- Phone: (949) 387-2222
- Visit Website
based on 34718 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
bedroom carpet has taken 2 days to dry. Cannot believe I was charged $500. $100 for a small rug without almost no nape in the living room. Day after $199 chemdry coupon will not use you again Excessive charges!!
Good communication on the phone and with driver. Friendly service and very thourough
very nice tech and carpet dried quickly. also easy to book on line
Great service
Environmentally friendly.
Mat was very thorough when cleaning and oiling my hardwood floors.
It is a marvelous product and the technicians are very professional and personable.
Easy to book appointment, technician arrived on time, took care not to damage anything in our house, and did a great job making our carpets look sparkling clean !
Good service, courteous employees and your product works and does not smell
I was very thankful that the technician was on time, knowledgeable, and called prior to arriving, as asked. The carpet cleaning seems to have come out great - everything feels clean and fluffy, even the stairs which are highly trafficked.
Robert was very nice. He was even here early. He explained completely what he was going to do and completed it very professionally. We decided to send our area rug into the business to have a deeper cleaning and he said that we will have it returned in a timely manner. I was very pleased and we will have Robert back to do all our cleaning needs. Thank you, Robert.
Name removed Newport Beach
Very professional technician. Three levels of steps were not an easy task. Steps and 2 landings came out beautiful.
They arrived on time and did a good job on a challenging situation. Cleaned up nicely.
The results were fantastic! You took a light cream carpet from very soiled traffic areas to what the carpet looked like when it was new and I do mean just like new!
Thanks again for a great job.
I love that there are no harsh chemicals.
Terrific consultants that clean your carpet. I recommend you to everyone. I have had wonderful results from your services!!!!!
Quick and efficient, you are expensive but you do a good job which at the price would be expected
We have used your services many times before and always are satisfied with workers and the final result of the cleanings!
The technician listened to my requests and concerns and addressed all of them.
Normally my carpet looks new when you clean it and it stays clean for a long time. This time I was told that the polyester in the carpet prevented the high traffic area from getting completely clean. I will admit that it was quite dirty,but was disappointed when I saw that it didn't come clean.
On time, covered to prevent dirt accumulation. Techncian ; Eduardo Valencia did a very good job!
professional employee, worked hard, nice job
Always consistently excellent! Great process, nice people. A lot of care goes into making sure customer service is next to none.
Normally we are very pleased with our service from Zerorez...however, we were very disappointed in the outcome of having our chairs cleaned. For the price we paid, we felt that we would get better results. Also, due to circumstances, we were unable to clean the three areas scheduled....so we did just the walkway areas downstairs and upstairs. We also did the stairs...Felt that the price was more than we had agreed upon on the phone...$345.00??? We do plan to have the carpets cleaned downstairs after the holidays...but, hope for much better results.
Alex did an excellent job - very thorough and was an excellent representative of Zerorez. The carpet looks fantastic... Thank you.
Carpet looks like new. Technician was very professional and gave tips on keeping carpet clean.
Great service and courteous staff.
Michael was very thorough, took his time explaining everything and doing the work !
Thank you.
Seems to take care of very spoiled areas. Technicians are very friendly.
Very professional and fast service. My carpet looks new as never before. Rashad was wonderful and even put some sliders under my night table so the color wouldn’t bleed on the newly cleaned carpet.
Highly recommend your company
I like the thorough cleaning and the way the finished carpet is so soft.