Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34423 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 9, 2025 — Rated 9 out of 10 by L.R. Zerorez Los Angeles
What do you like about our products and services?

we liked our technician and he worked in a timely manner

Report a concern   October 9, 2025 — Rated 10 out of 10 by Sidika Kilic Zerorez Los Angeles
What do you like about our products and services?

The carpet was very soiled, and the team did a good job. However, there are still spots that look bad. It takes a long time to dry.

Report a concern   October 9, 2025 — Rated 10 out of 10 by T.R. Zerorez Los Angeles
What do you like about our products and services?

Great job and friendly people. Efficient and professional

Report a concern   October 9, 2025 — Rated 10 out of 10 by C.P. Zerorez Los Angeles
What do you like about our products and services?

Quick, clean and Friendly!!!!

Report a concern   October 9, 2025 — Rated 10 out of 10 by Linda Edris Zerorez Los Angeles
What do you like about our products and services?

I have used Zerorez for over 20 years. I truly believe that is why my carpet lasted so long. It was a no-brainer that when we replaced the living and dining room carpets in 2023, Zerorez would be the ones to keep them looking brand new. The techs are always on-time, professional, and thorough. I expect that my new carpets will last as long as my previous ones with Zerorez keeping them looking their best. I couldn't recommend this company any more highly. They're truly the best!

Report a concern   October 8, 2025 — Rated 9 out of 10 by Y.L. Zerorez Los Angeles
What do you like about our products and services?

Available on short notice

Report a concern   October 8, 2025 — Rated 10 out of 10 by J.H. Zerorez Los Angeles
What do you like about our products and services?

Your rep was very thorough and professional

Report a concern   October 8, 2025 — Rated 10 out of 10 by Jill Chiascione Zerorez Los Angeles
What do you like about our products and services?

I have been using Zero Rez for many years and I wouldn't trust my carpet or Flooring to any other company. They are the best. Matt has consistently done a great job and I highly recommend him. He is knowledgeable and gives advice on any particular issues that we may have

Report a concern   October 8, 2025 — Rated 10 out of 10 by Karen Davis Zerorez Los Angeles
What do you like about our products and services?

Best carpet cleaner! Rudy was fantastic. Very professional. Will be using again

Report a concern   October 8, 2025 — Rated 5 out of 10 by S.K. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

I have been using your service for 20+ years and am always happy with the technicians and the results. However, this time I was very disappointed in your new customer service call center. In the past when you have run a 3 room special, you have done my one room of carpet that is left in my house along with my stairs for the special price. This time I was told your policy has changed and you could no longer do that. Disappointed in this policy change.

Report a concern   October 8, 2025 — Rated 10 out of 10 by J.S. Zerorez Los Angeles
What do you like about our products and services?

Just always a good job done

Report a concern   October 8, 2025 — Rated 5 out of 10 by A.J. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

My carpet was cleaned one week ago today. Today there are areas that look as though they need to be cleaned. My carpet is old but is of good quality. We (and others) wipe our/their feet upon entering.

Report a concern   October 8, 2025 — Rated 10 out of 10 by Edward Warpeha Zerorez Los Angeles
What do you like about our products and services?

I was very happy how well Brendon cleaned our carpet.

Report a concern   October 8, 2025 — Rated 10 out of 10 by J.G. Zerorez Los Angeles
What do you like about our products and services?

Clean

Report a concern   October 8, 2025 — Rated 10 out of 10 by G.S. Zerorez Los Angeles
What do you like about our products and services?

good service

Report a concern   October 8, 2025 — Rated 10 out of 10 by L.R.Q. Zerorez Los Angeles
What do you like about our products and services?

I was very happy with the finished results. Jorge, of Zero rez is very professional and efficient.

I highly recommend Zero rez !!

Report a concern   October 8, 2025 — Rated 10 out of 10 by J.J.B. Zerorez Los Angeles
What do you like about our products and services?

Your products work very well and your employees are very helpful.
We appreciate all they do.

Report a concern   October 8, 2025 — Rated 10 out of 10 by Anita Macias Zerorez Los Angeles
What do you like about our products and services?

Great results every time. Carpet & Tile cleaning.

Report a concern   October 7, 2025 — Rated 10 out of 10 by G.F. Zerorez Los Angeles
What do you like about our products and services?

Great job.

Report a concern   October 7, 2025 — Rated 10 out of 10 by Greg Ngoes Zerorez Los Angeles
What do you like about our products and services?

Service was great and technician did an excellent job in cleaning the carpets in some very high traffic areas with a lot of stains and got them out.

Report a concern   October 7, 2025 — Rated 10 out of 10 by K.Z. Zerorez Los Angeles
What do you like about our products and services?

Excellent work, friendly and professional technicians

Report a concern   October 7, 2025 — Rated 10 out of 10 by L.S. Zerorez Los Angeles
What do you like about our products and services?

the technician was on time, actually a bit early was polite was fast and the carpets turned out great

Report a concern   October 7, 2025 — Rated 10 out of 10 by B.L. Zerorez Los Angeles
What do you like about our products and services?

Cleanliness and professionalism

Report a concern   October 7, 2025 — Rated 10 out of 10 by John Hatzidakis Zerorez Los Angeles
What do you like about our products and services?

The service technician was clean and extra thorough , great job !

Report a concern   October 7, 2025 — Rated 10 out of 10 by Carol Iacoviello Zerorez Los Angeles
What do you like about our products and services?

I love your carpet cleaning services. I have used your company for over 12 years now. Your employees who clean my house are so efficient and very courteous.

Report a concern   October 6, 2025 — Rated 10 out of 10 by S.W. Zerorez Los Angeles
What do you like about our products and services?

Wonderful zerorez workers. They are hard workers and very friendly. They seem to like their job. They aim to please.

Report a concern   October 5, 2025 — Rated 10 out of 10 by Audrey owens Zerorez Los Angeles
What do you like about our products and services?

The service was excellent. The provider was professional yet friendly.

Report a concern   October 5, 2025 — Rated 10 out of 10 by J.M. Zerorez Los Angeles
What do you like about our products and services?

Brandon was professional and friendly. I was pleasantly surprised at how clean my carpet looked afterward. I’m very happy with the service and would highly recommend it.

Report a concern   October 5, 2025 — Rated 10 out of 10 by C.G. Zerorez Los Angeles
What do you like about our products and services?

Professional and good results

Report a concern   October 5, 2025 — Rated 10 out of 10 by T.S. Zerorez Los Angeles
What do you like about our products and services?

Great price! Maurice, the technician, arrived on time, was very professional, listened attentively to my concerns since our carpets are 23 years old and was excellent at his job! The carpets look great, and I liked the fresh smell of the cleaning solution. Will definitely use Zerorez again next year. I will ask for Maurice again too.


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