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based on 34423 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Our white Carpet, which is 35 years old, has never looked so clean! Outstanding service. Matt is so great and efficient.
Thank you!
No chemical smell. Customer Service excellent. 
Brandon did a great job. 
I love that ZeroRez does not use any harsh chemicals, they are on time with a heads up of approximately when they will arrive, answers all questions with patience and are very knowledgeable about how best to clean problem areas. Our house practically sparkles after they clean our carpet and tile floors! And best of all, it stays clean longer than other carpet cleaners because there is no residue left behind. Our technician, Matt, was extremely knowledgeable and thorough that left us amazed and very satisfied!
Sal, your technician, is amazing!! He works hard and is very diligent. He does such a good job
Brandon did a wonderful job cleaning our 30
Year old white burber carpeting yesterday! We will definitely request Brandon next time! 
Brandon was cordial ,professional and excellent in every way!
Technician did a great job
The services was fast and they guys were courteous.
The technician was on time and very pleasant to be around. Explained what he was going to be doing and went to work. He was so incredibly nice. I would like to have him on my next service. Carpet looks great!!
Lee was absolutely fantastic. Professional and went above and beyond our expectations!
The service tech, Marcel, did an outstanding job. He took extra care to clean the edges and went above and beyond to ensure that our carpets were cleaned perfectly.
Service was on time. Very nice man and worked hard and cleaned my carpets. They were a mess! Looks great!
I am so happy with the work that Eduardo did from Zerorez! He cleaned my kitchen tile and grout and it looks great! He also cleaned our couches that I wanted to get rid of before but now they look so much better and I'm not embarrassed to have company over anymore. I highly recommend!
My carpets look fresh and new every time there cleaned. Very friendly and on time.
On time. Rugs look very clean!
Apologize and have a manager call me. The young man lied claiming I wanted to reschedule.  It took 4 days for me to prepare the house for the cleaning due to my health and have 7 days of appointments at City of Hope beginning the next day, so I wouldn’t have canceled. I asked for a manager and was refused. 
Second the tile and grout cleaning showed no difference. I only did it to clean the grout around the toilet and no change. The carpet and wood floors are fine. Been a client for my office and home for numerous years. No more unless Livingston calls me.
Prompt, efficient service.
Matthew Hammond did a great job.
Good service from technician. Quick dry.
He did a great job.
Service was on time
Men were friendly, efficient and neat
I have used Zerorez for several years now. Their technicians are knowledgeable and most helpful. We have had Jeff for the last 2 years and he is easy to work with and helps with scheduling.
George was a great technician. He called me twice to update me on his arrival time, and showed up on time. He was very careful around furniture that couldn't be moved.
My carpets look great, and they dried very quickly! I love that they don't use chemicals, and would definitely refer them and use them again!
Very good job and Ferando was really great. Thanks!
On time
Advance notice
Friendly service people
The Serviceman was knowledgable and did the job well. The carpets are clean and fresh.
grout lines still dirty. flooring looks like it has a haze film on it
Prompt and good service.
The mattress cleaning was good. The carpets seem dirtier than before. I've went over it 3x with my Bissell and I'm still pulling dark water. Id like a refund for the carpet cleaning.
 
   
   
  
Francisco not only cleaned the carpets, but also was respectful and careful.