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based on 34718 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your carpet cleaning is the best
Levon was very efficient and friendly.
Great customer service. My technician, Sal, was so knowledgable and helpful and did a wonderful job of explaining every step of his process. Because of him my carpets look amazing and feel so good, almost like new.
I like that the quotes are given and that is the price that is charged unless you decide to go with something last minute that is extra.
Good Orange County franchise. Sal talked about what a great company it is to work for and how the people support one another. This is the type of company I like doing business with and will continue to use them for my carpet cleaning.
The rugs look great--even the two bad stains on our stairs are gone!
Livingston did a great job
everything.
good communication from tram, great service, the carpets get really clean
The tile didn't come as clean as I expected or compared to the last time I had you clean the same time in my other house
Clean up the stain from my dog very well
I would say two things that irked me. One I should have been given a call when the gentleman was done so that I could turn the alarm back on and Two the fact that the vehicle that was used for this service leaks oil and stains are now on my driveway.Other than that I have no idea how long it took since I don't get home till late in the evening.
Robert was very professional and thorough. I can't say I know how the product used will work. I'll give it some time. I was wondering if you recommend a carpet protector spray
after cleaning ?
I LIKE THE GREEN CLEAN THAT
YOU USE, NO HARSH CHEMICALS, SAFE FOR PETS, AND COURTEOUS WORKERS.
Thank you for coming out same day to take care of my pet stain!! Job well done!
The thoroughness and carefulness or worker (Robert Keith). Also the superior results...especially of our stairway...considering our carpet is 15yrs old! Thank you very much Zerorez and Robert!! Nancy and Name removed Ryan
The only change would be price.
Makes my carpet look like new again.
Have been a long time customer , Very happy with the service.
Eduardo is excellent. Always arrives on time. Very professional, helpful, and knowledgeable.
Robert is my "go to" man to clean my carpets, furniture and tile. He's always punctual and does an amazing job. He goes above and beyond to make sure my home is clean. In particular I love that your water does not contain any chemicals or soap that could linger on my carpets and furniture.
Further, your spot remover is the best I have ever found. Recently a baby threw up chocolate on my carpet and it only took two tries to get the spots out. I like it so much I just ordered 2 more bottles. My recommendation "buy it". It's not only a great product but affordable.
Great job cleaning the tile grout
Amazing product. I was ready to replace the carpet. NO NEED. Zeroes to the rescue. With 2 grand children the carpet is hit with juice and all kinds of spills. Zeroes takes care of it all. We also have the tile on the entryway done as well. Love the product and the Service Team.
Continuously deliver great cleaning.
Robert called on time. Arrived when he said he would. Was extremely polite and informative. Worked really hard, finished a little earlier than he predicted and did a great job. House finally smells nice! A very professionally executed service.
I like the clean process your company uses. It leaves no residue. Your technician are always polite and thorough. I have used Zerorez twice and would definitely refer you to a friend.
Robert was a very careful and thorough technician. One of the best. Professional and courteous at all times.
The whole experience was very professional. It was a pleasure doing business with Robert. I will consider having the tile in my home cleaned in the future since the cleaned carpeting looks beautiful. Thank you for such great service.
my tech was very fast and professional
Chemical free and consistency with price and cleaning! Y'all always do a great job!
Thorough! Green and not too much residue!!!
Happy with the service. Good job. Quick & cleaned my carpet.
I found it very expensive. The work was good. The person you sent to do the work was very friendly and professional. However, after doing the math, I paid $300 an hour for this service. My lawyer doesn't charge that much.