Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34888 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 22, 2017 — Rated 5 out of 10 by H.L. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

On previous service the technician moved small items and cleaned under them. Wasn't done this time. Somewhat disappointing.

Report a concern   December 22, 2017 — Rated 10 out of 10 by S.H. Zerorez Los Angeles
What do you like about our products and services?

We loved the results and will be hiring Zerorez, again!

Report a concern   December 21, 2017 — Rated 10 out of 10 by L.S. Zerorez Los Angeles
What do you like about our products and services?

Brett did a wonderful and thorough job on all our floors. The grout in my bathroom was like new! I have used Zerorez for years and would not think of using any other carpet cleaner.

Report a concern   December 21, 2017 — Rated 10 out of 10 by C.D. Zerorez Los Angeles
What do you like about our products and services?

Forgot to leave me some spot cleaner

Report a concern   December 21, 2017 — Rated 10 out of 10 by A.M. Zerorez Los Angeles
What do you like about our products and services?

We contacted ZeroRez to clean the carpets in our new house prior to our move. The cleaning service provided was quick and effective. The ZeroRez technician was very knowledgeable about getting out stains in the carpet and also advised on cleaning our kitchen tile floors. It only took about an hour to clean our two bedrooms and stairs. Dry time was also very quick, and we were given a supply of paper booties to help us with keeping the carpets clean as we moved in. I would definitely use ZeroRez again the next time I need my carpets or hard floors cleaned.

Report a concern   December 20, 2017 — Rated 10 out of 10 by K.C. Zerorez Los Angeles
What do you like about our products and services?

The representative was polite, detailed oriented and completed the job to our satisfaction. We have used other services over the years and we were amazed how quickly he was done and how fast the carpets dried. He mentioned you also do grout cleaning and explained the pricing and process. It was a wonderful experience. Name removed

Report a concern   December 20, 2017 — Rated 10 out of 10 by F.D.R. Zerorez Los Angeles
What do you like about our products and services?

No chemicals

Report a concern   December 20, 2017 — Rated 9 out of 10 by L.T. Zerorez Los Angeles
What do you like about our products and services?

Great customer service and communication from associates.

Report a concern   December 20, 2017 — Rated 10 out of 10 by A.A. Zerorez Los Angeles
What do you like about our products and services?

The only cleaning company that actually leaves no residue as they promise!

Report a concern   December 20, 2017 — Rated 10 out of 10 by W.S. Zerorez Los Angeles
What do you like about our products and services?

On time. Work done quickly. Carpets look geat.

Report a concern   December 20, 2017 — Rated 10 out of 10 by A.S. Zerorez Los Angeles
What do you like about our products and services?

Rashad, the technician, called me before he came, was very polite, worked fast, and did a great job.

Report a concern   December 20, 2017 — Rated 10 out of 10 by K.A. Zerorez Los Angeles
What do you like about our products and services?

No residue! Polite staff! No upselling pressure!

Report a concern   December 20, 2017 — Rated 10 out of 10 by D.M. Zerorez Los Angeles
What do you like about our products and services?

My house looks great!

Report a concern   December 19, 2017 — Rated 10 out of 10 by S.M. Zerorez Los Angeles
What do you like about our products and services?

The carpets feel and look like new and stay looking good for a long time.

Report a concern   December 19, 2017 — Rated 9 out of 10 by J.C. Zerorez Los Angeles
What do you like about our products and services?

Carpet looks almost like new

Report a concern   December 18, 2017 — Rated 10 out of 10 by T.R.O. Zerorez Los Angeles
What do you like about our products and services?

Robert is outstanding!!!!

Report a concern   December 18, 2017 — Rated 6 out of 10 by N.V. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Great with Wal to wall carpet. Area orientals were not cleaned well. Edges still dirty. Fringe not cleaned.

Report a concern   December 18, 2017 — Rated 10 out of 10 by K.K. Zerorez Los Angeles
What do you like about our products and services?

Hands down, the best carpet cleaning service I have ever received. Even the stains that the last carpet cleaning service couldn't get out are gone now! Arrived on time, finished quickly, and very professional. I don't know why I waited so long to try Zerorez!

Report a concern   December 18, 2017 — Rated 10 out of 10 by L.M. Zerorez Los Angeles
What do you like about our products and services?

Great Job!

Report a concern   December 18, 2017 — Rated 8 out of 10 by H.B.W.D. Zerorez Los Angeles
What could we do to improve?

We had a scheduling and finishing problem this time around. Usually we are very happy. Thank you

Report a concern   December 17, 2017 — Rated 10 out of 10 by B.H. Zerorez Los Angeles
What do you like about our products and services?

Matt did a fantastic job!!! Thank you!!!

Report a concern   December 17, 2017 — Rated 10 out of 10 by P.B. Zerorez Los Angeles
What do you like about our products and services?

I am very pleased with the work. Daniel was very friendly and did a fantastic job. My tile and carpet look like new. Love it!!

Report a concern   December 17, 2017 — Rated 1 out of 10 by C.K. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

The living room was done correctly. The sectional, hallway, master bedroom were all mediocre at best.

Particularly the sectional was barely touched.

Report a concern   December 17, 2017 — Rated 10 out of 10 by C.Q. Zerorez Los Angeles
What do you like about our products and services?

Always professional, courteous and helpful!

Report a concern   December 17, 2017 — Rated 10 out of 10 by B.D. Zerorez Los Angeles
What do you like about our products and services?

Service was great but it seemed like the chemicals used changed the texture of my carpet--not soft any more.

Report a concern   December 17, 2017 — Rated 10 out of 10 by M.B. Zerorez Los Angeles
What do you like about our products and services?

Great customer service, professional and friendly technicians.

Report a concern   December 17, 2017 — Rated 10 out of 10 by S.H. Zerorez Los Angeles
What do you like about our products and services?

Near clean and fast thank you

Report a concern   December 17, 2017 — Rated 10 out of 10 by J.L. Zerorez Los Angeles
What do you like about our products and services?

Safe around children and dogs. Product did an amazing job on our dingy tile, very pleased!

Report a concern   December 17, 2017 — Rated 10 out of 10 by C.P. Zerorez Los Angeles
What do you like about our products and services?

Technician Brian was professional, friendly and did a fantastic job!

Report a concern   December 17, 2017 — Rated 10 out of 10 by M.J.G. Zerorez Los Angeles
What do you like about our products and services?

Carpets and rugs look great and feel so clean. Michael was very good, helpful and
knowledgable. Give that guy a bonus for Christmas.

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