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based on 35120 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Nice clean smell. Great couch cleaner
Rudy gives excellent service.
Great job! Very professional floor cleaner!
Easy to get appointment, service was relatively quick, technician was friendly.
Excellent service. Technician was polite explaining the process and did a perfect job
The cleaning technique is the best. We have 30 yr old carpet that you having been cleaning almost as long. It looked great when the tech left.
Excellent, Caring, knowledgeable, professional & efficient Service, especially from the Tech, Julio Castro who singlehandedly did a great job cleaning our carpet. Also it was a very good experience with the process from getting info, to booking to completion. Felt very good about the type of products used to clean our Carpet & how fresh & clean they felt afterwards. It took a very reasonable amount of time for it to dry too.
We are considering using them again for doing our tile floors, Air Vents, etc.
Rushed through missing areas and I felt like I had to micro manage the job. There were still spot areas that I had to clean myself.
I like how clean my carpet gets. There is no residue and the carpet feels so soft and clean. Also there is no scent left behind.
punctualilty. The crew arrived an hour earlier than expected. Quality. The carpet had some high traffic areas that needed special attention and the dirty carpet was cleaned to perfection withougt any odor. Satisfaction. The carpet was cleaned in less than an hour.
That my concerns with my initial service were quickly and respectfully listened to, and immediately resolved. No company can guarantee that every tech and every service will result in a client’s satisfaction. But Zerorez did not hesitate to schedule a redo and insure that I was happy with the result. Excellent customer service!
After years of looking for a carpet company, that doesn't use harsh chemicals in its cleaning solutions, I finally found one: Zerorez.
I am very, very happy with the results!!!
Affordable. Dependable. The best in the business. No one else will ever clean my carpets.
Quality work. Good worker. Very professiional.
Your techs are friendly and the service is great.
Maurice did a great job!! Carpets looked like new.
Great service :)
I've been using your company fir a long time, I had to call you to come back the last time because they didn;t get the stain out the first visit.
A majority of my spots came back. I feel there is more that you could of done!
The technician was friendly and nice, but he didn't wash the back of my couch or one of the chairs. He rushed through the service.
From what I can see, Zerorez has an excellent and well deserved reputation. My sweet (late) wife used to have Zerorez come every couple years to clean some of our rugs, especially the very large one. She was always pleased as they always seemed to do a good job. It has been 2 or 3 years and I found time to arrange for them to return. When I contact Zerorez, they respond! When you call Zerorez, a real person picks up quickly. And they're nice! That alone is a difference maker. Prices are very reasonable. Marcel was the technician who came this time. He was exceptionally friendly and helpful. I am very pleased and I know my darling wife would be happy too. Thank you again, Zerorez!
JEFF did a very good job for us. He was friendly, professional, and answered our questions.
George was professional and did an amazing job cleaning our carpets. He was efficient and got them looking good as new. Thank you!
Jason your service rep. did a great job and was so professional and respectful.
Great communication and associate was very quick, kind and patient with all my questions. Wiil use again.
Everything went great, Brandon was Professional, Knowledgeable & Great Customer Service Skills. I will use them again.
The technician was prompt and very polite. He worked quickly and very efficiently. The carpets look great!
Your service is good and the product is good.
Zerorez came and cleaned my tile on the floor and on the counters. It came out excellent.
I will hire them again
Think twice before using soap to clean. The stains will always reappear.
No bad smells just clean smelling products. Cleaned my white sofa perfectly and it was dry in less than an hour and a half.