- Phone: (949) 387-2222
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based on 34718 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly competent service techs. Outcome of the cleaning is excellent.
On time, personable and professional.
Zerorez has great technicians who are friendly and helpful and show up on time. I have been using this company for 20 years.
Your employees are incredibly friendly and knowledgeable and my home smells fresh!
You cancelled the first appointment we made in October because the time was inconvenient for you. You said something about the fire (Canyon 2) Then we made another appointment this month and you tried THREE times to reschedule it. You said you had a gap between appointments and wanted to know if you could come earlier. I repeat, you tried to get us to change three times. The technician did a good job when he arrived but your scheduling department is very inefficient. If we make an appointment and it is confirmed then you should not try to change it. We work; we have a baby and we can't just change times just because it suits your schedule better.
Thorough service. The carpets are like new!
There is no residue and the carpet feels soft.
Carpet is not clean just through money from the window
Text massage the tech with the pictures ,no response
Kieth is a carpet cleaning rockstar! He does a great job and we refer Zerorez to everyone we know.
You haven't done any thing really wrong, but I don't have a lot of friends or family in the area that would be needing your services - it seems the "new way" is hardwood floors, not carpets.
I am a little disappointed in the telephone service when I called to try to find out when the rugs that I had sent out would be returned, even though they kept telling me they would get back to me after talking to the young man that did the work it took 4 phone calls to finally get a response, and the rugs were returned in just a few days after that. The technician told me that he had responded to the office to set a time with me to have the rugs returned, and finally they arrived and in good condition.
Scheduled me very quickly which I needed and the the work was done on time and beautifully.
We were going to replace the carpet. I didn't think the spots would come up, but they did. The room looks great!!! Leona Valley, CA
They did a great job cleaning up a filthy carpet. It was eco friendly so no smell
Very professional service and technician! I like the no residue way of cleaning my carpets and tile. I would highly recommend!
Safe for children. Uses only alkaline water!
The best carpet cleaning system on the planet!!!
You arrive close to the time scheduled.
No chemicals are used which makes it safe for the animals.
Service is always excellent.
Have been using Zerorez for years.
Beverly Last name removed
San Dimas
I like the fact that you don't use chemicals. Your serviceman, Lee, was very efficient and customer friendly. I appreciate a company that is interested in customer satisfaction.
Zerorez always does the best job cleaning our carpets and area rugs. We love that they use their own water supply and that they remove all residue without the use of any chemicals.
I would recommend Zerorez to anyone. We have antique Persian carpets and natural wool carpets that cannot tolerate any products. We also have 2 cats and a dog who do their best to destroy whatever cleanliness we can muster. I have had 4 different Zerorez cleaners come to my house over the years. Each one has been extremely professional, intelligent and very efficient. I have hired no other company in any regard that has had such high caliber workers. They are also a pleasure to have in my home. My carpets are always left in the best condition possible.
Name removed
Burbank
Carpet is spotless. Tech is professional and knowledgeable about fabric content.
Your service people are prompt, polite and fast working. And the Zerorez method gets out all of the stains our puppy has made on our carpet and the spills that the rest of the family contribute. I highly recommend this company.
Our technician was very professional and did a great job!
I like how the carpet always feels nice and soft after it is cleaned. I like how the solution you use is safe and smells good. I like how you hire nice workers.
Livingston did a great job cleaning our grout on our tile floor. It was installed 15 years ago and never sealed, so it got pretty dirty. We forgot what the original color was until it was clean again. Thanks so much for the great work!!
The service Edwardo always does an excellent job.
Did a great cleaning job on 3 pretty dirty couxhes! Thanks!
The service tech (Sal Alvarez) was wonderful and did a great job!
My guy missed the window by an hour.
He was unable to clean my two chairs (turns out they require drycleaning)
He spent 50 minutes cleaning my sofa, which doesn't really look any cleaner, and I paid $344.
So that's a 5.