What our clients think of us!

Dependability, professionalism

Best carpet cleaner company I have had in a long time but I am a little concerned that it takes so long to dry!

Fast service and great results

Aaron done a distaste’s job!! Spent time and wasn’t in a hurry even though it was getting late
We ALWAYS refer Zerorez

Alex was great a hard worker and was thorough. Some of the stains reappeared.

The best carpet cleaning in the business!

Zerorez did a great job cleaning the carpet.

I would be more apt to suggest your company to others if you didn't add so many stipulations that change the advertised price to something much higher.

We had a great cleaner this time. The staff you sent was excellent

The rep that serviced us was very pleasant to talk with and very accommodating. His name is Alex and I would highly recommend him for whoever he works for. As for the Zerorez process, time will tell. Very pleased as of now.

On time and always friendly!

Easy to book an appointment, good techs, happy with end result. Fair price.

I was amazed that he was able to get old blood out of the carpet completely. They are beautiful and fluffy. William did a great job.

Sal arrived and was professional, informative and very patient as he explained every bit of the process. Plus, my carpets - which were overdue for cleaning - now look beautiful! He took his time to do an exceptional job.

I had never had my furnature cleaned and I was so impressed with the care Technician Jeff took. He explained what he was doing so that I could fully understand.

I will for sure use you again.

Staff was friendly and professional

We use Zerorez exclusively for our carpet cleaning. The process is superior to other methods. The lack of residue after cleaning means the carpet stays cleaner for a longer period.

Everything about the business was very professional yet friendly. The carpet looks beautiful and there is no chemical smell. It dried within a full day. Alex did a great job.
Thankyou Alex.

Did a great job.

Great service.

Speedy and great service! Francisco did an amazing job!

The service was good, as expected.

Carpets always come out so clean with no residue and the techs are always so professional and knowledgeable.

stain on carpet did not come off.

The technician did an excelent job and the price was fair and they did not try to charge me extra costs.

I loved the professionalism of my technician and how thorough he was while working. I could tell he took the time to go over bad stains and really did his best

First time user at home and office.
Great service and people.

We're happy and will use again :)

Professional and quick!!

I did a thorough vacuuming of our carpet before the technician arrived

- our recent service was carried out very professionally and kindly, the technician was very thoughtful. I told him the last couple times we had done our stairs and hall they were cleaned very well but stayed wet for at least 4 days so was wondering if that was normal, he told me that should not happen, but I told him it is fine whatever he can do, just do his best and I appreciate it. I noticed he went pretty fast on the washing, and then did 2 passes dry-only. It seemed to take less time than prior visits. I was a bit concerned the washing wasn't deep and thorough enough, but was happy at least he took so much care to make sure it dried well, and it was! It was dry in just a few hours and completely by the next morning. I figured the extra drying steps he did would aid in cleaning anyway by extracting the water.

- however, our carpet started to smell musty after just a couple days, where in the past it smelled fine for a long time and smelled very clean. I had previously paid for the odor treatment in prior years because we inherited this carpet from prior tenants. It turned out to be a very expensive carpet that is not made anymore, and I don't want to replace it. So I hoped that annual cleaning from your service will help. We don’t have any pets but I think prior owners did.

What do you advise in this situation? I'd like for them to do a very thorough and deep washing as they did in prior years, but also make sure it does not stay wet for many days and all the moisture is properly removed, but is that too much to ask? Maybe I should pay for the odor removing step again?

Thanks so much,
Name removed

Non toxic products. The spots and stains don't come back after cleaning. My carpets look great!

My first disappointment from zerorez. I had grease from my garage door get on my shoe and then on carpet. Tech tried to remove with no success. He did say he called supervisor to request further guidance but no change or improvement.

This has happened once before and the technician I believe was Sal was able to take this out. He also told me he did not want to "risk" cleaning wool rug but was still charged or no change to final price.

Finally, I cannot say for sure but the tech. probably has something to do with my reading glasses missing. They were near the area where he was cleaning in Master bedroom, but after he left I could not find. It would be foolish to steal because they are to my perception. I am thinking they were damaged but did not want to tell. It would be ok with me if they were damaged and he told me, everybody makes mistakes, but hopefully I will find out the truth. I am a pretty minimalist, so glasses just stay next to reading area. I fully admit I could be wrong, but high probably I am not. I sent a text to Irvine regarding this, its two days later and glasses are still missing. I ordered some grease stain remover from Amazon so I will see if that works.