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based on 34849 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Sal was excellent. very professional
Friendly workers, very helpful. My couch was cleaned so well, my rugs not great.
good young men
Service Tec was great, easy to work with and efficient. We always get a great result.
Show up on time, friendly, and did a great job. Was dry in a couple hours. Thank you
Technician did a good job and was courteous
Immediate service . No soap used so no residue or stain return. I request Sal every time . His knowledge and efficacy is the best. They always answer the phone and yes an actual person!!!!
Our technician, Will, was amazing! He did an outstanding job cleaning our carpets and some of our tile. He was extremely courteous and enthusiastic. He was a pleasure to have in our home.
Terrific technician and great service
Fast and clean without soapy residue
They did a good job getting rid of regular dirt stains, but they didn't get rid of the bloody stains. There are small blood stains on the carpet from when my son had a nosebleed. Those stains are probably a couple of months old, and I can still see them after the cleaning.
Cleaner did an excellent job.
Jason did a great job
I have used Zerorez for many years and have never been disappointed. They always call 30 minutes prior to arrival to let you know they are on the way. Yesterday Brandon came and went the extra mile and trying to get the stains out of my carpet. He was pleasant and very professional. I will continue to use them in the future and highly recommend this company.
No smell or oder
They didn't clean either the bedroom closet or the upstairs loft closet.
The operator was effective and attentive. Did excellent work. 9 on a scale 1 to 10 because nothing is perfect so that’s my highest rating.
Will recommend your company.
Thanks!
I am beyond satisfied I am blown away. The results of my carpet cleaning so far exceeded my hopes and I would say the results are a miracle. Thank you for your exceptional work.
Job well done! Jeff (I think, sorry) methodically cleaned our carpets taking care to tackle any dirty spots while being careful not to ding baseboards and walls and suction excess water. We also got carper protector for our stairwell; let's hope it does the job and makes the carpet easier to keep clean until the next deep clean. Also, price was reasonable for my area in OC.
P.S. The cleaning was done with the usual steam clean process and not their proprietary Zr lifter.
Matt and CJ were great. The carpet looks swell.
Marcel is the best. Hang on to him... treat him right.
Technician Edwardo and Victor very professional and did a great job and they vacuum and cleaned before they leave
Maurice was very professional. He did a awesome job. I will be calling for him to come back as soon as I get things moved around.
I have a carpet cleaning on Wednesday this week. The technician doing the job today is Brendan. He did a wonderful job.I gave him a 5 star for his service.
Thank you Brendan!
That it is exactly what I expected
My carpet is a high pile Mohawk about 6 yrs old. The upstairs traffic pattern areas looked somewhat darker than the other areas. I called Zerorez and a wonderful man (Marcel) showed up to clean 4 rooms and 2 hallways. The difference is incredible. I could not have asked for a better outcome. Thank you Marcel!
The technicians always do a good job.
No soap residue, which makes carpets get dirtier faster. Jules, soft when dry instead of stiff.
the way jorge pretreats all my heavy traffic aeras and how he gets most of the water out of carpet so it dries faster
The lack of a strong chemical smell.
I am now especially pleased with the "Agitator" that was used.