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based on 34888 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
on time, delivered results, quick.
will set up appointment for my carpets to be done with zerorez.
The technician was very professional. My carpets have never been cleaner, dried quickly and all the while safe for my pets.
Tech was very professional and thorough.
Very Friendly and professional people. Very fast and CLEAN.
Livingston is great. Everything gets done and the carpet is spotless.
Great job!
Great customer service and carpet cleaning.
Excellent job. Able to make my carpets look like brand new. The last company I used did not even come close to removing the stains and dirt that was removed by Zeroez. I was about to replace my carpet, not anymore. Zeroez's cleaning technology is far superior then anything else out there.
Eduardo was very professional. He did a great job getting up pet stains. I felt very badly that he had to drive home to Norwalk on a Friday afternoon. Next time, please schedule me when traffic is light. Eduardo did not complain but I grew up in Downey so I know the traffic challenges.
Keith is amazing! Extremely strong, professional and polite. He does the work quickly and effectively.
Fast, excellent customer service!
Very professional and the work is done without any drama. The rooms are beautiful afterwards!
Carpets come out clean. Polite and accommodating cleaner.
Once again Zerorez did a great job! The technician was professional, friendly, and honest! He was able to take care of some bad juice stains in our Sanctuary carpet. We will always use Zerorez for both our commercial and residential needs!!
Excellent service
Well, I like my local Zerorez in Laguna Niguel. All the people that come out to clean our carpet do a good job, put corner bumbers, are polite and do a good job.
We needed our marble restored after 15 years of not restoring, just trying to keep it clean. It got to the point we just could not get it shiney anymore.
Robert Keith came to do the job we have needed for so long! He is very professional and polite. He taped off all the carpet areas and made sure nothing would get wrecked from his job. He was at our house from about 11am to 6pm-constantly working hard. He didn't stand around and talk and we really appreciated it. He did explain all the techinical issues of what he was doing for me before my husband got home and I was able to understand it very well. This was our 2018 present! My husband got home and we could not believe how beautiful our old mable could look! So shiney the dreaded dull marks were grounded out. I can't stop looking at how good it looks! It was all around a pleasurable experience to have Robert do this. He's a keeper...
My couch has dark streaking stains from the cleaning. I requested a supervisor to return to clean the couch again. I hope the stains come out of the couch. It looks worse than it did before the cleaning. I'm very unhappy with the results of the cleaning.
Prompt and employees are polite and hard working. Edwardo was great and last time we had Jonathan who I was told doesn't work for you anymore, to bad.
Eduardo was very professional, attentive and did a great job. The carpet looked wonderful and he was a delight to work with.
Matt was an excellent tech. He cleaned all the areas beautifully, was polite, gracious, and very helpful. We already recommend your company and will continue to do so. See you again soon.
Very professional and carpets look amazing!
Easy to schedule - tech arrived on time - he took good care of our property - carpet came out beautifully - reasonably priced - no chemical smell afterwards
Matt Hammond is the best service representative a company could ask for, thank you.
Name removed Newport Beach
On time, professional, and thorough. The carpet is spotless. Juan did a terrific job.
I love Zerorez. We use it every year on our rental! Yes, we use our own money to make our home look fabulous.
Zerorez was and always will be Heaven Sent to us; there is no way we would ever use any other Carpet Cleaners.
They are worth their weight in GOLD
You could redo my living room and hallway. I paid 199.00 dollars to have your company clean them but looks like there was no cleaner applied. This was done before the holidays. I had heard good things about your company but was really disappointed when I saw the results.
I really like that your product is green, but effective. Livingston was my technician, and he was professional and very friendly. I would use you again!!!
We were very impressed with the service tech Alex. He explained everything and went through all the pricing before starting his work. He was very informative as to how your company is different from others with cleaning carpet and got us very interested in the disinfecting program that we now made an appointment.for next week. Alex is great representation of your company. Having been self-employed with employees you always wonder if they are representing who you really are and I'd say he definitely is.
Making an appointment was easy and your rep showed up on time. He was courteous, professional and did a great job. I will definitely recommend your company to my friends.