautiful
Excellent cleaning and very timely
Fast service
Outstanding
Beautiful results cleaning light color carpet.
Jorge Martinez has cleaned my floors carpets and furniture the last 3 years. The experience is excellent. He arrives on time and does a wonderful job. The products he uses are excellent. No mess, and no odour. I have limestone floors which are very hard to maintain and Zerorez does a far better job than companies that specialize in cleaning stone flooring. I highly recommend Zerorez
Susan R
My carpets always look good after service
Very professional and courteous young man.
Your website did NOT make it clear that I’d be subject to an additional $50 fee for someone to bring a portable unit, since my home was a 4th floor apartment. I feel the pricing wasn’t transparent, and it caught me off guard to only find out about extra fees by a phone call later when I called in to reschedule my appointment timing. I’m disappointed in the quality of cleaning as well, and was more hopeful in the outcome as some higher traffic areas are still not very clean. I only lived here 15 months and the carpets, although not new, appeared clean when we moved in.
Rudy was very knowledgeable, was very careful around furniture and corners, and did a great job.
It’s quick. The technician was personable. The carpets are clean.
Your guy Matt was very professional and Knowledgeable. He did a great job.
The cleaner arrived on time and discussed the job with me. He finished on schedule.
Maurice is excellent, answers my questions and is easy to talk to. He also called with arrival time updates. I also like that there is very little smell to your product.
Good job carpet cleaning
Great service, clean without soap residue
Great service, thorough, professional.
Brandon was very nice and worker hard to clean my carpet I will.have him come out again.
Everything.
Very easy to set up appointment.
I had to delay my appointment because of illness. The appointment was moved and the promotional discount was kept in effect.
Horrible service. Rude person. Need a refund. This is absurd.
always a great job. always on time
The technician informed me of his timeline and arrived and said he would. The job was completed within an acceptable timeframe and the floors look as good as new.
You technician Brendon was the best we have had from your company. Professional, friendly, thorough and he paid attention to detail. The carpet looks great and we will request him the next time we need service.
Our technician was excellent, he did a great job.
Brandon was very thorough in cleaning our caroet. We are very satisfied by the service.
I love how there is no leftover residue after things are freshly cleaned. There is nothing leftover to attract dirt.
I also enjoy how professional the technician is. He used great care with our house and took his time to do a thorough cleaning and thorough cleanup thereafter.