- Phone: (949) 387-2222
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based on 34888 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great outcome and friendly service.
Easy cleaning great job - a little expensive
I love that you use natural products to deep clean my carpets. They are super clean without any soapy or chemical residue. Thanks for providing an affordable, high quality service!
Every time we have you come out, the price goes up to do the same areas.
Great service, showed up on time. The carpets and upholstery cleaned look great.
Service Tech Rashad Jordan was very professional, friendly, efficient, and did a great job getting everything clean.
The service was quick and no bad smells in the house.
Tile cleaning
Very polite and nice technicians, that you don't use synthetic chemicals.
Technicians are on time, call to let you know when they are coming. Zerorez gets my carpets clean.
Even though we moved the heavy furniture, coffee table, etc. the technician did not even s;ightly move chairs to clean under. In the past with other services they always move the chairs and place paper under them while drying. Not one light piece of furniture was moved in two large rooms. The carpet looks amazing but not moving things at all is not acceptable!
Eduardo did an outstanding job on my carpets. I would definitely ask for him again!
I was surprised/disappointed by the fact that the total due was more than I had expected. When I called to make the appointment, I said that I wanted exactly what I had last time (August 2017). The lady on the phone found that invoice and said so you want the same service? I said yes and the same price. The total was $259. She made the appointment and said that the total for my 12/7/17 appointment would be $259, just like last time. When the technician finished (and he did a fine job, and he did exactly what was done in August), the total was $279. I asked him why it was $279 when I had been told on the phone it would be $259. He said it was out of his hands, because he had to bill what the office told him to bill. He said the office sent him the total of $279. I paid $279, but I was disappointed because I believed it was going to be $259.
Very professional
You do a super good job! I've used your for 10 years and have had no complaints. Your workers are on time, very pleasant.
Really liked that the product did not leave an Oder and it dried so quickly. My carpet looks like new.
Brett was amazing. He knew all about the product. He did an excellent job. He was courteous polite, and very friendly.
Thanks again for a job well done
Good job, thank you!
I just sent your information to Dr Sharon Kelly in Marina Pacifica Long Beach.
I wish you had a treatment for Patio decking and and lamenant flooring......
Great technician. Friendly, knowledgeable and hard working.
Service is good. They partner with management on there work they will do to perform all the cleaning in a safe and efficient manner.
I love the fast dry time of the carpet. The technician offered to move furnitures and asked for my opinion about the result of his work.
They do great work even on old carpeting. They're clean. They're on time. They're work quickly. They're great.
I recommend Zerorez to all my friends and family. I have had incredible results from the cleaning of carpet to furniture. Michael was our service technician and he did an excellent job and has great customer service skills. So glad I heard about Zerorez from KFI 640.
Respond quickly to a request for contact in a prior feedback response.
I will send a separate email.
Ease of contact and making appointments - the person on the telephone was very helpful.
The man who came to do the work was professional, helpful and nice to work with.
The result is great!
I like the lack of chemicals and the friendly people. I am disappointed that the website wasn’t able to make my appointment for me 2 years in a row.
The attendant was very nice and accommodating. He did great work!! My carpet looks better than it ever has!! ( I have used Stanley steamer and chem dry in the past. And my carpets have never looked so good!! Thank you!! I highly recommend zerorez!!
No use of chemical and remaining residue
Friendly technician
Clean carpet. On time appointments.