Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34888 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 5, 2017 — Rated 10 out of 10 by S.R. Zerorez Los Angeles
What do you like about our products and services?

Your ability to thoroughly clean my carpets. Many thanks to Robert for his hard work cleaning my puppy’s stains. First name removed

Report a concern   December 5, 2017 — Rated 10 out of 10 by B.H. Zerorez Los Angeles
What do you like about our products and services?

Timeliness, Customer Service and of course the actual finished product!

Report a concern   December 5, 2017 — Rated 9 out of 10 by C.L. Zerorez Los Angeles
What do you like about our products and services?

The technician shows up on time and know what to do and get the job done in a timely manner

Report a concern   December 5, 2017 — Rated 10 out of 10 by L.F. Zerorez Los Angeles
What do you like about our products and services?

I like how clean my carpets are when the work is done. I like that there is not detergents or soaps left behind that make the carpet fibers stiff. I like how professional the technicians are. The pricing is clear and the price that I pay is the same price that was presented at the earliest stages of conversation. I feel like the whole experience is communicated well on both ends - confirming in advance and following-up on satisfaction at the back.

Report a concern   December 5, 2017 — Rated 10 out of 10 by C.S. Zerorez Los Angeles
What do you like about our products and services?

Environmentally friendly

Report a concern   December 5, 2017 — Rated 10 out of 10 by J.L. Zerorez Los Angeles
What do you like about our products and services?

I️ had the best carpet cleaning I’ve ever had with Robert from Zerorez. So that being said, I’d recommend Zerorez because of the work quality. However, when i’d Called the office and asked for Robert to come back and clean an area that still had a bit of an odor, never heard back. That was a bit disappointing.

Report a concern   December 4, 2017 — Rated 10 out of 10 by M.E.B. Zerorez Los Angeles
What do you like about our products and services?

Excellent service for the care of off white carpet and tiles that are beige in color. They look like new!!

Report a concern   December 4, 2017 — Rated 10 out of 10 by D.P. Zerorez Los Angeles
What do you like about our products and services?

Every time you come out to clean it's almost like getting new carpet again, I am so pleased

Report a concern   December 4, 2017 — Rated 10 out of 10 by R.P. Zerorez Los Angeles
What do you like about our products and services?

Not only do they do an excellent job at cleaning the carpets and furniture, but they are on time and pleasant. The technician who did my job had been there before and is fabulous. Very thorough, very professional and also friendly.

Report a concern   December 3, 2017 — Rated 9 out of 10 by K.H. Zerorez Los Angeles
What do you like about our products and services?

Very nice and helpfully technician.

Report a concern   December 3, 2017 — Rated 7 out of 10 by B.R. Zerorez Los Angeles
What could we do to improve?

The technician Brett was great and I am very happy with him and the service was good.

My only issue is the cost which I feel is excessive

Report a concern   December 3, 2017 — Rated 10 out of 10 by K.P. Zerorez Los Angeles
What do you like about our products and services?

Thank you very much for a great experience. I had another vendor do the couch before Zerorez cleaned the carpets and there was such a difference in the customer service. Fabulous service, great price, and great results. I am officially a fan and will return as a customer.

Report a concern   December 3, 2017 — Rated 10 out of 10 by T.L. Zerorez Los Angeles
What do you like about our products and services?

The people, their work and the completed job are all great!

Report a concern   December 3, 2017 — Rated 10 out of 10 by L.C. Zerorez Los Angeles
What do you like about our products and services?

My carpets look great and feel soft, the guy that did the work was very knowledgeable and friendly. I have already recommended you to my friends.

Report a concern   December 3, 2017 — Rated 10 out of 10 by T.C. Zerorez Los Angeles
What do you like about our products and services?

Because you always do an excellent job and have just the most amazing techs. The gentleman that came last week was so quick and efficient. Did a great job and was a really nice guy. Thank you for your excellent service!!!!!

Report a concern   December 3, 2017 — Rated 8 out of 10 by P.S. Zerorez Los Angeles
What could we do to improve?

Need to update all your trucks.

Report a concern   December 3, 2017 — Rated 10 out of 10 by J.B. Zerorez Los Angeles
What do you like about our products and services?

Robert always does a remarkable job. We always use your service because of him. Thanks again Robert!

Report a concern   December 3, 2017 — Rated 10 out of 10 by K.P. Zerorez Los Angeles
What do you like about our products and services?

No harsh chemicals, good customer service, job well done.

Report a concern   December 2, 2017 — Rated 10 out of 10 by M.C.F. Zerorez Los Angeles
What do you like about our products and services?

Brian was prompt, efficient and thorough. We're very pleased.

Report a concern   December 2, 2017 — Rated 10 out of 10 by J.L. Zerorez Los Angeles
What do you like about our products and services?

I liked that the products are so natural. Rashad was really thorough and did a great job. My carpets and sofas look amazing

Report a concern   December 2, 2017 — Rated 10 out of 10 by W.T. Zerorez Los Angeles
What do you like about our products and services?

I like the thorough cleaning and the way the finished carpet is so soft.

Report a concern   December 2, 2017 — Rated 0 out of 10 by J.C.C. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

bedroom carpet has taken 2 days to dry. Cannot believe I was charged $500. $100 for a small rug without almost no nape in the living room. Day after $199 chemdry coupon will not use you again Excessive charges!!

Report a concern   December 2, 2017 — Rated 9 out of 10 by B.C. Zerorez Los Angeles
What do you like about our products and services?

Good communication on the phone and with driver. Friendly service and very thourough

Report a concern   December 2, 2017 — Rated 10 out of 10 by R.M. Zerorez Los Angeles
What do you like about our products and services?

very nice tech and carpet dried quickly. also easy to book on line

Report a concern   December 2, 2017 — Rated 10 out of 10 by J.R. Zerorez Los Angeles
What do you like about our products and services?

Great service

Report a concern   December 1, 2017 — Rated 10 out of 10 by M.R. Zerorez Los Angeles
What do you like about our products and services?

Environmentally friendly.

Report a concern   December 1, 2017 — Rated 10 out of 10 by S.A. Zerorez Los Angeles
What do you like about our products and services?

Mat was very thorough when cleaning and oiling my hardwood floors.

Report a concern   December 1, 2017 — Rated 10 out of 10 by D.K. Zerorez Los Angeles
What do you like about our products and services?

It is a marvelous product and the technicians are very professional and personable.

Report a concern   December 1, 2017 — Rated 10 out of 10 by C.A.D. Zerorez Los Angeles
What do you like about our products and services?

Easy to book appointment, technician arrived on time, took care not to damage anything in our house, and did a great job making our carpets look sparkling clean !

Report a concern   December 1, 2017 — Rated 10 out of 10 by J.M. Zerorez Los Angeles
What do you like about our products and services?

Good service, courteous employees and your product works and does not smell


Privacy Policy