- Phone: (949) 387-2222
- Visit Website
based on 34888 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Timeliness, Customer Service and of course the actual finished product!
The technician shows up on time and know what to do and get the job done in a timely manner
I like how clean my carpets are when the work is done. I like that there is not detergents or soaps left behind that make the carpet fibers stiff. I like how professional the technicians are. The pricing is clear and the price that I pay is the same price that was presented at the earliest stages of conversation. I feel like the whole experience is communicated well on both ends - confirming in advance and following-up on satisfaction at the back.
Environmentally friendly
I️ had the best carpet cleaning I’ve ever had with Robert from Zerorez. So that being said, I’d recommend Zerorez because of the work quality. However, when i’d Called the office and asked for Robert to come back and clean an area that still had a bit of an odor, never heard back. That was a bit disappointing.
Excellent service for the care of off white carpet and tiles that are beige in color. They look like new!!
Every time you come out to clean it's almost like getting new carpet again, I am so pleased
Not only do they do an excellent job at cleaning the carpets and furniture, but they are on time and pleasant. The technician who did my job had been there before and is fabulous. Very thorough, very professional and also friendly.
Very nice and helpfully technician.
The technician Brett was great and I am very happy with him and the service was good.
My only issue is the cost which I feel is excessive
Thank you very much for a great experience. I had another vendor do the couch before Zerorez cleaned the carpets and there was such a difference in the customer service. Fabulous service, great price, and great results. I am officially a fan and will return as a customer.
The people, their work and the completed job are all great!
My carpets look great and feel soft, the guy that did the work was very knowledgeable and friendly. I have already recommended you to my friends.
Because you always do an excellent job and have just the most amazing techs. The gentleman that came last week was so quick and efficient. Did a great job and was a really nice guy. Thank you for your excellent service!!!!!
Need to update all your trucks.
Robert always does a remarkable job. We always use your service because of him. Thanks again Robert!
No harsh chemicals, good customer service, job well done.
Brian was prompt, efficient and thorough. We're very pleased.
I liked that the products are so natural. Rashad was really thorough and did a great job. My carpets and sofas look amazing
I like the thorough cleaning and the way the finished carpet is so soft.
bedroom carpet has taken 2 days to dry. Cannot believe I was charged $500. $100 for a small rug without almost no nape in the living room. Day after $199 chemdry coupon will not use you again Excessive charges!!
Good communication on the phone and with driver. Friendly service and very thourough
very nice tech and carpet dried quickly. also easy to book on line
Great service
Environmentally friendly.
Mat was very thorough when cleaning and oiling my hardwood floors.
It is a marvelous product and the technicians are very professional and personable.
Easy to book appointment, technician arrived on time, took care not to damage anything in our house, and did a great job making our carpets look sparkling clean !
Good service, courteous employees and your product works and does not smell

Your ability to thoroughly clean my carpets. Many thanks to Robert for his hard work cleaning my puppy’s stains. First name removed