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based on 34849 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The skill and conscientious work of our technician. We always request Matt Hammond. We also appreciate that the Zerorez process does not leave residue on our carpets.
I think this company does a great job on Old carpets, drying time was longer than I expected. Don't schedule online I never got a call back to confirm that I had to call and talk to a person.
The technician was great. He was very polite and explained the process to me.
Matt did a very good job.
Great technician. Great resullts
Jerod was our technician. He was professional, courteous and did a fantastic job to bring our carpets back to looking brand new.
Name removed
Brandon did an excellent job for us. He was professional and thorough. Brandon was meticulous which made us add furniture cleaning and an area rug. We highly recommend Zero Rez and Brandon.
Service person was great.
It’s always an easy service and the carpets are clean. Friendly staff and easy to schedule.
Thorough, efficient, and very friendly.
I just feel like, sometimes the carpets get super clean, other times, not so much. I think It depends on the persistence of the technician. Some of them will go over areas repeatedly, others only once unless I ask them to go back over an area.
On time, listens, cleans thoroughly, doesn’t over charge!
Great service experience, I’ll reach again next time
My technician, Will, was very friendly and he did a great job cleaning my carpets.
Great cleaning work and amazing team. Love Rudy!
Very professional. He called prior to arrival and arrived on time. Very professional cleaned even where I asked under bed He was great helped me take down wooden desk and gave me carpet shields to put underneath. He left extra shields He was fast and cleaned my carpets so they look almost brand new.
The representative that came on Dec. 30th did the most thorough job we have had from ZeroRez. I really appreciated all his efforts.
Easy to book online. Great customer service. The technician called 30 minutes out. He was friendly and efficient. No harsh chemicals and pet friendly.
Great service from Matt Howard and quick job!
The technician was prompt and presented himself well. I wish I could remember his name! He did a great job on my carpet. This is the second time I have used Zerorez and will definitely be a continuing customer.
The technician was great.
Always there on time, gets the job done beautifully, makes great suggestions for keeping things clean, very friendly staff
William was very good. I would recommend him anytime he was on time. Did a great job. I’m very happy.
George did a professional job not rushing and taking time to clean our carpet.
I had a very good experience as always. We have been using ZeroRez since several years.
Good service man.
The zerorez technician Jorge was very polite and professional. He did a very thorough job cleaning our tile floor and carpet, and he was very quick and efficient. He treated our hone as if it were his own taking extra precaution and care not to damage our walls snd wood floors. I will definitely us zerorez again and hope to have Jorge as the technician who cleans ours floors.
Services are well-priced. Cleaning techs are always punctual, friendly, efficient, and communicate well, and they take great care to keep my home clean and undamaged. My upholstery, rugs, and tile always come out perfectly clean. Extremely impressed!
timeliness and great staff
This is the third time that I used Zerorez to get my carpets clean. I continue to use them because of their professionalism and customer service. They are fast, communicate what they are doing and friendly.