Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34423 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 5, 2025 — Rated 9 out of 10 by A.T. Zerorez Los Angeles
What do you like about our products and services?

Francisco not only cleaned the carpets, but also was respectful and careful.

Report a concern   October 5, 2025 — Rated 10 out of 10 by S.G. Zerorez Los Angeles
What do you like about our products and services?

Our white Carpet, which is 35 years old, has never looked so clean! Outstanding service. Matt is so great and efficient.
Thank you!

Report a concern   October 5, 2025 — Rated 10 out of 10 by J.R. Zerorez Los Angeles
What do you like about our products and services?

No chemical smell. Customer Service excellent.
Brandon did a great job.

Report a concern   October 4, 2025 — Rated 10 out of 10 by J.N. Zerorez Los Angeles
What do you like about our products and services?

I love that ZeroRez does not use any harsh chemicals, they are on time with a heads up of approximately when they will arrive, answers all questions with patience and are very knowledgeable about how best to clean problem areas. Our house practically sparkles after they clean our carpet and tile floors! And best of all, it stays clean longer than other carpet cleaners because there is no residue left behind. Our technician, Matt, was extremely knowledgeable and thorough that left us amazed and very satisfied!

Report a concern   October 4, 2025 — Rated 10 out of 10 by Sara Bolliger Zerorez Los Angeles
What do you like about our products and services?

Sal, your technician, is amazing!! He works hard and is very diligent. He does such a good job

Report a concern   October 4, 2025 — Rated 10 out of 10 by Geri Ghiselin Zerorez Los Angeles
What do you like about our products and services?

Brandon did a wonderful job cleaning our 30
Year old white burber carpeting yesterday! We will definitely request Brandon next time!

Report a concern   October 4, 2025 — Rated 10 out of 10 by P.N. Zerorez Los Angeles
What do you like about our products and services?

Brandon was cordial ,professional and excellent in every way!

Report a concern   October 4, 2025 — Rated 10 out of 10 by C.M. Zerorez Los Angeles
What do you like about our products and services?

Technician did a great job

Report a concern   October 4, 2025 — Rated 10 out of 10 by Rhoda Belizario Zerorez Los Angeles
What do you like about our products and services?

The services was fast and they guys were courteous.

Report a concern   October 3, 2025 — Rated 10 out of 10 by Earlene Lowery Zerorez Los Angeles
What do you like about our products and services?

The technician was on time and very pleasant to be around. Explained what he was going to be doing and went to work. He was so incredibly nice. I would like to have him on my next service. Carpet looks great!!

Report a concern   October 3, 2025 — Rated 10 out of 10 by Vicky Ross Zerorez Los Angeles
What do you like about our products and services?

Lee was absolutely fantastic. Professional and went above and beyond our expectations!

Report a concern   October 3, 2025 — Rated 10 out of 10 by H.L. Zerorez Los Angeles
What do you like about our products and services?

The service tech, Marcel, did an outstanding job. He took extra care to clean the edges and went above and beyond to ensure that our carpets were cleaned perfectly.

Report a concern   October 3, 2025 — Rated 10 out of 10 by Kim Shepard Zerorez Los Angeles
What do you like about our products and services?

Service was on time. Very nice man and worked hard and cleaned my carpets. They were a mess! Looks great!

Report a concern   October 3, 2025 — Rated 10 out of 10 by M.C. Zerorez Los Angeles
What do you like about our products and services?

I am so happy with the work that Eduardo did from Zerorez! He cleaned my kitchen tile and grout and it looks great! He also cleaned our couches that I wanted to get rid of before but now they look so much better and I'm not embarrassed to have company over anymore. I highly recommend!

Report a concern   October 3, 2025 — Rated 10 out of 10 by Susan McGunegill Zerorez Los Angeles
What do you like about our products and services?

My carpets look fresh and new every time there cleaned. Very friendly and on time.

Report a concern   October 3, 2025 — Rated 10 out of 10 by J.F. Zerorez Los Angeles
What do you like about our products and services?

On time. Rugs look very clean!

Report a concern   October 2, 2025 — Rated 0 out of 10 by D.S.O. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Apologize and have a manager call me. The young man lied claiming I wanted to reschedule. It took 4 days for me to prepare the house for the cleaning due to my health and have 7 days of appointments at City of Hope beginning the next day, so I wouldn’t have canceled. I asked for a manager and was refused.
Second the tile and grout cleaning showed no difference. I only did it to clean the grout around the toilet and no change. The carpet and wood floors are fine. Been a client for my office and home for numerous years. No more unless Livingston calls me.

Report a concern   October 2, 2025 — Rated 9 out of 10 by M.C. Zerorez Los Angeles
What do you like about our products and services?

Prompt, efficient service.

Report a concern   October 2, 2025 — Rated 10 out of 10 by J.I. Zerorez Los Angeles
What do you like about our products and services?

Matthew Hammond did a great job.

Report a concern   October 1, 2025 — Rated 10 out of 10 by Philip Michael Zerorez Los Angeles
What do you like about our products and services?

Good service from technician. Quick dry.

Report a concern   October 1, 2025 — Rated 10 out of 10 by V.R. Zerorez Los Angeles
What do you like about our products and services?

He did a great job.

Report a concern   October 1, 2025 — Rated 10 out of 10 by J.F. Zerorez Los Angeles
What do you like about our products and services?

Service was on time
Men were friendly, efficient and neat

Report a concern   October 1, 2025 — Rated 10 out of 10 by Marilyn Harvey Zerorez Los Angeles
What do you like about our products and services?

I have used Zerorez for several years now. Their technicians are knowledgeable and most helpful. We have had Jeff for the last 2 years and he is easy to work with and helps with scheduling.

Report a concern   October 1, 2025 — Rated 10 out of 10 by C.R. Zerorez Los Angeles
What do you like about our products and services?

George was a great technician. He called me twice to update me on his arrival time, and showed up on time. He was very careful around furniture that couldn't be moved.

My carpets look great, and they dried very quickly! I love that they don't use chemicals, and would definitely refer them and use them again!

Report a concern   September 29, 2025 — Rated 9 out of 10 by L.E. Zerorez Los Angeles
What do you like about our products and services?

Very good job and Ferando was really great. Thanks!

Report a concern   September 29, 2025 — Rated 10 out of 10 by J.F. Zerorez Los Angeles
What do you like about our products and services?

On time
Advance notice
Friendly service people

Report a concern   September 29, 2025 — Rated 10 out of 10 by K.K. Zerorez Los Angeles
What do you like about our products and services?

The Serviceman was knowledgable and did the job well. The carpets are clean and fresh.

Report a concern   September 28, 2025 — Rated 0 out of 10 by M.C. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

grout lines still dirty. flooring looks like it has a haze film on it

Report a concern   September 28, 2025 — Rated 10 out of 10 by B.S. Zerorez Los Angeles
What do you like about our products and services?

Prompt and good service.

Report a concern   September 28, 2025 — Rated 0 out of 10 by D.K. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

The mattress cleaning was good. The carpets seem dirtier than before. I've went over it 3x with my Bissell and I'm still pulling dark water. Id like a refund for the carpet cleaning.


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