Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34888 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 26, 2017 — Rated 10 out of 10 by A.E. Zerorez Los Angeles
What do you like about our products and services?

great results and great technicians

Report a concern   November 26, 2017 — Rated 10 out of 10 by A.W. Zerorez Los Angeles
What do you like about our products and services?

I like that your staff is always professional, thorough, and does excellent work!

Report a concern   November 26, 2017 — Rated 7 out of 10 by L.O. Zerorez Los Angeles
What could we do to improve?

This was the first time I used your company and was well pleased with the
outcome. Will most likely use Zerorez again.

Report a concern   November 26, 2017 — Rated 10 out of 10 by P.P. Zerorez Los Angeles
What do you like about our products and services?

My mom has white carpet which is always brought back to life snd made fresh after Zerorez does their thing.

Report a concern   November 26, 2017 — Rated 10 out of 10 by R.A. Zerorez Los Angeles
What do you like about our products and services?

On time, very professional, and the carpet looks like new again!

Report a concern   November 26, 2017 — Rated 10 out of 10 by K.W. Zerorez Los Angeles
What do you like about our products and services?

Guarantee, not toxic

Report a concern   November 26, 2017 — Rated 9 out of 10 by L.P. Zerorez Los Angeles
What do you like about our products and services?

Results

Report a concern   November 25, 2017 — Rated 10 out of 10 by A.S. Zerorez Los Angeles
What do you like about our products and services?

The technician was awesome and my carpets look great.

Report a concern   November 25, 2017 — Rated 10 out of 10 by M.K.P. Zerorez Los Angeles
What do you like about our products and services?

I like that there aren’t any chemicals. My carpets are clean.

Report a concern   November 25, 2017 — Rated 6 out of 10 by S.I. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

I will have to wait and see if spots return. It did not appear any cleaner than past companies and it more expensive.

Report a concern   November 25, 2017 — Rated 10 out of 10 by L.G. Zerorez Los Angeles
What do you like about our products and services?

It's not a bunch of chemicals or over saturated the carpet with water. Your technicians are awesome and always put in extra effort. I won't use any other company.

Report a concern   November 25, 2017 — Rated 10 out of 10 by S.K. Zerorez Los Angeles
What do you like about our products and services?

Technician showed up on time. Did a good job.

Report a concern   November 25, 2017 — Rated 10 out of 10 by H.G. Zerorez Los Angeles
What do you like about our products and services?

I have used Zerorez several times and am very satisfied with their professional service. Jeff has cleaned our carpets the last couple of times and he is very thorough and friendly. The cleaning prices are quoted upfront before arrival and there is no high pressure to upsell other services!

Report a concern   November 24, 2017 — Rated 9 out of 10 by A.H. Zerorez Los Angeles
What do you like about our products and services?

Eduardo is a nice guy and worked very hard.and the carpets look good.

Report a concern   November 24, 2017 — Rated 10 out of 10 by C.G. Zerorez Los Angeles
What do you like about our products and services?

No residue on fibers. Friendly, competent, thoughtful, careful technician.

Report a concern   November 24, 2017 — Rated 10 out of 10 by W.M. Zerorez Los Angeles
What do you like about our products and services?

Clean, consistent, and great service.

Report a concern   November 24, 2017 — Rated 0 out of 10 by G.B. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

The first time Zerorez cleaned our carpet we got the refillable 12 bottle of powder and we were told we would be able to get it refilled for no charge, which was true until last week. We have listed the house for sale and we wanted to treat the "game trail" pathway of travel from one room to another for appearance sake when brokers bring clients through, before having Z out for the final cleaning after we move out and no furniture etc. is in the house. I called last week and talked to a woman who said they could mail one out, then she found that a Zerorez tech would be in the area on Thursday and would stop by. Excellent. After the tech stopped by and filled the bottle, he said I would be receiving an invoice for ten dollars for the refill. What? Yes. The woman said nothing to me about that and what happened to the refill policy? If I wanted to charge for refills I would tell and do that for new customers, not existing customers who were told the bottle could be refilled if a tech were in the area.

Name removed

Report a concern   November 24, 2017 — Rated 10 out of 10 by N.G. Zerorez Los Angeles
What do you like about our products and services?

Carpets were so clean! Technician was quick and thorough. It was great to have the carpet protectant and deodorizer available.

Report a concern   November 24, 2017 — Rated 9 out of 10 by C.O. Zerorez Los Angeles
What do you like about our products and services?

The service man was extremely nice and seemed to really know/understand the product and the best way to clean my carpets. I appreciated him being clean and on time. He seemed to be truly concerned that he complete a satisfactory job for our home.

Report a concern   November 24, 2017 — Rated 10 out of 10 by C.S. Zerorez Los Angeles
What do you like about our products and services?

Your technicians are always pleasant & efficient.

Report a concern   November 24, 2017 — Rated 10 out of 10 by L.S. Zerorez Los Angeles
What do you like about our products and services?

Arrived on time, carpet looks great!

Report a concern   November 23, 2017 — Rated 10 out of 10 by M.W. Zerorez Los Angeles
What do you like about our products and services?

Rashad delivers exceptional quality and always gives his best.

Report a concern   November 23, 2017 — Rated 10 out of 10 by V.B. Zerorez Los Angeles
What do you like about our products and services?

You do not use soap

Report a concern   November 22, 2017 — Rated 10 out of 10 by C.E. Zerorez Los Angeles
What do you like about our products and services?

Prompt, fair price, great attitude, carpets look great!

Report a concern   November 22, 2017 — Rated 9 out of 10 by D.P. Zerorez Los Angeles
What do you like about our products and services?

Service from Jorge was amazing. We have used your services in the past I have always been extremely happy. Our carpets came out terrific again.

Report a concern   November 22, 2017 — Rated 9 out of 10 by A.G.S. Zerorez Los Angeles
What do you like about our products and services?

Eduardo is hard working, fair and the best technician Zerorez has provided for AGSE's services.

Report a concern   November 21, 2017 — Rated 10 out of 10 by M.H. Zerorez Los Angeles
What do you like about our products and services?

He was fantastic, knowledgeable, well mannered and my floors look great. Will definitely be calling him again.

Report a concern   November 21, 2017 — Rated 10 out of 10 by D.B. Zerorez Los Angeles
What do you like about our products and services?

although it is not cheap...the technicians are always professional and the carpet is always very clean. Thanks!

Report a concern   November 21, 2017 — Rated 10 out of 10 by W.W. Zerorez Los Angeles
What do you like about our products and services?

Robert Keith is a pro. He made all the difference in the world in our experience. From his friendly service to thorough prepping and cleaning - that's what makes us repeat customers.

Report a concern   November 21, 2017 — Rated 10 out of 10 by S.B.A. Zerorez Los Angeles
What do you like about our products and services?

The job your people do


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