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based on 34888 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
efficient,courteous employees,
Exceptional customer service whether by phone or in-person: personable, professional, knowledgeable and helpful. Plus, the results of their work, whether on carpet, an area rug or a sofa always yields terrific results at reasonable prices- a great value!
I loved the speed and efficiency of the technician.
The technician was on time, polite, helpful, did a great job, and made my carpet and rug look new again.
I like that you were on time, thorough and nice. I also liked that Daniel called before he came and was very knowledgeable about cleaning carpets.
Carpets always look great when your technicians are finished.
I love the way my carpet is so free of dirt and soap when u clean
Juan did a great job and worked really hard to get my carpets clean.
I was expecting that the grout cleaner and it did not
cleaned the carpet thoroughly
I like the quick service. The complete service and the kind and competent service person.
Quick service - He was in and out
First and foremost...NO CHEMICALS. With all my allergies Zerorez is my go to for tile and carpet cleaning. I have never had any issues after the cleaning. The people and technicians are friendly, efficient, helpful and knowledgeable.
Excellent service
Arrived on time. Friendly service.
Brett was very personable and professional and at the same time very thorough with the tile and grout cleaning
The technicians are always very friendly, clean, efficient, and willing to answer questions. I really appreciate the very professional service and plan to use again when needed.
Knowledgeable service technicians - thorough, never in a huge hurry, always clean, professional, and speak English as a first language.
Professional and thorough!
Fast and easy service!
Great service and Technician was very courteous.
Robert, the on site service rep, was very, very professional. He explained the process beforehand and LISTENED when I pointed out some particularly touch stains. And, he got them out! I would definitely recommend Zerorez.
Name removed
I had my carpets cleaned about a month ago and they looked fabulous---the best cleaning ever.
While Daniel was here he told me he could clean the tile for the same price per area as the carpet.
The grout in my tile had never been cleaned in 18 years---I thought it was a dark grout---
He cleaned a sample area and it looked amazing.
He came back last week and cleaned all the tiled areas and I never remember them looking this good.---=and the price is fabulous.
Also, Daniel was professional, courteous, on time and did an wonderful job.
I can't stop raving about him and Zerorez
Awesome job on my filthy carpetsAre three shades lighter.Technician was courteous took extra care in moving things around,was friendly exceeded my need in carpet cleaning.
Will use this company and technician again.Could not ask for anything more.
Best carpet cleaning we have ever had.
I love that your product does not have any chemicals. I also try to book the job with Robert who always does a fantastic job.
We had extremely spotted carpet, due to 7 grandkids during holidays. Our carpet looks beautiful now with all the horrid spots gone! Thank you, Zerorez!!
The carpet cleaner was very good and polite.
Residue free, dries fast and excellent service.
Excellent service !!!

The timing was the issue. The rug was picked up on 12/5/17 and both the person I talked to on the phone and the pick up person felt there would be no problem getting the rug back by Christmas. When I called on 12/21 and 12/22 to inquire about when I was going to get the rug back, I received no return call until after 12/26/17. I thought it would have been nice to call and let me know that there was a hold up with the two week turn around that I had been quoted or to return my calls. I am not upset, just felt the communication was lacking. The rug turned out fine.